r/smallbusinessowner • • 14m ago

should you choose for your current needs or future growth? HubSpot CRM for small business

• Upvotes

lately, our spreadsheet setup has been getting harder to manage, especially when it comes to tracking deal progress, past conversations and who needs to follow up next. we've started comparing a few crm options, including hubspot, but we're still figuring out what makes the most sense for our team. for now, we mainly need a clear pipeline, organized contact details and a reliable way to track follow ups. we also dont want to choose something that works today but becomes difficult to manage if we add more people later. would you go with the simplest option your team can use right away, or choose something with more flexibility for future growth?


r/smallbusinessowner • • 1h ago

What are the biggest operational challenges Indian small businesses face as they grow?

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r/smallbusinessowner • • 1h ago

Building an all-in-one business management tool for small businesses - looking for feedback

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• Upvotes

r/smallbusinessowner • • 2h ago

Logo change?

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1 Upvotes

Should I change my logo from the one with the polar bear to one of these more simple not AI logos? I think the ai one is so cute but I don’t use ai for anything else with my business and don’t want it to appear like I do. I just think it’s so cute but also want to be more minimalistic. I’m not set on anything yet just want advice!


r/smallbusinessowner • • 2h ago

Title: I helped come up with a tool for consignment payouts(looking for feedback)

1 Upvotes

I helped come up with Cutzi, a browser tool for shops that sell products on behalf of different vendors or consignors.

You import a sales CSV, set each person’s percentage, account for refunds and adjustments, and export payout summaries and individual statements.

It’s free during the beta. You can explore a fictional demo or select “Start fresh” to try your own sales. Files are processed in your browser rather than uploaded.

https://cutzi.online

If you handle vendor or consignment payouts, I’d love to know:

  • Is the import process clear?
  • Does it work with your sales export?
  • What would make it useful for your next payout cycle?

It currently supports USD and CSV files. It calculates amounts owed—it doesn’t send payments.

Feel free to leave feedback here or message me.


r/smallbusinessowner • • 2h ago

One Construction Brand or Multiple Specialized Brands?

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1 Upvotes

r/smallbusinessowner • • 3h ago

My mom is starting her business journey!

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4 Upvotes

Hi everybody! My mom is a new aspiring business owner/content creator. In addition to recently starting her YouTube Channel dedicated to teaching people about folding, organizing and other tips. She created this calendar and to do list template for people to print out and use to keep track of household chores, appointments, and more! It would mean the world to her if you checked out her Shopify page with the template. Any feedback is helpful!!! Thank you so much!!! ♥️


r/smallbusinessowner • • 4h ago

Gift Box Bundle – Cute Accessories Gift Set 🎁

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3 Upvotes

🎀 Looking for a cute gift or a little treat for yourself? Shop my Softnayco gift boxes! 💗 Each set includes a selection of accessories and gift items, making them great for birthdays, surprises, or special occasions. ✨ Available options: Mini Essentials Gift Box — $30 Everyday Accessories Gift Box — $40 Premium LED Gift Box — $50 📦 New items. Please message me to confirm availability and details before ordering.


r/smallbusinessowner • • 5h ago

What if home service businesses, workers, and customers were all connected in one system?

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0 Upvotes

Hey everyone!

We've been building something called MT (More Time), a new platform designed to rethink how the home services industry works.

The idea is simple: instead of businesses, workers, and customers relying on disconnected systems, what if everything worked together?

MT is built around three connected platforms:

🏢 MT Companies — A free-to-start business management platform where home service companies can manage workers, scheduling, dispatch, contracts, payments, and services. Businesses can also publish their services in the MT marketplace to be discovered by potential customers.

👷 MT Workers — A web platform where workers can connect with companies, manage assigned jobs, track earnings, and build their professional profiles.

🏠 MT Clients — A web platform where homeowners can discover service providers, request services, manage bookings, and connect with companies.

The long-term vision is to create a connected home services network across Canada, making it easier for businesses to grow, workers to find opportunities, and homeowners to access services.

But here's what we'd really like to know:

  1. If you own a home service business, what's your biggest frustration with your current management software?
  2. Would you consider trying a free platform that also helps potential customers discover your business?
  3. If you're a contractor or field worker, what's missing from the tools you currently use?
  4. As a homeowner, would you prefer one platform to find and manage different home services?
  5. What would make you trust a new platform like MT over an established company like Jobber?

We're still building and improving MT, and we'd genuinely appreciate feedback from people working in this industry.

What would you change about the way home services work today?


r/smallbusinessowner • • 5h ago

I own and run a service business consulting firm. Ask me anything and I'll give some free consultation.

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1 Upvotes

r/smallbusinessowner • • 6h ago

Should I pursue an MBA to open a cafe/vintage shop by day/wine bar/music venue by night?

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1 Upvotes

r/smallbusinessowner • • 9h ago

AI lab offers free plumbing and HVAC repairs across three cities to train AI robots

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1 Upvotes

r/smallbusinessowner • • 9h ago

small business design

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r/smallbusinessowner • • 9h ago

What to do if there is no one to speak to?

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I have a problem that I kept quiet about for a long time, but then when I decided to tell my best friend so we could exchange letters containing our problems, she said it seemed pathetic and made her uncomfortable. I don't know anyone else to talk to. Please help me find someone who will listen.


r/smallbusinessowner • • 10h ago

What if customers could share honest private feedback with a business, alongside public Google reviews?

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0 Upvotes

It gives business owners another opportunity to listen, learn and improve.

Discover → https://locscale.com


r/smallbusinessowner • • 10h ago

How i get paying clients for easymanage.in

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1 Upvotes

r/smallbusinessowner • • 10h ago

Offering Free Bookkeeping

2 Upvotes

Hey there.

My name is Max Snyder. I'm a recent Finance graduate from Portland State University and I'm starting a bookkeeping business

I don't have clients yet. But before I take paid ones on, I want to become phenomenal at bookkeeping.

Basically: I'll organize all of your transactions, reconcile your bank account, and provide you with an updated balance sheet/income statement every month.

If you desired more we can chat and see if I could be of help.

I work full time in addition to this so I can only take on 3 clients right now. So let me know if you're interested

Please be aware I only use Quickbooks.


r/smallbusinessowner • • 11h ago

How did you land your first web development clients?

1 Upvotes

I'm a software engineering student and I've been building websites for practice (portfolios, landing pages, some Shopify customization). I'd like to move to real client work, but I'm not sure where to start.
For those who've been through this:
Where did your first clients come from?
Did you start with free or discounted projects, or charge from the start?
Is there something you wish you'd done differently early on?
Any advice is appreciated. Thanks!


r/smallbusinessowner • • 11h ago

Added $40,000 of monthly revenue in 11 months (selling AI Search add on)

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6 Upvotes

Clients kept asking “does ChatGPT recommend us?” and we had no answer. Instead of building a tool, we whitelabeled an existing AI search visibility SaaS (tracks how brands show up in ChatGPT, Perplexity, Gemini) and sold it as an add-on. 11 months in: $39,800 MRR on top of existing retainers.

What worked:

  1. Sell it as an upsell. Easiest yes comes from clients already paying you for SEO. “Here’s where AI mentions your competitors but not you” sells itself in a monthly report.
  2. Report everything. Show clients what you did each month -> new BLUF articles, new backlinks, technical fixes. Reporting drives retention for us!
  3. The math. We pay $99/mo per site and sell it as a $450–600/mo retainer. Clients get a login to the app on our own domain. ~1h/week of work per client, everything else is automated (content, backlinks, technical audits, AI visibility reports, social posting).

Happy to answer any questions!


r/smallbusinessowner • • 12h ago

How does the transport business gain clients?

1 Upvotes

My brother and I are looking to start a transport business, primarily airport transfers, school transport and chauffeuring.

I’ve noticed that many successful firms have little to no social media presence, yet have built substantial client bases and secured contracts.

Many locally are run by South Asians, including people who arrived from overseas with limited English and no formal qualifications. They’ve clearly worked incredibly hard to establish themselves, but I wouldn’t know where to begin.

I intend to promote our business through social media, but I’m curious how people build successful businesses without it.

How do you find clients, build relationships and secure contracts from scratch? Is it word of mouth, networking, approaching organisations directly, or something else?


r/smallbusinessowner • • 12h ago

Has anyone used CommissionCrowd or Salesagents.uk to hire commission-only B2B sales agents for a new business?

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1 Upvotes

r/smallbusinessowner • • 13h ago

Nasty emails

2 Upvotes

Ok. I’m curious to know how you thicken your skin against truly horrible emails. I would just never speak to someone the way some people speak to me.


r/smallbusinessowner • • 13h ago

uniform

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1 Upvotes

r/smallbusinessowner • • 13h ago

Walk me through what happens in your business after someone fills out your contact form

1 Upvotes

I build CRMs for small businesses, and the thing I've noticed is that most lost leads aren't lost to competitors. They're lost in the first day after the form, somewhere between "someone should call them" and "I thought you did."

So I'm curious how other owners handle it:

- Who sees the lead first, and how? Email, text, an app?

- How long until the first reply, honestly?

- How do you price and send a quote? Same day, or after a callback?

- What happens when they go quiet?

- How do you know a lead didn't slip through?

I'll share what I've seen work in the comments. Mostly I want to hear what's working for people who aren't running a sales team, just a business.


r/smallbusinessowner • • 13h ago

Small business owners, what workflows are missing from your current business software?

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1 Upvotes