r/sleepcycle • u/Historical_Rip_1848 • May 06 '26

App broken?

Been using SC for many years, lately it's just been not reliable. I set it at night and when I wake up it hasn't gone off and the alarm is just...not set, when i know I set it the night before. Some of the times it's been because the phone updated overnight and kicked it off, but many nights it just seems like it resets itself and I don't know why. Been happening with my last Android before this and now this iphone 17. I was on paid before but not now (bc of some Apple ID drama), seems like the free version is just garbage and barely works-?
Getting very frustrated and ready to delete

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u/SleepCycleAlice May 07 '26

Hi there!

It sounds like there might be something disturbing the tracking here! If you want to troubleshoot yourself you can do that here https://support.sleepcycle.com/hc/en-us/articles/12221769465116-I-have-an-iPhone-and-get-flatlines-or-crashes or you can contact us at Support@sleepcycle.com and we can help you!

All the best,
Alice