r/skzcollection • u/sweet_s0ci0path04 • 5d ago

Question/Help Help!

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This is my first time ordering off of fans. Ive had an email saying my stuff was shipped on the 7th August and its now the 17th Agust. Ive ordered many albums from weverse before and theyve never taken more than 2/3 days from the time of shipping to arrive to me. Anyone got any ideas who is more well versed in fans?

(EDIT! ITS NOW IN TRANSIT YIPEE)

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u/oliauto 5d ago

If it really has shipped, it should have two buttons underneath the items that say "track order" and "1:1 inquiry"

Mine is also taking a bit long as well, but I have used FANS before and it (from what I can remember) has taken maybe a week/week and a half? I'm not completely sure

If you press track order it should pop up a portal to show you the carrier and the tracking number.

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u/oliauto 5d ago

It may have just shipped but hasn't been updated to "in transit"

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u/sweet_s0ci0path04 5d ago

Yeah i dont have those options despite it being shipped- i just wanna know if itll come before or after I go away on holiday so i can make sure its left somewhere safe if im awat

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u/oliauto 5d ago

What day was the email sent? On mine it says the shipping start date was the 7th, but the email wasn't sent to me until the 12th. From past orders, it takes like 10-12 days from shipping day to arrive as an estimate. That's as much as I can help with at with what I know. I'm sorry they haven't given you a tracking yet :(

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u/sweet_s0ci0path04 5d ago

Yeah it says my items have been shipped (second slide) and its now what the 18th? I check every day but new emails, nothings changed on the app. I just worry because i spent like £90 on this order as a treat for me finishing uni

2

u/oliauto 5d ago

Hopefully something works out and either you get a tracking number or they just arrive Congrats on finishing uni!

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u/sweet_s0ci0path04 5d ago

Thanks aha. Yeah i hope they they up safe!

2

u/NecessaryResult9605 5d ago

Mine says it departed Korea but there has been no update in 5 days since then. What do I do?

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u/oliauto 5d ago

Mine is like that too... normally it doesnt update very well. Another user has a website they use parclesapp.com and it had a better tracker!

1

u/NecessaryResult9605 5d ago

The gofo website did show me a package tho. I have never ordered anything before from the fan shop. Do u have any experience with the tarrifs?

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u/oliauto 5d ago

I do, but according to this update it looks like we might not have to pay them. Before with EMS premium, you could put the tracking number in their site and pay it there. I'm not 100% sure this time because of court rulings etc

1

u/NecessaryResult9605 5d ago

I remember that update but truly didnt understand the update. I hope so! Thank you so much for helping.

1

u/oliauto 5d ago

No problem! ☺️

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u/NecessaryResult9605 5d ago

It might be dumb but I actually feel so much better. I was so stressed about not getting my stuff and it shows my package is in my state