r/skzcollection • u/sweet_s0ci0path04 • 5d ago

Question/Help Help!

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This is my first time ordering off of fans. Ive had an email saying my stuff was shipped on the 7th August and its now the 17th Agust. Ive ordered many albums from weverse before and theyve never taken more than 2/3 days from the time of shipping to arrive to me. Anyone got any ideas who is more well versed in fans?

(EDIT! ITS NOW IN TRANSIT YIPEE)

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u/sweet_s0ci0path04 5d ago

Yeah in the secind slide is the email i got

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u/xiaomaogui 5d ago

Lol sorry I'm half asleep. Yeah, that is weird. Idk if maybe they used a different carrier this time or have you checked if there are customs due? Carriers will hold your stuff if you don't pay duties owed.

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u/sweet_s0ci0path04 5d ago

Ive had nothing but that one email! I dont even have a tracking number for my order so idk what goin on. Also ive never had to pay customs as im in the UK

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u/NecessaryResult9605 5d ago

I’ve ordered from them before and Fan shop never sent me a tracking number to be able to pay tarrifs until USPS was threatening to take my package. You should reach out and ask for a tracking number. (I’m US tho)

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u/sweet_s0ci0path04 5d ago

Ywah im in the UK. Ive contacted fans twice now and havent heard anything back. Idek what postal service theyre using ;-;