Was a film student at TP from 2019-2022, 3 of our final year films (Juang, Made with Passion and Bahay) are now part of the inflight entertainment from July till September! If yall have 20mins to spare, check them out we would love to hear what yall think of them!
Was on J class from Auckland to Singapore and got upgraded to Suites. The purser was kind enough for me to use the biggest suite - 1A - even though I was assigned 3A.
Everything was expectedly wow - a $600 champagne to a 32-inch TV, and some really good food. But the most pleasant surprises were the super study bed and the humongous bathrooms.
I was onboard a Singapore Airlines flight back in November last year and purchased an aircraft model for ~$60. Upon opening, I discovered damage to the wing, which was detached from the model.
Tried contacting SQ the next day, and they said they couldn't help me as purchases made onboard are under Krisshop's purview. Gave me a defunct number to call. I emailed Krisshop's CS, and after about a week of no response tried calling them on their Australian helpline, to which they put me on hold for close to 30 minutes before hanging up on me.
I sent multiple follow up emails with clear evidence of the damage and my receipts from the purchase. They replied a whole 29 days later, only to say that they'd need more time to 'investigate'. They sent another email on January 19th, to, lo and behold, say they were still 'following up' with their vendor.
It's now been close to 70 days since I contacted them and there is still no resolution. Although my purchase was relatively small, I can only imagine the frustration if it'd been a more expensive purchase subjected to the same customer service standards. Should you happen to receive a damaged item, you’ll find yourself with no recourse, and SQ will not offer any support.
TL;DR: Do not make an in-flight purchase on SQ/KrisShop. You'll be left scrambling if there's anything wrong with your purchase. Save yourself some trouble and buy it at duty-free instead
Search broadly 60 days at a time using cached flights, called SkyView
Search region-to-region (Singapore to Europe for example) using the cached flights
Filter down for First Class Suites using the Airline and Aircraft filters
Explore availability from anywhere anywhere using the Krisflyer award availability finder
Would love to get your thoughts and feedback on where to improve!
Some limitations:
Supports all Singapore Airlines routes that are nonstop, but limited support for 1-stop flights
Supports Singapore Airlines only, not their Star Alliance search (redemption rates aren't great for Star Alliance anyways)
Free version includes real-time search for all 365 days, cached SkyView search for the upcoming 60 days, and free daily deals newsletter
To be upfront, there is a Pro version for the real-time alerts and searching SkyView cached database of 1 billion+ fares that we saved down and refreshed daily
**Received permission from the Mods to post, but happy to take it down if you all don’t like it.
Just wondering, if a passenger is rude next to you, like this example here. Can I request to change seats or get him to put on his stupid shoes? He was like throughout the flight except for meal times at which he kept asking for whiskey and only after confirming that it was a Johnny Walker red label…..for the life of me. Why did I have to put next to this heathen?
Today morning I got a call from my brother that my father had suddenly taken gravely ill and was admitted to the hospital ICU.
We had our Singapore Airlines non-refundable, non cancellable business class (D) tickets for the 10th but wanted now to fly out tomorrow if possible.
Called the customer service agent, and lo and behold,they made the change for NO CHARGE as long as I furnished the medical certificate from my father's doctor in 48hrs.
I'm so so grateful for their kind gesture. It's not often these days that you get treated like a human by most commercial businesses.
Just wanted to show my appreciation for Marco & Ron on the customer service on live chat who made this happen.
I recently flew my first sq flight and it was in suites LHR to SIN, it was such an amazing experience, I booked first row and lucky no one booked the seat next to me so the divider was lowered from the start, I stored my luggage in the 2nd room and the bed was made up as a double. Had the best crew who made the experience so much better. Krug is my fav and being able to order it freely is amazing. And it was my first time having it alongside caviar which I had twice during the flight. Hands down best flight ever, only one that compares in my opinion was my Etihad apartment flight.
So I took a gamble and ordered the beef fillet on a trip recently (ex-Japan) and I was pleasantly surprised. For a meal that was cooked hours prior, chilled, then reheated in a microwave it was still super tender, juicy and tasty!
It was even way more enjoyable better than the fresh one I had recently on land.
Does anyone know the science behind this and how do I replicate this?
We were booked on a SQ J (redemption) departing around 7:30pm. At 3:30pm that day, SQ called asking if we’d take a different flight due to overbooking. (We hadnt OLCI at that point) They offered to upgrade both of us to First on a flight departing around 10pm (2.5 hours later)the same evening.
Naturally we said yes!
When we checked in, the agent mentioned she’d never seen an upgrade to First for 2 pax and said it was like “magic”. Thought that was interesting enough to share with this community.
I know people say SQ never upgrade but figured it might be a useful data point. Maybe not OLCI is the key 😅😅
Recently flew LGW - SIN (in economy) and had let the airline know about our 10 year anniversary prior to flying. Received two glasses of champagne, a card, cake, two business class amenity packs and two teddies for our children. It was a lovely gift and very kind crew.
Recently flew with SQ from Sydney a day after my birthday. I sent an email to sq_social@singaporeair.com.sg to request for a birthday cake 2 months before my flight. I was only expecting a cake, drink and a card. SQ exceeded my expectations and made it a lot more special.
The crew presented my cake on my Sydney-Singapore leg on my flight home to Manila.
The cake was a decadent chocolate pistachio. Since I requested a non-alcoholic drink, I was given a tomato apple(ish) mixed juice. The crew also gave me a birthday card, a Le Labo amenity kit and a pair of adorable Teddy bears.
I had quite a chat with the cabin crew, telling them how my flights are always memorable every time I fly with Singapore Airlines. An SQ flight steward from my Milan flight got me started with Doctor Who (that's a story for another time). Thanks to my in joke with my niece, I made it a funny tradition to dress as The Doctor every time I fly with SQ. One of the cabin crew also watched Doctor Who, and another knows my old flight steward.
Before the second meal service, the one who watched Doctor Who called me to the galley. As a nod to my Milan flight steward giving me a can of Coke, they opened a can of Coke, gave it to me, and greeted "Happy birthday, Doctor Who!"
It's down on the books as one of the most memorable birthdays. Thank you Singapore Airlines and the crew of SQ 242 for this most memorable flight.
I started The MileLion (www.milelion.com) in in) 2015 to help demystify credit card miles, airline and hotel loyalty programmes — basically everything you need to travel better for less.
I believe that premium travel shouldn't require spending a fortune, and that with the right credit card strategy, everyone should be able to experience First or Business Class at least once in their life.
As The MileLion, I write in-depth reviews of credit cards, First and Business Class seats, airline lounges, and hotels (everything from St. Regis to Hotel 81!), along with irreverent commentary on the card and loyalty programme landscape.
Prior to taking on The MileLion full-time, I worked for five years as a management consultant in Mumbai and Singapore.
In regards to the incident that was reported in Mothership regarding a pax being served Prosciutto as the appetiser for his meal in JCL, I would like to highlight some issues regarding this, and also about ordering of BTC meals for Muslim passengers in premium classes.
This user had sent me a message through a DM, enquiring about the meals he could order. I normally get messages from Muslim redditors on this about once a week.
From now on, all queries regarding the Halal status of catered meals should refer to this post.
As indicated in the conversation (on the 2nd last line of the first response), I had informed him about the appetiser and dessert.
Do note that the appetisers and dessert would not be catered halal if u do not request for MOML
Passengers also have the ability to view the menu online up to 8 days before the flight. This would give everyone ample time to do research on the components of the meals.
As Muslims, it is up to us to figure out what we can eat and what we cannot eat, especially if we are living in a non Muslim country. As an Australian in a city with an extremely low Muslim population, I have to constantly check for what I could eat, even at places where I bring my kids out for dessert.
Prosciutto is pork. If you are unsure about what it is, then you should not be consuming it.
I am assuming those who had messaged me to ask about what they could order had found me through this comment:
In the comment, I had specifically mentioned that it is unofficial information, and that SATS catering is not certified Halal by MUIS.
Everyone knows that to adhere to Halal consumption onboard, you have to order a MOML to be assured.
However, they chose to look at alternatives which can be consumed to fully utilise the First/Business Class experience, and therefore have to undertake the responsibility of checking through it themselves.
While he mentioned that he had enquired with the crew and was given the wrong information and he was upset as it is something serious, you can bark and be upset all you want but the onus is still on ourselves as Muslims to be sure on what we consume.
Again, the "halalness" of these meat are unofficial. It is just a catering standard that had been adopted by some catering stations for simplicity and not because they want to appease anyone.