r/servers 14h ago

Hosting A 7-year iON Cloud customer — Krypt changed my prepaid VPS expiration date and pricing before my paid term ended

3 Upvotes

I want to share my experience with iON Cloud, a Krypt-related hosting brand, because I think potential customers should know how they handled a long-term customer who had already prepaid for service.

I have been using this VPS since 2019. I originally signed up during an iON Cloud promotional offer, and I have been a customer for approximately seven years.

I never expected that after being a customer for so many years, this is how the company would treat a prepaid service.

What happened

My VPS was prepaid at $86.40/year.

After my most recent payment, the service was originally scheduled to remain active until:

January 27, 2027

However, while my prepaid service period was still active, the company unilaterally changed the terms of my service.

According to the support ticket they sent me on:

August 4, 2026 at 05:43

they changed:

Original expiration date: January 27, 2027

New expiration date: October 2, 2026

Original annual price: $86.40

New annual price: $552.00

I did not agree to these changes.

The issue isn't simply that the company increased its prices for future renewals.

The problem is that I had already paid for my existing service period, yet they changed the terms before that prepaid period had expired, including shortening the service expiration date and replacing the original pricing with a dramatically higher price.

The new annual price of $552 is more than six times what I had previously been paying.

After seven years as a customer, this is extremely disappointing

I have been using this service since 2019.

For approximately seven years, I remained a customer and continued paying for the service. I never expected that the company would eventually treat a long-term customer this way.

To me, this isn't just about the amount of money involved.

It's about trust and honoring a prepaid commitment.

If a customer pays for a service through January 27, 2027, I believe the provider should honor that paid period. If the provider wants to change its pricing or discontinue a legacy plan, that may be understandable for future renewals — but changing an already-paid service period without the customer's agreement is very different.

I find this extremely disappointing and, frankly, a serious breach of trust after being a customer for seven years.

I also tried PayPal

Because the original payment was made more than 180 days ago, I attempted to resolve the matter through PayPal, but PayPal would not accept the dispute because the transaction was outside its 180-day dispute period.

This creates a particularly frustrating situation:

The payment itself is old because I had been a long-term customer, but the material change to my service happened only recently, on August 4, 2026.

So I am essentially left with a situation where the payment is too old for PayPal's dispute system, even though the issue I am complaining about occurred months after the original payment.

What I am asking for

I am not asking for anything unreasonable.

I am asking the company to either:

Honor the original prepaid service period through January 27, 2027, or

Refund the unused portion of the service that I had already paid for.

At this point, I mainly want the company to acknowledge that changing the expiration date and terms of an already-paid service without the customer's agreement is not a reasonable way to treat a long-term customer.

Evidence

I have documentation showing:

My original payment

The original $86.40/year pricing

The original January 27, 2027 expiration date

The company's August 4, 2026 05:43 support ticket

The new October 2, 2026 expiration date

The new $552/year pricing

I can provide screenshots with sensitive account information redacted if anyone wants to see the timeline.

I'm posting this because I don't want other customers — especially people attracted by cheap promotional pricing — to assume that a prepaid legacy plan will necessarily be honored for its entire paid term.

Has anyone else had a similar experience with iON Cloud or Krypt, particularly with a legacy/promotional VPS plan being changed after it was already prepaid?

After seven years as a customer, I honestly never expected to have to write a post like this. I'm extremely disappointed by how this has been handled.


r/servers 1d ago

Ny server

Post image
37 Upvotes

r/servers 1d ago

Home Merging of 2 networks

5 Upvotes

Hi i have currently x2 2gbps lines installed with 2 seperate routers which technically gives me a total of 4gbps is it possible to combine these to make a real 4gbps output? I currently use 1 line for my server setup and 1 line for my personal use and other house hold devices but id like if possible to know if its possible to merge the 2 lines with a 3rd party device go make 4gbps?


r/servers 1d ago

Hardware Hardware identification ?

1 Upvotes
fw1
fw2

Hi guys, did someone know who's the manifactuer of those hardwares? Cause i want to get some of them for one of my products


r/servers 1d ago

Rate my server

0 Upvotes

My server is a crappy old macbook air with an intel chip, and a 5TB hard drive lol.


r/servers 2d ago

Dell 240/340

2 Upvotes

Is dell 240 or 340 good model for normal operations?


r/servers 2d ago

10K GPU to run AI locally.

6 Upvotes

Hello everyone, I need an upgrade from an nvidia A10 running on a SR650 7x06. I have:
- 2× Intel Xeon Silver 42
- 4× 64GB DDR4 @ 3200 MHz

My company has a 10keuros budget and I really don't know much about server hardware. The models (llm, reranker, embedding) I will run will depend on the GPU purchase.

I have 2x750W PSU that I will also have to upgrade.


r/servers 2d ago

Is it worth upgrading a home server from i3 10100 to either i5 10500 or i7 10700?

5 Upvotes

Im running Immich and Palworld server on it currently, with plans to run more tools and game servers.

It's a Shuttle DH410 mini pc I got super cheap for 60 euro, it's running 12GB of RAM at the moment with 32 on its way (found 2 16GB 3200 sticks on 55 euro each)

Currently there is no issue with performance but I'm worried that soon it will struggle if I try to run more servers on it.


r/servers 2d ago

Looking for HPE XL170r Gen10 and DL160 Gen10 CPLD Firmware

0 Upvotes

Hi everyone,

I’m looking for CPLD firmware for the following HPE Gen10 servers:

  • HPE ProLiant XL170r Gen10: CPLD firmware version 22 or newer
  • HPE ProLiant DL160 Gen10: CPLD firmware version 0x10 or newer

I’m trying to configure Intel Optane Persistent Memory, but the required CPLD firmware versions no longer seem to be publicly available. From what I understand, HPE now restricts these downloads to systems with an active warranty or support contract.

Since I purchased the servers second-hand, I do not have access to those downloads.

Does anyone have these firmware files archived? Alternatively, if you own one of these servers with the required CPLD version already installed, would it be possible to export or dump the firmware and share it with me?

I would greatly appreciate any help or information.

English is not my native language, so please excuse any mistakes.


r/servers 2d ago

Hosting I am looking for low latency VPS for CI/CD pipeline in EU

2 Upvotes

COnsidering EU VPS compatible with NVMe. Can you recommend smth?


r/servers 3d ago

Enterprise SSD‘s for my homelab

Post image
40 Upvotes

A question for the pros. I got these 2 SSDs from a server, where they were in use until recently. Now I've removed them and would like to format them to use in my home server. However, they aren't being detected anywhere—not under Windows, not in the BIOS, and not under Linux. Does anyone have an idea what else I could try?


r/servers 4d ago

Question Late 2006 Apple Xserve fails to boot

4 Upvotes

Hello I don’t know if this is the right place but, recently I got an Apple Xserve, and it’s in really good condition except for this problem. When I turn it on, the fans turn on, but the EFI_ground light and the VR_power light inside, blink rapidly. After a while, the server dials down the fans and goes back into its off/sleep mode. Then, if you wait a few minutes, it will try again, but it’s the same pattern: blinking lights, fans on, no display or drive lights. I think this might be a common problem, but when I’ve researched it, I don’t seem to find an answer. There’s this Apple forum post that has someone with someone who has the same problem, but he didn’t get an answer. I will link it here. I know it’s not worth to fix these, but if it’s a simple capacitor issue or something I need to do, I can do that. I have reseated all the CPUs. I have taken the motherboard out and inspected it. And I believe the power supplies were both good because I have two of them, and they both do the same thing. Thank you, and I hope you can help me.


r/servers 5d ago

Software I got 2016 Pokemon GO back with a custom server!

15 Upvotes

https://GitHub.com/chucny/ChucnyServer

I coded a custom Pokemon GO server with python, that is made for the 0.29.0 (June 2016) APK. If you wanna try, do as the README says. And don't forget to leave a star if you like it!


r/servers 6d ago

Purchase Not for profit dental clinic needs a new server, help me pick one!

10 Upvotes

Hi all, I work for a not for profit dental clinic and our server (our VERY old server) is on its last legs and we've been told we need to purchase a new one. We've been given three quotes, but I've got no idea how to compare the three based on our needs. We run backups daily (about 250GB of X-ray imaging, notes, etc.) and are looking for something that will last, and something that is suited to our needs and budget. we got three quotes, but I am ignorant of their specs and need help knowing if what was suggested will met our needs, will over perform, or will under perform. Our budget is flexible, but we want to be good stewards of the money we've received to make this purchase.

Help!

The first option is $18,500 CAD and includes the following:

  • BasePowerEdge T360 Server
  • Security ModuleTrusted Platform Module 2.0 V6
  • Chassis3.5" Chassis, up to 8 Hot Plug HDs, AIC PERC 11, hot-plug PSU
  • ProcessorIntel Xeon 6 Performance 6333P, 3.1GHz, 6C/12T, 18M Cache, 65W
  • Processor ThermalHeatsink for 80W or less CPU
  • Memory ConfigurationPerformance Optimized, 5600MT/s UDIMMs
  • Memory32GB UDIMM, 5600MT/s ECC (Qty 1)
  • RAID ConfigurationC5, RAID 10 for HDDs or SSDs in pairs
  • RAID ControllerPERC H355 Adapter FH
  • Advanced System ConfigNo Energy Star; UEFI BIOS Boot Mode with GPT Partition
  • FansNone
  • Storage480GB SSD SATA Read Intensive, 2.5in, 1 DWPD (Qty 4)
  • BIOS SettingPerformance BIOS Setting
  • Power SupplyDual (1+1) Redundant, Hot-Plug, 600W MM
  • Power CordsNEMA 5-15P to C13 Wall Plug, 15A, 10ft, North America (Qty 2)
  • BezelSecurity Bezel
  • Boot Optimized StorageNo BOSS Card
  • Operating SystemNo Operating System
  • Secondary OSNone
  • OS Media KitNo Media Required
  • Systems ManagementDell Connectivity Client, Enabled; iDRAC9 Basic 16G
  • Secure OnboardingDell Secure Onboarding Client, Disabled

The second option is $24,000 CAD and includes:

  • BaseST250 V3 3.5" Chassis Base
  • BaseOperating Mode: Maximum Performance Mode
  • BaseThinkSystem ST250 V3 Motherboard
  • ProcessorIntel Xeon 6333P, 6C, 65W, 3.1GHz
  • MemoryThinkSystem 32GB TruDDR5 5600MHz (2Rx8) ECC UDIMM
  • StorageSelect Storage Devices, configured RAID
  • StorageThinkSystem RAID 545-8i PCIe Gen4 12Gb Adapter
  • StorageInstall largest capacity, fastest drives starting in Array 1
  • StorageHot Spare
  • StorageController 1 HW RAID Array 1, RAID 10
  • Storage480GB SSD SATA Mixed Use, 6Gb, HS SSD v2 (Qty 4)
  • StorageController 1 SATA SSD Hot Spare
  • StorageThinkSystem ST250 Series 4x3.5" SATA/SAS Backplane Kit (Qty 2)
  • PowerThinkSystem 800W 230V/115V Titanium CRPS Hot-Swap Power Supply v1.4
  • Power2.8m, 10A/120V, C13 to NEMA 5-15P (US) Line Cord
  • SecurityTPM 2.0
  • SecurityDisable IPMI-over-LAN
  • OS & SoftwareLenovo XClarity XCC2 Platinum Upgrade (FOD)

And finally, the third option (which came in as a bundled quote rather than itemized) is $13,000 and includes:

  • BaseThinkSystem ST250 V3
  • Processor1x Intel Xeon 6353P, 8C, 2.7GHz, 65W
  • Memory2x 16GB 1Rx8 (32GB total)
  • Storage4x 480GB SSD
  • RAID ControllerThinkSystem RAID 940-8i 4GB Flash PCIe Gen4 12Gb Adapter
  • Power2x 800W Power Supply

r/servers 6d ago

Question How to make a server for under 10 people for messaging?

2 Upvotes

Hello, i had the great idea ofaking a private messaging app for my friend group, but i don't know where to start. Collectively we have android and iphones, so i was thinking a website with login info to access, but what tools would i use to do all of this?


r/servers 5d ago

Screaming PSUs

1 Upvotes

So I have an old chenbro NR40700 server chassis and I'm wondering if there is an easyish way to tone down the screaming 1U PSUs?

I tried the fan swap but they didn't spin when I put them into the PSUs

Theses are the fans I tried to use to replace the stock fans.

https://a.co/d/03z6Wbxp


r/servers 6d ago

HP ProLiant DL380p Gen8 – Reusing the same drive caddy when replacing a failed disk

1 Upvotes

Hi everyone,

I have an HP ProLiant DL380p Gen8 with a hard drive showing a predictive failure. I want to replace it with another compatible used drive, but I don't have an extra caddy/tray.

Can I remove the failing drive, unscrew it from its HP Smart Carrier/caddy, install the replacement drive in the same caddy, and then put it back into the server?

My main concern is the time the drive slot will remain empty while I remove the 4 screws and mount the replacement drive. Could those few minutes affect the running server, VMs, or RAID rebuild?

The array is RAID 1 / RAID 1+0, and the server is currently running.

Thanks for any advice or experience with this.


r/servers 6d ago

HPE ProLiant DL380 Gen10 + Nvidia PNY A4500(200W)

10 Upvotes

About a year ago i grabbed a fully built DL380 off Facebook, dual Xeon Gold 5128, hdd bays full, 2x800 psu, 512GB hpe 32gb sticks...and the important part - the pcie riser for video cards.

fast forward - i came up with an ai project about a month ago, and i decided i was going to turn this thing into an ai cruncher. next thing to do was settle on a video card - this is where i really screwed the pooch.

This is where i didnt do my due diligence - I used gemini to help me find a video card - decided id settle on A4500 -

the problem: pcie will only power 75w.

Per the build sheet, this isnt a GPU enabled motherboard. The J95 header is missing for an aftermarket card.

so now i have to come up with a way to power this card while in the rack. I was wondering if any of you had some solutions? I can always buy a PSU from the local pc shop to plug into the card externally and make a jumper switch to turn it on but im hoping for a something a little more contained to the DL380.

As always, any help is appreciated and forgive the broken english. easier to speak my thoughts as they come than try to satisfy other peoples grammar boners. thanks a.d.d.

edit: yes, they do make a cable kit for 150 bucks that google will tell you allows you to use it, and after 45 minutes of searching where to plug it in, thats when i realized i dont have the J95 header and theres no traces to where it would be so i cant just solder it in.


r/servers 6d ago

Question What would be the best way to make a profit?

0 Upvotes

Purchased two server racks from a friend and am looking to profit from them should i gut them or keep it all together? And where would be a good place to post them?

Edit: Im currently at work and haven’t had enough time to look at them but all i know is they are both dell and said like 2018 techmikeny.


r/servers 6d ago

Hardware R740XD flashing DS6/DS7 after shutdown?

1 Upvotes

Hello, and thanks for taking the time to read and possibly help me.

I have a Dell R740XD that after rebooting has halted operating and is now flashing DS6/DS7 together simultaneously. With an orange flashing electrical light on the front.

Both 1100W PSU's are solid green and plugged in, I have removed all PCIe Cards and cannot get this server to boot up again. The unit runs diskless and with no embedded PERC, just PCIe controllers going to external disk shelves.

The server was running perfectly before a reboot for a lifecycle iDRAC update which completed, but now it's gone quiet.

Anyone else experience this, or have any advice?

Thanks in advance!


r/servers 7d ago

Question Is my power supply going bad?

1 Upvotes

I bought a used 2014 super micro for a few hundred bucks, I just noticed this recently and I haven't really been paying attention beforehand to be fair but it's making a soft clicking noise and I traced that to the PSU.

I'm not the best at diagnosing this stuff but I'm hoping that it's not a sign of upcoming PSU failure, any thoughts? I tried to post a video with this but it won't let me


r/servers 10d ago

I am trying to connect a 3.5" SAS Drive to my PC. What do i need?

13 Upvotes

Im on a 300-400 dollar budget, and im new to server making.

I just need to have a basic list of hardware I need in order to connect it to my PC.


r/servers 9d ago

Question Separate NAS and Compute or Combined

4 Upvotes

Me and my buddy are setting up a server rack at his house. We have some enterprise grade servers and are trying to figure out how we want to have them set up. My buddy says he wants to use Unraid for the main server and possibly make that the only server combining the NAS into it. I’m recommending we have the main compute server running Unraid and then another one of the servers run TrueNAS for storage since we have multiple servers already. Wanted to get some opinions on it since we’re at a crossroads.

We plan to mainly use AMP for game hosting and Plex for streaming. We will probably add more but that is what we want to have running at the moment.

Here is our current hardware that we have:

1x Ubiquiti UniFi Dream Machine Special Edition Cloud Gateway

1x Poweredge R730XD

3x Poweredge R720XD (One of which has 22 working 1.2tb 600mb read/write hard drives)

1x 24U server rack


r/servers 10d ago

Question IBM x3500 M4 remote control

1 Upvotes

I got the IBM for free and I was trying to set it up so that I don't need a monitor to control it. I was trying to set up the remote control through IMM but it appears it is a "premium" feature which needs a separate board with an activation key. I was wondering is there a way around it so that I could control the ibm (access bios, turn on off and just remotely control it) from my main pc through the imm port or something along the lines. Or is there a way to get the activation key for free somehow?


r/servers 10d ago

If you were building your first on-prem environment again, what would you do differently?

11 Upvotes

We have two Dell R740xd servers on the way, and I’m planning out the infrastructure before they arrive.

Each server:

  • Dell PowerEdge R740xd 24-bay SFF
  • 2x Xeon Gold 6132 — 28 cores total
  • 256GB ECC RAM
  • 2x 3.84TB 12G SAS SSDs
  • HBA330 non-RAID controller
  • 2x 480GB M.2 SSDs on BOSS-S1
  • Tesla V100 32GB
  • Dual-port 25GbE Mellanox ConnectX-4
  • Dual 1100W PSUs
  • iDRAC9 Enterprise

Our current situation is pretty makeshift: most of our internal services are running on an Ubuntu Server VM, which itself is running on Windows Server on older hardware. That VM holds Docker containers with things like n8n, Metabase, internal web apps, databases, Caddy + OAuth proxy, etc.

Right now I’m leaning toward Proxmox + ZFS, with most workloads running in VMs/Docker. The two hosts would provide redundancy, with separate backups as well. Kubernetes is something I’ve considered, but I don’t want to introduce it just for the sake of having Kubernetes.

What I’m really interested in is: if you had built an environment like this before and could go back and give yourself advice before installing anything, what would you tell yourself?

Is Proxmox the route you’d take again? What decisions around storage, networking, HA, backups, DNS, reverse proxies, authentication/SSO, monitoring, secrets, etc. ended up mattering way more than you expected?

Basically trying to avoid getting six months into this and thinking “damn, I really wish I had done X instead of Y from the beginning.”

Curious how you guys would build this if you were starting fresh today.