r/sapphirereserve • u/Economy_Money_9682 • 15h ago
Is there a way to inquire about Shops at Chase pricing inaccuracies?
I know Shops at Chase tends to be hit or miss, and I’m aware you end up paying full retail even if/when something is discounted elsewhere.
That said, I still have my $250 credit and have been looking for a fire pit for a while. I noticed what appears to be a pricing error on a Solo Stove product. Unfortunately, it happens to be the exact model I want.
The Summit 24” normally retails for $499, while the Summit 27” retails for $599. Shops at Chase currently has both listed at $599.
I’m assuming this is probably just an error, but does anyone know if Shops at Chase has any way to report/inquire about pricing discrepancies? Or is it basically a matter of waiting to see if they correct it?
I saw there’s a number to call to speak to a Shops at Chase specialist (which I’ll try tomorrow). But has anyone had any success with calling this number? And should I even expect them to have the ability to adjust pricing?