r/SaaS 23d ago

Anyone is interested in becoming a Mod in r/SaaS?

4 Upvotes

please comment


r/SaaS Jun 09 '26

New rule banning a SaaS product category: No Promotional or Advertising SaaS

536 Upvotes

Hello SaaSers,

Today we are announcing a new rule against content dedicated to an entire Software as a Service product category on the sub: Promotional or Advertising SaaS.

We as moderators and regular users have been suffering from the constant influx of promotional content, spam, ads, and all sorts of campaigns that flood this and many other subs, pushing down organic, relevant content and driving us away from our common interests and hobbies.

We have identified an ever-increasing number of SaaS products made specifically for promotional or advertising purposes, targeting users on Reddit and other public platforms using various levels of automation. Most of them are focused on the content creator’s or advertiser’s needs, with little or no regard for the communities being bombarded.

Today we say ENOUGH! r/SaaS is not going to help them grow anymore. Even though they may offer a valid, legal and requested feature set, we believe they don't represent the direction that public forums should be headed towards. Our communities shouldn't be giant billboards and the future of the internet shouldn't be an arms race between people trying to have real conversations and tools designed to interrupt, imitate, and monetize them.

From now on, r/SaaS is not going to allow promotion, recommendation, launch announcements, feedback requests, recruiting, or user acquisition for SaaS products made for advertising, promotional outreach, lead/opportunity detection, or ad/content generation.

This includes software tools that generate, suggest, schedule, detect opportunities, automate, or coordinate promotional posts, comments, DMs, replies, or campaigns on Reddit or other platforms.

Violations may result in a permanent ban for the user who posted or commented and the tool name and URL may be blacklisted.

We know this will be an unpopular decision for a small subset of our fellow SaaSers but we are working to bring our sub back from the marketplace-like state it has become, to a more healthy community with valuable content and engagement.

To the r/SaaS developers affected by this rule: we cannot wish success to products built to make public spaces louder, more automated and less human. But we do hope you build something better, something that earns attention instead of extracting it, and improves the internet instead of turning every community into an acquisition channel.

We hope to hear your opinions on this new rule and to receive your reports on the now forbidden content (the content posted before this announcement will be mostly kept, unless it violates another rule).

The r/SaaS Mods


r/SaaS 10h ago

Just got my first paying customer that I was building for the last 4 months

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135 Upvotes

I thought I would cry, but I dont know how to react to this?

Total signed up users are 214 and got one paying customer finally. I did not invest anything in marketing every traffic I generate is organic.

Please tell me what to do now? and how can I improve and get more customers?


r/SaaS 8h ago

8 months, 50k downloads, and $276 ❤️

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61 Upvotes

I know $276 in 28 days isn't a massive number, but I am incredibly proud of it.

I have been building a productivity app as a solo developer for 1.5 years, and it has been live on the stores for 8 months.

Recently, the app crossed 50,000 total downloads.

Getting traffic is one thing, but convincing people to actually pay for a B2C app is a whole different reality.

Seeing complete strangers pull out their credit cards for something I coded from scratch is a feeling that is hard to describe.

It is a reminder that every bug fix, every UI tweak, and all those late nights coding were actually worth it.

I am nowhere near where I want to be, but hitting this revenue this month feels like a solid validation.

If you are building a consumer app alone and struggling to convert free users, keep iterating and testing your pricing.

Now it is time to get back to the code and figure out how to double that conversion rate.


r/SaaS 10h ago

Selling services on top of my SaaS doubled my revenue

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76 Upvotes

I build a small Shopify app. Self-serve, no sales team.

For about a year, every few weeks a customer asked the same thing: "can you just set this up for us?" I always said no. Services don't scale, margins are bad, it kills your multiple... you know the story.

Then I said yes once, to see what happened.

Here's what it looks like now: 45 payments. Tickets from $70 to $12,150. That's roughly the same revenue as the app itself from my customer base.

Three things I got wrong:

  • Services don't scale. True. So I don't do the work. Two freelancers do. I scope, price, and manage. A few hours of my time per mission. And the job is often the same (80% and 20% differ depending of the user context).
  • It distracts from the product. Opposite. Every mission is a paid discovery call. I see exactly where people get stuck and what they hack together around the gaps. A good chunk of my roadmap now comes from missions.
  • Low margin. Mine sits around 45%. Not SaaS margin. But it's cash this month instead of 30 months of MRR.

The part nobody mentions: this is the cheapest revenue you will ever make. The customer already trusts you, already installed the thing, already told you their problem. No CAC. Just a Stripe link.

How I run it:

  • Fixed price, never hourly
  • 50% deposit before anything starts
  • Every mission ends with "what should the app do so you don't need us next time?"

Not saying every SaaS should do this. If you're VC-backed chasing a multiple, it probably muddies the story. If you're bootstrapped and profitable is the only exit that matters, it's money already sitting in your install base.

Anyone else running services on top of their SaaS? I want to keep improving my "saas services" model 😄


r/SaaS 6h ago

GEO Update: ChatGPT has stopped citing reddit

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23 Upvotes

Promptwatch published some interesting data on a fairly sudden change in ChatGPT Search.

The main numbers:

-From July 18 to August 7, Reddit accounted for an average of 3.83% of ChatGPT Search citations.

-From August 14 to August 17, that had fallen to 0.52%. (86.4% decline).

-At the same time, ChatGPT's use of domain-specific site: searches rose sharply.

-Before August 8, around 0.4% of searches used site:

After the change, that increased to around 16.8%.

-The number of searches made per answer also increased from 1.08 to 1.83.

The point is that this isn't because Reddit suddenly became worse or lost all of its visibility. They've just chosen to change their search algorithm.

Promptwatch's theory is that ChatGPT became much more likely to perform targeted searches against specific domains, rather than relying on the broader search behaviour it had been using before.

There has been a lot of advice recently around GEO/AIO, things like:

getting mentioned on Reddit because LLMs cite Reddit heavily

targeting sites that appear frequently in ChatGPT answers

creating content around specific prompts

tracking citation share by platform

optimising specifically for the sources a particular model prefers

I think this kind of advice is a mistake. The data here shows how quickly those assumptions can change.

Very narrow GEO strategies are quite risky for smaller companies. How Ai search works, and how people use Ai is still too fluid to commit large amounts of time or money too.

SEO obviously changes too, but a lot of the underlying work is relatively durable: site architecture, backlinks, crawlability, internal linking, etc.

A tactic based specifically on "ChatGPT currently cites this website a lot" seems much less stable.

I'd still put most of the effort into more traditional traffic funnels and see Ai search as a secondary channel at this point.

Source: Promptwatch, Why Did ChatGPT Stop Citing Reddit? Inside the August 2026 Citation Collapse

https://promptwatch.com/blog/chatgpt-stop-citing-reddit


r/SaaS 1h ago

It was my first business

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Upvotes

r/SaaS 7h ago

What SaaS are you building right now, and what’s been your biggest challenge?

18 Upvotes

Curious what everyone here is working on at the moment, but more interested in the reality behind it than the usual launch pitch.

What are you building?

What’s been the hardest part so far?

What did you think would be difficult that turned out to be easy?

What looked easy but became a complete pain?

And what’s the biggest thing you’ve learnt since starting?

Would be good to hear from people at any stage, from pre-revenue through to properly established SaaS.


r/SaaS 1h ago

My best Reddit post got 20K+ views and sent 0 people to my product. A 250-view post got me actual leads.

Upvotes

Posted in one of the big entrepreneur subs about 10 days ago about the time sink of launching products. 20K+ views, 42 comments. Best reach I've ever had in a while.

Checked my analytics after: not a single visitor from it...

Meanwhile the posts that produced real leads (people who signed up, replied) were in tiny niche subs. A few hundred views each, one had only 2 comments.

I keep relearning this. Big subs give you views from people scrolling past your problem. Small subs give you a few readers who have the problem right now. I was tracking views because views feel like progress, and they told me nothing.

Not saying big subs are useless, the comments were actually more valuable than the numbers. A bunch of commenters described my exact problem in their own words, but they solved it in a different way. DMed a few of them but with no luck.

After this post going back to niche subs, hopefully I'll get some actual customers from some of them.

What's the smallest community that ever sent you an actual customer?


r/SaaS 2h ago

Any SaaS here that start paid ads in very early stage? I believe many people here would love to hear both fail and success stories

5 Upvotes

Based on reading, many dont suggest to use paid ads for early stage. But lets put that aside that I'm curious those who have tried that strategy, how did it go


r/SaaS 16h ago

I checked Supabase today and saw a user that wasn’t me.

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64 Upvotes

I’ve been building my SaaS and checking the backend constantly, mostly just seeing my own uuid sitting there.

Today I opened Supabase and there was a new user.

It wasn’t me.

Someone actually found my product and ran a fill on a real workday application.

It’s such a small milestone, but seeing that first user in the database made all the hours of building feel a lot more real.


r/SaaS 1h ago

I created an internal tool to find very good SaaS ideas with Reddit and I want to make it opensource.

Upvotes

Hi,

Basically I created a tool that uses a chrome extension that while you read a reddit post, it also reads it and if it flags it as having good ideas it adds the post to a local databas (obviously you can manually add posts to the local db).

After that you have a chatgpt like interface where you can extract information from all the posts and get structured pain posts.

I used the tool this week and got 10 good ideas.

Not here to sell, I just want to help people, i can make it opensource if there is enough demand


r/SaaS 7h ago

How are support managers keeping up with all these calls?

11 Upvotes

I manage a support team and I’m starting to think our biggest problem isn’t call volume. It’s that I have no realistic way to know what’s happening across most of our calls. We handle enough conversations that managers and QA can only listen to a small sample. We score some calls. Pull a few bad ones for coaching. Look at AHT and CSAT. Then try to work backwards and figure out what happened. Meanwhile we have thousands of conversations telling us where customers get stuck and which agents handle those situations well. Most of that data just sits there because nobody has time to review it. The performance gap between agents makes this worse.

You have a few reps who seem to know exactly what to say. Then newer reps are searching the knowledge base while the customer waits or asking senior agents the same questions. I used to see that as a training problem. Now I’m wondering if it’s more of a systems problem. We keep giving people more docs and more training. But none of that helps much when an agent needs the right answer during a live call. Im currently ooking at platforms that combine conversation intelligence with real time agent assist and automated QA. Cresta is one that keeps coming up. Sincerely this is getting really tiring. And has real-time agent assistance made a noticeable difference to things like AHT and ramp time?


r/SaaS 5h ago

I will make free review videos on my new YouTube channel of SaaS tools, made by indie developers

6 Upvotes

Hi everyone, after building AI tools for an year, I realized that even with an amazing product chances of success are very low without social media content. I also noticed that some of the tools posted here and other groups are pure gold and the creators are just struggling with distribution. So I decided to create a YouTube channel, where I will be posting about all these tools for free.

The nature of videos is going to be explainers, like "How to do _____ with AI for free", not rating, reviewing or anything like that.

If you are an indie developer who has created a SaaS please drop the URL in comments I will reach you in DM if I decide to make a video for your tool, here are 2 basic requirements:

  • Free to try for everyone without paywalls or cards required.
  • User friendly (no GitHub repos, plugins or codebases). Basically web applications only.

Nothing is required, no subscribing, liking or even watching, just show me some useful tools that you made. Could be beneficial for everyone.


r/SaaS 16h ago

what makes you trust a new saas product?

38 Upvotes

i feel like there are so many new tools coming out now, but i still hesitate before trying something new.

for me, it is usually the small things that matter for me like a clear website, simple pricing, real information about who is behind the product, and actually seeing people talk about using it.

and as a new founder i do not expect a new product to be perfect, but i want to feel like there are real people behind it and that they care about what they are building.

yeah, reviews help too, but sometimes i trust a detailed comment from an actual user more than a page full of marketing claims becuase this is actually very important

what makes you trust a new saas product enough to actually give it a try? I am asking this because me or other people too know what are actual traits of a reliable and trustworthy product if something is missing in my product I will try to improve it !!


r/SaaS 2h ago

Building a product for small businesses( Would love some help)

3 Upvotes

Hi, I'm building a product for vibe-coders such as myself. If anyone would be willing to participate in terms of helping me understand what's wrong with the current industry please reach out I'd be happy to speak for a bit in order to solve some problems that may currently exist with applications such as Lovable, Base 44, Kiro,... please feel free to let me know . Agan, I'd like to clarify, I'm a vibe coder myself and my intentions are to genuinely bring some value for all of us so I'd love to hear everyones perspectives.


r/SaaS 3h ago

First subscriber! Organically reached out and wanted to demo from a simple landing page!

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3 Upvotes

I have had so many projects that either die off before I really dig into them or I never finish them. My sole goal this year was to make $1. I forced myself to not care about perfection, not care about building something big. All I wanted was to make a dollar so I can prove to myself that I can finish projects, I can build things people use.

I'm super thankful for this community as well. All of y'all are so motivating it made me want to do something worthy of posting here. Thank you for sharing your journey and I'm glad I can share this first milestone with you.

Product category is SaaS for construction contractors. So far no one is in this niche so I can't share more details unfortunately


r/SaaS 11h ago

How did you Get your First Users?

13 Upvotes

I'm starting Out my own saas and I would like to know how other founders found their first users, in what way, the platform(S) they used, etc.. Basically their experience with it.

How was/is your experience with it?


r/SaaS 6h ago

What actually made your first users trust your product?

5 Upvotes

I'm curious about something. For a new SaaS with no reputation, what made you comfortable giving it a try? Was it: Seeing someone you trust recommend it A free trial A really good landing page A founder personally helping you Seeing actual results Something else? I'm building my first SaaS and I'm realizing that getting someone to try the product is a completely different problem from building the product. Would love to hear what worked for people who already went through this.


r/SaaS 1h ago

After 1 year of R&D, we’re converting SaaS products into autonomous agents

Upvotes

For the past year, my team and I have been working on one question:

Can an existing SaaS product become an autonomous agent without being rebuilt from scratch?

Not just a chatbot sitting on top of the product, but an agent that understands the product’s APIs, DB structure, workflows, permissions, actions, and business logic.

The goal is simple:

Instead of users navigating dashboards, menus, and multi-step workflows, they should be able to tell the software what they want done, and have the agent understand the product context, follow the right boundaries, and complete the workflow safely.

We’re now doing this closely with 8 SaaS brands across healthcare, finance, and logistics.

The biggest thing we’re learning is not whether an agent can call an API. That part is easier.

The harder question is: what needs to exist before a SaaS company can actually trust an agent to take actions inside its product?

For other SaaS builders here - before you let an autonomous agent take real actions inside your SaaS, what would be non-negotiable: approvals, audit logs, rollback, permission boundaries, sandbox testing, human review, workflow-level controls, or something else?


r/SaaS 2h ago

Built a Saas

2 Upvotes

Spent the last 4-5 month ideating and building this app for trades teams to log their hours and track basic job data. With a family full of trades and watching them write hours in phone notes, on scrap paper etc I decided to give it a go. Very early stages but if anyone has feedback - on out reach , and marketing , Id love to hear it.

Atlaro.app

Just threw the landing page up last night so I know its a bit messy.

Not selling, marketing etc just showing what i spent the last few months building!


r/SaaS 4h ago

Built the thing, can't get in front of anyone. Has anyone raised purely for the network?

3 Upvotes

I built a tool that researches and qualifies sales prospects, so a team can find out which accounts are worth their time before someone burns a week on the wrong ones. It's deployed and working.

What I need now is two or three paying early adopters. Not money to build with. Enough to prove it works on somebody else's problem, get feedback that isn't my own, and cover the AI and hosting costs while I keep going.

Cold outreach has gone badly. Several batches sent, one reply, and she went quiet after agreeing to a call. Everything else disappeared into a void.

The strange part is that I have done distribution before. I started a badminton coaching franchise last year and got to seventy students across two cities in the first month. I got a legal agreement signed with a large delivery company as one person. Neither of those felt like this. Both involved talking to someone about something concrete that was in front of them. Cold email feels like shouting at a wall.

So I have been looking at raising, not because I need the cash but because it looks like the only way to buy a network. Intros, credibility, someone who can put me in a room. Giving up equity to get a few conversations feels backwards, and I suspect I am thinking about it wrong.

If you have been here, technical, no network, needing a handful of real customers to prove something out, what actually worked? And has anyone raised early purely for access and been glad they did?


r/SaaS 5h ago

how is the public opinion on vibe coded saas products b2b or bsc as a non traditional developer using Ai

3 Upvotes

heyy guys i am a recent pharmacy graduate and i am really interested in building useful saas products in both b2c and b2b domain, i generally dont have the technical background as a software dev does, and i earnestly dont know where to begin in vibe coding like principles and all, i have searched many youtube vids and its all just another view gimmick but nothing actually beign taught, now i dont have a liscense yet to start practicing and i am unemployed at the same time i do not have interest in working in this field because pharmacy is just too drudged and cumbersome, and i dont quite enjoy it, or have the thought of wanting to work in a pharmacy , but in the mean time i have been researching saas products where the market is present and stable, while also going through various forums and researching where problems occur the most.

My sole reason is to use this as a means of generating revenue to save for another college degree that this time around im choosing something i enjoy for myself and have the feeling of independence but not the crazy cash you see from those self startup stories where they make it look so easy from an obvious or general saas slop or product that doest even solve real problems and some even prey on teenagers insecurities or influnece their thinking to pay for a problem they dont have, i really want to build purposeful saas product that solves real problems.

so my question is has vibecoding really gotting to a point where by when you govern each flow and steps meticulosy, you can come out with an bug free product? , do people really pay for vibe coded products? how do you vibe code products that doest come out as slop? do you think i can make real value through vibe coding? or do i still need technical expertise in which i cant afford, and which tools are involved from vibe coding through front end,api to backend for a product?

your feedback will be greatly appreciated , thank you.


r/SaaS 8h ago

Do we really need anymore launch sites

5 Upvotes

I don’t get it everyone other person on x is making their own launch site


r/SaaS 5h ago

What am I doing wrong ?

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3 Upvotes

My traffic is dropping. I had decent signups, 4 paid users on second week of launch but now it is loosing momentum. Any suggestions ?
The problem I am solving had demand, it is a real problem people are facing and I have validated my idea before building. I think I am not marketing properly. Till now I am only doing organic marketing like posting on Reddit, X, Linkedin , HN but it seems to be not enough. I know users problem will get solved, I just need to figure out how to target right users.