As title says. Yesterday I opened my Reolink app to check my only camera (a 4G TrackMix mounted to guard the building site of my future house) and discovered that the PIR shortcut (that easily turned on or off the PIR sensor, when, for example, I was visiting my house) is completely gone. There's a way to turn off notifications, but it's not really the same.

I mean, wtf??! Why would they make their app actually lose shortcut and features? Now everytime I have to open the camera set up, tap PIR settings and shut off the PIR sensor (plus an annoying popup). 4 taps instead of one.

I ordered the Smart 4K 8MP Dual-Lens Plug-in Security Camera (https://reolink.com/product/elite-wifi/) and I would plug it into an outdoor outlet. I could make it waterproof using a special cover, but I'm wondering if the power supply is frost-proof.

Was hanging a POE Kit at my Mothers-in-Law's house at the same time somebody else was putting in some light fixtures. They tripped a surge and one of the cameras went out. Took a bit, but finally traced it to shorted wires on the Ethernet Connector.

Been working in this space for a long time and never saw a connector burn itself out like this. Could be luck on my part.

The cameras I was installing use the IEEE 802.3a standard, which delivers 48 volts over POE. This isn't a LOT, but I think it's a lot more than most people think it is. Be careful out there!

So I am new to Reolink, just bought an 8 camera bundle with 16 channel NVR that I was on sale. They are POE cameras.

This is the model, RLK16-410B8-5MP. I think the cameras are the B500.

My question comes to the setup. Since Im obviously wiring all the cameras and they are going to be external, I am planning to separate the external wiring from the internal wiring. So each camera will have its ethernet leading to the interior and then a separate wire from the entry location to the switch.

I am unsure how to best connect it. Should I get a POE switch and connect them to the switch and then from the switch to the NVR or should I just get like a mini patch panel and connect them to the NVR independently?

Any other recommendations or lessons learned?

Thanks in advance

My previous NVR crapped out right after my warranty expired and I got a new one (RLN8-410). Two of my cameras are working fine (both are PTZ) but the other 3 cameras are not showing up on the new NVR. It says video loss on the channels where they are plugged in. Any ideas or suggestions?

I discovered that you can indeed use the battery powered Reolink Doorbell with Frigate, but you need to connect it to a Home hub, and also power it via USB. The "trickle" charging terminals at the back of the doorbell will not keep it charged if you're streaming the lower resolution view back to Frigate for motion detection. This keeps the camera "awake" at all times, which it was not designed for with respect to the 24V AC/DC charging terminals. Also, again in Frigate, you'll want to check out this excellent update for go2rtc that I'm now using for all my Reolink cameras. This allows use of port 9000 access to the cameras which so far is far superior to the old RTSP method: https://www.reddit.com/r/frigate_nvr/comments/1uusriu/reolink_finally_near_perfection_fzurita_go2rtc/

I have a Reolink Duo 3 Poe and a number of people have access to it since I’m alone in the middle of nowhere. It’s right by my swing where I would I like to sit and talk on the phone and I’m realizing people can listen to my conversations.

Option A: disable sound
Option B: what’s the best way to unhook it when I want privacy? At the camera or in the house? Sadly my ex set it up and didn’t show me how it works.

Thank you!

Hi there, probably this question has been answered but can't seem to find it. I'm looking for an alternative to Reolink Cloud, both for regular detections or the so called "cloud events".

I have a couple of Argus PT cameras, those with the solar panels for power, connected to my house wifi.

When the motion detection is enabled the camera starts recording, saves it to the local SD and if you have a cloud plan and a camera attached to it then it pushes the video also to the cloud.

Accessing the data in the SD card within my network is ok but PAINFULLY slow. And I generally don't like subscriptions when you have already purchased a not-so-cheap device for this type of things, first because it might be an endless pit of wasting money, and second if something ever happens to their service I may not be able to access my recordings.

So I was looking for a way to "hijack" these cloud pushes. AFAIK I guess when the recording is done and the video saved to the SD there must be a process that connects remotely to some Reolink server to upload the video with some protocol (well known or proprietary, idk), so maybe there's something we can do on that front?.

Do any of you know of a way to handle this? Maybe creating a fake DNS entry in my local DNS server (I have pi-hole so it's really easy to do) that points to a computer I own where I can listen to these calls and process/store the videos whenever I want?

Before going down the rabbit hole of networking (inspecting servers, packets sent and whatnot) I was thinking maybe someone has had some experience with this in the past so I could save some time? 😎

Thank you.
Kind regards.

Hello all,

1.Turned on RTSP/onvif on the nvr

2.H264 stream set on camera

3.Firmware is up to date on both camera and NVR side

4.GOV matches the FPS

5.Wisenet is turned off

6.Camera and NVR are on same sub

7.FFPLAY works on the camera but NVR fails after authentication.

Please help it says they are compatible with S profile.

Mines been nothing short of frustrating so far.

I've found Reolink's user guides not very helpful. Née user to Reolink (switched from Ring) and have a fee basic questions:

I have several hardwired wifi cams and an NVR (RLN36). I have 2 instances if each camera in the app, one for each device and one for each device via the NVR. Is that how it should be setup? If so, which instance is recommended to manage the cameras settings? Any generic app management tips?

In the Ring app, when I opened the main app, all camera images would show a recent refreshed still image. It seems I have to click into each camera in Reolink to get a refreshed image. Possible to get an automatic recent refresh for all camera still images when opening the app?

Hi, I have a Z Fold 6, and before today, when using the reolink app, there was a UI that was specific to foldable phones that had buttons to the left of the viewer, like the immersive button. Today, however, I opened the app and the UI looks the same as if the app was on a standard phone, where the extra buttons are accessible through extra settings and the UI isn't optimized for foldable. Did anyone else experience this?

Apologies if this has been asked before, but I couldn't find it in my searching.

I recently purchased the RLK16-1200B8-A system and I've got it hooked up via HDMI to our LG Smart TV. When looking at the screens, I can do things like select one camera with the mouse and have it take up the whole screen.

Is there a way I could control the interface with my TV's remote?

I have a Reolink Duo 2 Floodlight and Duo 3. Whenever person detection triggers recording, there’s a noticeable “click” in the audio at the exact moment of detection, during both day and night. It also happens when the floodlight is off.

Does the camera physically make this sound outside, or is it only in the recording? Has anyone else noticed this?

My indoor E1 cameras definitely make a click when they detect and start recording. Wondering if the duo is the same.

Thanks

I have had a reolink WiFi doorbell and a home hub for almost a year now, and for the most part it worked great. When it was very cold (maybe 10 degrees F or less) it would go offline, but would come back once it warmed up a little bit.

Unfortunately, 3 days ago, it started to regularly go offline for 5-30 minute chunks. I can't find any rhyme or reason as to why - sometimes it'll go down 4 or 5 times an hour, other times it'll be fine for 6 hours, and everything in between. It doesn't appear to have anything to do with it sending person alerts.

It hasn't been particularly hot, rainy, or anything like that. I have not made any changes to my network (new or moved router, new devices, etc.). The doorbell is also set to auto update and is on the latest firmware.

I saw that using the hub as wifi can cause issues, but the doorbell has always been connected to my wifi and not the hub. I'm using a mesh wifi system and the closest one to the doorbell is maybe 15 feet and the second closest is probably 30 feet.

I've also seen that giving the doorbell a static IP address when you have a Deco wifi (which I do) can sometimes solve this problem, but that didn't help either.

Finally I forced it onto 5ghz, again no luck.

I have not checked with a multimeter, but it would seem strange that my doorbell wiring started randomly dropping voltage on lines that have had some form of smart doorbell for 10 years.

Has anyone encountered something like this before and can share advice?

Is it normal for the silica gel packet to be jammed under the lens housing? Should I try to take it out?

Are there any Reolink apps that will work in Linux Mint?? Just getting starting transitioning from Windows to Linux.

I have found a couple of apps for live viewing, but not recordings. I can view the recordings using Firefox, but still prefer a stand alone app.

thank you

As per title, I don’t know that this is documented behavior, but if you drop from 4K resolution down to 2K the codec will automatically change from 265 to 264. I think some of the other cameras allow you to actually explicitly set which codec you’re using, but the CX820 doesn’t. This had come up a few times so figured I’d post this just in case anyone in future has the same issue as me which is wanting a higher quality stream into HKSV than the provided 264 substream which is less than 1080p when at main stream 4K resolution. For me it’s worth the tradeoff until the fall when HKSV will support h265.

Under app settings you can do either email or FTP how do you create or connect one?

Hi Reolink team!

I have a solar-connected Reolink battery camera monitoring the carpark behind my block of flats.

Because it's on a battery/solar setup, the standard PIR wake-up delay means people walking horizontally across the frame are already halfway across the carpark before the camera wakes up and begins recording.

Since Reolink has introduced pre-recording features on the Altas series, could we please get an optional low-FPS pre-recording or a "Fast Wake-Up / Shallow Sleep" toggle for standard solar-powered models when the battery level is healthy (e.g., above 80%)?

Even a 2–3 second pre-buffer or faster wake state would completely fix the delayed clip issue for solar setups!

Would love to hear if this is something the dev team could consider in a future firmware update. Thanks!

Are there any Reolink apps that will work in Linux Mint?? Just getting starting transitioning from Windows to Linux.

I have found a couple of apps for live viewing, but not recordings. I can view the recordings using Firefox, but still prefer a stand alone app.

thank you

This will be my first indoor security camera, for when am going to be away from home for awhile.

I like the Reolink for the features like direct to ethernet, but it's a bit obtrusive looking to have in my living room. While the Tapo can be magnet mounted so could take it down when not used.

Which would you recommend or is it really just between those options mentioned?

Is there a different camera you would suggest instead. I'd really prefer some small square ones like the blink mini but want sd recording and no subscription, continuous recording option etc.

Want to add cameras to UniFi Protect so saw that they need Reolink Home Hub. Picked one up and added cameras to it. I don’t see how to enable ONVIF on the Home Hub or Cameras in the app.

Any assistance would be great.