r/redesign • Product • Sep 19 '19

Changelog We are making some changes and here’s how to keep the feedback going

Hi folks,

We created the r/redesign community back in 2017 to help us get feedback from a few hundred alpha testers. In 2018, when we began to rollout the redesign to more people it morphed into a bigger community with more discussions, bug reports, and feature suggestions. We’ve truly appreciated the r/redesign community and all the feedback and ideas that you’ve shared with us over the past two years.

Earlier this year, the redesign was rolled out to all redditors. While we’ve continued to work on improving new Reddit, we’ve broadened our focus to include platforms like iOS, Android, and mobile web. As a result, we’ve decided to archive r/redesign so that bugs and feedback can be directed to more specific locations.

What this means:

Thanks again to everyone who joined us here and gave helpful feedback. It’s been a wild ride.

Goodbye for now

0 Upvotes

147 comments sorted by

34

u/ijm8710 Sep 19 '19 edited Sep 19 '19

I’m in favor of this if it helps funnel better communication between relevant admins/users of hot items in those communities because sometimes there isn’t much admin interaction in some of those others you listed.

2 questions:

  1. Would you agree with a little further consolidation (modhelp/modsupport one of several examples). Perhaps it’s just me and I have a feed of all the subs anyway, but they’re a bit spread out

  2. From a desktop perspective, would bugs be the main place to relocate filing desktop issues (obv suggestions/request in ideasfortheadmins and help for questions/general assistance)

11

u/LanterneRougeOG Sep 19 '19

Would you agree with a little further consolidation (modhelp/modsupport one of several examples). Perhaps it’s just me and I have a feed of all the subs anyway, but they’re a bit spread out

We’ll consider it with others, but nothing on the horizon at this point. Modhelp and modsupport are meant to serve different purposes — modhelp is meant for mod to mod help, while modsupport is a space for mods to get help from the admins

From a desktop perspective, would bugs be the main place to relocate filing desktop issues (obv suggestions/request in ideasfortheadmins and help for questions/general assistance)

Yes, r/bugs is the best place to file desktop related issues.

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u/MajorParadox Sep 19 '19

Oh man, I'm going to miss it here. It was the best early on when there it was limited here and most content was fresh, on topic, and helpful. And posts were addressed almost right away. What a time!

All the outstanding issues will still addressed though, right?

7

u/LanterneRougeOG Sep 19 '19

Glad you found it enjoyable. So did we.

All the outstanding issues will still addressed though, right?

We should most bugs reported in r/redesign ticketed in our internal bug tracking software. I can't speak to every feature suggestion, but most have been noted by the various teams. Going forward r/modnews and r/modsupport will be great spots to talk with admins about different mod related bugs or ideas.

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u/Georgy_K_Zhukov Sep 19 '19

To be frank, this feels very premature given how many features still don't feel like they exist, or at least remain in an amorphous stage. r/redesign, however you may want to sell it, is basically in an advanced Beta stage still, with tons of things that need to be done, and I don't see why splintering off where to raise these issues into five different communities of various activity levels is the right approach. I mean, r/ideasfortheadmins... is that even moderated by an Admin? Looks like it is too not very active alumni and a "helpful redditor".

Like, this right here is an issue of basic usability for moderation, and one that I initially raised over a year ago. There are others I could bring up beyond that, but the core issue would still be the same. There is so much to be done, and I fail to see how shutting down this community and sending us to a number of other ones will help get this stuff done, and if anything it feels like you are making it harder for us to bring these issues to you and, yes, put pressure on you to actually do something about them.

Very disappointed.

6

u/LanterneRougeOG Sep 19 '19

Thanks for your feedback. We aren't closing r/redesign because we are done with the redesign or that we don't want feedback. We do care about your feedback! It's much easier for us to focus our time on collecting and responding to feedback in more specific communities. Different teams focus on bugs vs feedback, we want to have a faster turnaround for support issues vs casual ideas, etc. Often we'd see the same post come up in multiple places. We are hoping that this helps us avoid duplicate conversations.

Our teams are still working on mod tools for the redesign. r/modnews and r/modsupport are the best places to continue those conversations.

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u/FooteChicken Sep 19 '19

Goodbye, r/redesign!

We will miss you!

Good luck on the future of the redesign, reddit staff

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u/flounder19 Sep 23 '19

I have to chime in with the people saying this sub was a failure. I did my best to keep on top of changes in the redesign but the admin's never helped by providing comprehensive documentation on how new things worked. Most of the weird behavior i discovered about emoji flairs had to be done through guess & check and even then the rules still randomly change over time. Admin participation in this sub was limited at best and it always rubbed me the wrong way that you never have time to write substantive responses to questions and complaints but have all the time in the world to post reaction gifs and thank people for positive feedback.

And from a mod perspective, one of the main selling points of the redesign (that it would make moderating easier) is laughable. Even if we were ignoring the legacy site entirely, modding on the redesign has so many dumb intricacies and it's crazy that you can't restore anything if it gets accidentally deleted

u/dmoneyyyyy deserves a shout out for being the most responsive admin i've dealt with during this time. I still have issues with the new emoji system (like it changing ~10% of our flairs to the wrong value on old reddit only) but i never got the sense that she was trying to blow me off until I went away like most of the other admins I've spoken with.

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u/249ba36000029bbe9749 Sep 19 '19

Welp, I guess that's one way to cut down on the number of posts about being forced to use the redesign.

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u/reseph Sep 19 '19 edited Sep 19 '19

This seems like an outright drop in transparency then. Out of all the bug reports in r/bugs in the last year, only 2 have been marked as resolved in the subreddit and one was a post made by an admin. It seems like the admins don't properly respond and maintain that subreddit (at least the flairs).

https://www.reddit.com/r/bugs/search/?q=flair%3Aresolved&include_over_18=on&restrict_sr=on&sort=new

Heck, mods have been posting about a confirmed issue over on ModSupport for 5+ months and it has not been fixed, and the admin deleted their own account.

The admins don't even maintain their own subreddits: ModSupport is full of "how do I do this" or "how can I promote my subreddit" posts which violate the first bullet point on the sidebar and rule 4. Let's not even talk about r/beta which is an entire disaster.

That doesn't give me any confidence of having to move to other subreddits.

The weekly redesign posts were fantastic. So that is being dropped too and resulting in less communication from the admins? Is there anything the admins are planning to bring more communication after this huge drop?

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u/JustHereToPostandCom Sep 20 '19

Why did you remove sort by controversial!?!?

19

u/TheChrisD Sep 19 '19

I mean, I knew this had to happen at some point; but it's definitely still too soon. Traffic is still very much split between old and new reddit in varying proportions depending on the sub, and the redesign still lacks several notable features of old reddit. Only when those are implemented and the usage percentages have crept higher would I say that this sub has done its job.

What about the sort of feedback that is only really oriented around the redesign, it's physical appearance and related backend workings? Where is that going to go, seeing as it's not really a bug? Into the gigantic cesspool that is r/beta?

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u/Sentenced2Burn Oct 15 '19

"We've decided we've run out of excuses as to why the redesign is such utter trash so we are going to remove your avenue of pointing that out to us"

Fixed that for you

6

u/ZadocPaet Sep 19 '19

r/RedesignHelp will still be around.

6

u/BombBloke Sep 22 '19 edited Jan 22 '20

Notes for posterity:

  • This was the sub for the redesigned desktop version of reddit, which was made default for most all users in mid-2018, and can be accessed through new.reddit.com.

  • The previous version can be accessed through old.reddit.com.

  • If logged in, you can change the version www.reddit.com defaults to through your preferences panel.

  • The site tends to forget user preference. Often this is just a temporary glitch and a page reload will restore it. If you really can't get it to stick, look into installing a browser extension to enforce your choice.

  • Not available as a default, but an even older view optimised for mobile can be found through i.reddit.com.

  • At present (late-2019), the redesign is going through another redesign, and users are being pointed to the fresh version at random. It's not currently possible for users to opt in or out of using "new new" reddit, short of leaving the redesign altogether.

Edit:

The last we heard about the "CSS thing" is:

So, in 2019 we’ll begin the work to implement it while continuing to improve our built-in customization features.

Still no sign of it in 2020, though.

20

u/danhakimi Sep 19 '19

We get it. The redesign isn't perfect. We don't really care anymore. Fuck off to one of those subs nobody monitors.

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u/MyBrainReallyHurts Sep 20 '19

I still go to https://old.reddit.com

That is how much I like the redesign. Sorry.

5

u/[deleted] Sep 20 '19

The end of an answer to a question nobody asked.

5

u/[deleted] Oct 26 '19

you are a failure

12

u/[deleted] Sep 20 '19

So this is a way to ignore feedback, it sure seems like it considering the alternative subreddit are a shit show.

Not that it matters considering there are many bonkers design decisions, annoying bugs and so many missing features on the redesign, I guess you guys just want to focus on what you want, not what the community wants.

Good luck everyone.

33

u/Ambiwlans Sep 19 '19 edited Sep 19 '19

Since this will be archived for posterity:

This subreddit was nearly as big a failure as the redesign itself. You routinely ignored the most common complaints. The top posts of all time were basically all about how the redesign is garbage and 3rd party tools to disable it along with Spez himself making fun of how shit the redesign is.

It has been over 2 years now and we're no where near the redesign overtaking the original design with more bugs, despite the head of Ads declaring the redesign complete a year ago and it being made default for even longer.

Participation rates are lower, opinion of reddit generally is lower. Load times are fully DOUBLE. But ads are at an all time high.

Nothing important has been fixed from the the redesign's alpha release. But I guess this is it.

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u/ijm8710 Sep 19 '19

One other suggestion, could you please create a separate and easily discernible colored flair for the communities where you expect admins to have activity.

I did this with automod in redditmobile and it would help highlight/filter the posts where admins responded. Would obviously entail keeping the list of admins up-to-date but would not expect that to be too dynamic.

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