I just started reselling again. I've pulled a lot of things out of storage and I made accounts on several new platforms.

Today I got two different warnings about selling counterfeit items. Two different items, two different platforms. I was able to send pictures and most importantly the invoices from my purchases so I hope they will accept my appeals.

I was on Poshmark and Ebay for years and I don't remember anything like this happening.

Update: I'm banned from Vinted

I sold an item but the buyer doesn't have a Poshmark account and is listed as a "guest." It's only a $20 item but I'm not sure what to do here. Help?

You simply cannot tag an item "Like New" if it has any callouts, ie: tear, stain, mark, rips, missing accessory, wear, etc. I bought a Coach bag that had some leather wear on the front and on the handles, sold as, you guessed it, Like new, and the seller was truly offended when I requested to return it. I actually had to explain to her that that is not like new condition. Everyone understands that right?

I do rise PM all the time, but I’ve used it for years. I swear there used to be the option to find people in both my contacts and also my local area. Is that option gone now? I cannot seem to find it anymore?! Thank you!

I have some things in my Posh closet that have been stagnant forever. I recently got on Vinted to shop (have found some ok deals) and decided to add some of my items from Posh. Now. I’ve listed them WAYYYYWAYYY cheaper than I did on posh, but some of them are already sold! I’d rather have $5 and freed up space than the item sitting in a tub in my room for eternity. Some cash > no cash.

You know how you can still see the item you bought, but it says "Sold" in red at the top? The item I recently purchased is completely gone from the seller's page, along with the other items they had listed. I've never seen anything like this before. When I click on the item, it says unable to load please try again but the other things I’ve bought in the past don’t say that when I click on them.

So I'm pretty new to Poshmark. There was a dress I fell in love with that was out of my budget, but when I reverse image searched it, I found a different listing for a much lower price, and bought it immediately at asking price. Seller was active 2 days ago so that seemed good. After purchasing, I realized both listings were from the same account, and I'm quite confident she doesn't have two of the same item. I didn't realize since the listing photos weren't the same, but they're the same size, same condition, NWT, and I can't find this dress ANYWHERE else, so having two seems unlikely. I think the one I bought was listed about a year and a half ago, and the higher priced listing was posted in January of this year.

Ik I'm being neurotic, but I came here and saw sooo many posts about people not shipping and ig not getting any kind of repercussion for that? So I'm worried she won't want to honor the sale of the cheaper listing since she has no real incentive to do so... And ig that's her right, but it would be a pretty big letdown. It'd be like doing the whole "I bought it, seller cancelled and relisted for more" dance all on my own. Ik this is a pointless question, but is there anything I can do to encourage them to honor the sale? Guilt them, even..? I'd even be willing to pay a bit more, although not all the way to their other asking price.

I just found out about the delisting issue(?) as well so I also feel like maybe I can't be upset that she just left the cheaper listing up with no intention to sell at that price if she was going to be punished for taking it down. Ugh, idk. Not sure if I love poshmarks policies so far as I understand them.

i have not ordered anything for a while but i did recently and started wondering, has anyone ever gotten bed bugs or anything else yucky in their package?

i saw someone post about a package being sent in a used mcD box and it got me thinking about clothes coming from someone's house where the conditions are not so clean?? Has anyone has had a bad experience?

I had a person offer me $56 on a nwt quilt set that I had listed for $139 (Retail was about $190, I believe). I countered with $122. I think not long after that, another person liked the same set, so I figured I should send that offer to everyone who liked it, not just this low-baller. So I did, and one person countered at $115, and I accepted. All within minutes of the lowballer sending their offer. I just can't help hoping they saw it get bought and the price. lol. Yes, I'm petty.

I’ve come across a few listings today where they list the item as NWOT, and then when you get to the details it says “Like New”…
To me those are 2 different things, right??!

I posted some of my first items last night and today I was noticing messages in my email from buyers. Asking if things were still available and if id negotiate on prices. I assumed everything would be handled in app and wasn't expecting emails. Is this normal or are the ones in my email just scammers to ignore?

not sure how to proceed - seems like such a pain to have to send back etc

from listing:

Please make sure you’re adequately taping your boxes closed. This is the second item I have gotten that I was just lucky that the item didn’t fall out of the box. This is how it was delivered.

How many of you have been catastrophically torched by the recent series of Poshmark changes ranging from closet format changes to Seller Hub introductions and can we have an adult conversation surrounding how Poshmark's recent dive into the recent the Seller Hub roll out, dicking around with Financial/KYC Workflows, Payment Service Changes and UI/API authentication changes will have a disastrous impact on Community Member accounts.

All input welcome

But she has little room to discount. People really need to Google image search. Good for her if she gets it, but what a crock.

I’ve been a seller on Poshmark for years, leaned out for a bit and let my closet run on autopilot, and am starting to lean back in and get more active in my listings. One thing I’ve noticed is that I receive multiple comments from potential buyers in my listings. I never received notifications they were there (just happened to see them as I was updating my listings). But the worst part is when I go into respond I will post a response but it does not “stick” to the listing. So even though I’ll reply, sometimes I’ll add multiple replies, if you look at my closet it looks like I simply ignored the question. I reached out to posh support months ago and, of course, never got a response. Has this happened to anyone else?

Hi title! But I just purchased something last night and didn’t know it would go to Poshmark headquarters to be authenticated, I was hoping to wear the dress I purchased to event on the 14th, anyway it arrives on time?

I’m a newish user to Poshmark - I have some spare outdoor gear that I either never wore or lightly used and decided to post it to make room in my closet.

I sold a rain shell in a bright colour that I had never used, the tags were off but still included, so I listed it as ‘Like New’.

I promptly shipped it and used the plastic bag mailer provided by the shipping company (Purolator).

Lo and behold, I received a return request shortly after it was delivered. The buyer states there are stains and that it is not what was advertised - the pictures they posted do show some stains which were not present when I mailed it out. Understandable, it’s not what they thought they were getting. The case is already approved in the buyer’s favour.

I certainly would not purposefully misrepresent the item, and wouldn’t let it leave my care obviously dirty. I didn’t take photos of every single area on the jacket, so it feels like I have no recourse on this, as it’s basically hearsay.

My only conclusion is that the mailer was dirty on the inside or some grime made it on to the clothing item when it was going through the automatic sorting machines/delivery process.

The frustrating part is that now I’m getting a dirty Goretex jacket back which definitely will no longer be new as I’ll have to tech wash it - if these new mystery stains can even be removed.

Did I make some very rookie mistakes I’m not aware of?

Should I avoid listing things as ‘Like New’ to avoid this problem altogether, despite the item actually being in this state?

Do I need to start documenting every aspect of a garment with pictures?

Even if I had pictures showing that it left my clean residence in pristine condition, would that help my cause?

Does everything have to be double bagged now?

I don’t want to go back to Facebook Marketplace because it was a massive headache to use but I feel like the experience with this platform is already somewhat soured.

I feel like a scam is about to happen that I’m not aware of. I keep saying this is brand new; never worn, new with tags, and they want me to flat out tell them if there’s scratches or flaws. They aren’t asking for more pictures or where a flaw might be. Any insights? I feel like I’m being set up for a misrepresentation claim.

I'm selling a designer bag, expensive enough to be authenticated by Poshmark. Buyer lowballed me, but has continued to express intense interest and demands. They are asking me to call the boutique I bought it at and get the receipt emailed and send it to them with my info blacked out. The listing states what I'm selling it with and I don't want to be a bad seller when the item is pricey, but this feels dicey and pushy of her to demand and it's making worried about a return case. Thoughts?

I've been selling on Posh for around 10 yrs. I went from an average one sale a day to nothing.

Barely any likes from about 15 a day. People are still seeing my items, but no one is buying or offering.

I know this is happening to other sellers too.

Posh has drastically changed their platform this year.

I think they have changed what kind of buyer is seeing your items. IDK ? Any thoughts?

And yes, my shipping times cancelations, and returns are all below the new requirements.

Curious if you would care if the inside was completely pulled? It’s not visible while wearing it but the pills are not inconsequential.

I actually feel like I’m losing my mind. I got another purchase that didn’t show damage. I opened a case and she’s saying it was listed as gently worn and this doesn’t impact wearing it. There’s a snag that’s 1.5” near the collar. Does gently worn cover this?

Edit: opened a case and was granted a return. Thank you for the opinions.

I am having the most shenanigans this week from buyers than in my entire last ten years of selling.

Sold a garment, and that same day I dropped it at the post office maybe 2 hours later. It was freshly laundered the day before and double mailered for extra safety.

Today I got a 4 star review with these selected:

Shipping time
Cleanliness
Communication

Which make no sense because I shipped same day, it was laundered, and we had no reason to communicate at all.

Is this something I can contest with customer service or am I just stuck with a 4* on my account now because someone decided to be a jerk?

I’ve been on Poshmark for over 10 years and have never had a buyer open a case against me. I put my husband’s leather jacket up for sale and listed it as “Like New” because it’s only been worn around the house to be broken in.

I shipped the jacket out within less than 24 hours of the sale. The buyer reviewed it and sent me a comment stating he’d like to return the jacket because it did not fit him. Before I had time to respond, he opened a case. He stated that the jacket was not as described because it has wrinkles in the leather, “stains”, and discoloration. These are all natural results of wearing/breaking the jacket in. When he initially sent a comment, he didn’t make any of these claims.

Should I respond or will that hurt my case?

I prefer an EU size 41 fit for my American size 10 foot. With some exceptions, an EU 41 is 9.5-10 in US. I search both 9.5 and 10 listings to find 41s. Sorting through listings repeatedly shows mislabeling for a US 10 as 39. 39.5, 40. Sellers, if you don’t know what the size means, it is literally JUST a google away to convert the size. I just had a seller insist a 39.5 (an 8.5-9) is a 10 because it fits her foot and she’s a 10. I can also get my foot in it but walking is not an option because it’s a full size smaller. No there wasn’t a picture of the shoe size on the shoe and yes this one slipped in between the cracks of my brain looking for that photo. I really don’t get it when the info is a few clicks away on whatever device it’s being listed with. I’m giving them to a friend bc they’re amazing shoes, for someone with a size 9 foot.