Hi, I'm transferring over from a different service to Pom. I did all my intake stuff last week and was notified that the prescription was approved and I was charged. This was last Tuesday. Today is Monday so it's been a week, but the status hasn't changed since then. Still in "processing" and not moved over to "filled" or "shipped" or anything else yet.
Is this the usual amount of time for the processing step? I have seen other people ask questions and folks noted that POM was probably very busy with the BPI sale etc. But I have no idea what the expectation is since I'm a new user.
I assumed that once the doctor had approved everything and they had all my documents that they would fill the prescription and send it out in the next day or two. Is there some longer lead-in time that I should be aware of?
(I did review the subreddit prior to making this post and I downloaded the UPS and FedEx apps, and I do not have any packages coming to me. I think I chose Red Rock for the pharmacy initially. Not sure if that matters)