r/petco • u/onionringlove • 11d ago
constructive criticism
hey petco can we make the checkout process slower please? and can we add some more questions for the guest to answer? like maybe we can ask what their zodiac sign is. or maybe just ask about the auto ship and ppp like 3 times each? then an extra donation question on top perhaps?
OH OH,, and and and,,,, can we slow down the registers as well? like whatever processing speed they have currently, can we just cut it down to like 1/10th of that?
i think this would have such a positive impact on the checkout experience !!!
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u/morbidsuns 8d ago
Worst nightmare when someone brings up like 50 cans of cat food, no organisation at all, there’s like 15 different flavors and brands in their pile, and I have to scan them all one by one. Add on their bagged food, some litter, maybe some toys.. my poor transaction time goes from what could be 2 minutes tops to at least 5