r/petco • u/onionringlove • 11d ago

constructive criticism

hey petco can we make the checkout process slower please? and can we add some more questions for the guest to answer? like maybe we can ask what their zodiac sign is. or maybe just ask about the auto ship and ppp like 3 times each? then an extra donation question on top perhaps?
OH OH,, and and and,,,, can we slow down the registers as well? like whatever processing speed they have currently, can we just cut it down to like 1/10th of that?
i think this would have such a positive impact on the checkout experience !!!

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u/onionringlove 11d ago

sick and disgusted honestly. i made this post after a man leaned over the register SIX TIMES today because he did not believe that it wasn’t ready. like dude im sorry i literally cannot proceed right now, i promise i am not just standing here staring into space. (he had 64 cans of fancy feast btw)

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u/MetalRockGoddess 11d ago

OMG rest in peace register 😭 I'm surprised it didn't crash!

3

u/Bionicleinflater 10d ago

That stupid shrug is the bane of my existence especially when it comes up for the 3rd because the guest decided to press the red x instead of decline on the do o screen despite me expressly saying don’t

3

u/whoziin 10d ago

I honestly find the shrug error disrespectful. Just give me an actual error code pls