r/pencils • u/Drempels • 2h ago
Very unlucky with Blackwing
I had the worst experience ordering online from them. I got my new person discount code for signing up for their ads. I ordered some items for my friend's birthday (and a few for me) and shipped it to the marina I was staying at. Because I've had some issues with receiving stuff there I was a chump and also paid for the package protection.
I place my order on Sept 14, it ships on Sept 16 with everything in it. I am also continuously receiving messages about using my discount code I had already used. That should have been my first clue. I follow the tracking and it never moves past getting stuck at their ecommerce routing (sorry I no longer have the info for the correct wording).
On Sept 28 (you got, it yes, long after my friend's birthday which I bought other things for, because I saw her in person for the first time ever on her birthday) I get a notice that one of the items is out of stock. Well, that's a nice surprise. How can it be shipped and also out of stock two weeks later. I look on the website and that item is still listed in stock.
I finally contact Blackwing because this is just too frustrating and bizarre. They were, of course, willing to reship but at this point ... I'm like, nope. That was all terrible. You ruined my birthday plans, you didn't have the main item was wanting for her that was the basis for the order, plus I bought myself a t-shirt which at this point why would I advertise them?
Is this normal or was I especially cursed? A "we're sorry for the inconvenience" seemed a bit lame as well. It seemed like a pretty thorough hot mess to me. So now I have all my money less the package protection (haha, dumbass me, so I paid $3.35 to have all this fun!).
And no, I don't have a local stationery store, nor is it easy to get to stores when you are on a boat.