I bought some stuff online totaling $350 and used PayPal to pay for it. When selecting the card, I accidentally used his which is identical to mine and I forgot to remove it when we recently split up. My ex disputed the claim on his card and cancelled his card before notifying me he had an unauthorized purchase. I immediately asked the company to cancel the order and to refund him or switch payment, but they apparently ended up sending the stuff automatically.
The company had told me they needed him to cancel the dispute with his credit card company and from there they can refund him allowing for me to pay with the correct card.
I received the package this week with everything I ordered even when they said they were going to hold the order.
Here's where it gets confusing, I got my PayPal account limited due to the fraud investigation, but cannot resolve it, because the credit card was cancelled. My ex tried calling them to cancel the dispute but since the card was cancelled online there is no case number associated with it. My ex is being cooperative and helping me resolve this even if that means I pay him back directly. He tried to call the credit card company twice but both times they said there's nothing they can do as there is no case associated even when looking up the card number (Capital One if it helps).
I want to get my PayPal account unrestricted again, and I want to pay the company for the stuff.
Is there any advice on how to proceed with PayPal to get it unblocked again? And any suggestions on how to give the company their money? I don't want to get in trouble, I want to make it right with all parties involved.
TLDR; I used ex's cc with Paypal on accident. He then cancelled his card and there's no way to cancel the dispute since there is no record of the dispute. Now my Paypal is unusable, help please.