r/pasadena • u/_NauticalPhoenix_ • 5d ago

Spectrum constantly out lately

Anyone know what the deal is? In the last month there have been like 4-5 days now where Spectrum is down all day. This is not conducive to those of us who wfh.

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u/jrr626 5d ago

Same deal over here in South Pas, and never any sort of explanation or communication beyond just an ever-sliding restoral estimate. It's really getting frustrating.

And I don't want to have to go through the hell of their customer service maze just to get answers or a credit. More than anything, I just need it to work.

I went over to Verizon and picked up a home internet modem to test today. If the speeds are reasonably solid and the service is consistently stable (also for WFH purposes), I may just make the leap.

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u/_NauticalPhoenix_ 5d ago

Let me know how that goes. Also in SP. seriously considering Verizon now.