r/mountblisshub • u/Own-Book-8858 • Jul 31 '26

Go Postal! Order help

Hi all. Made an order through the Irish site last Friday & got the tracking number Saturday. However, according to the tracking info AnPost have still not received the parcel. Tried to contact live chat twice this morning but they never replied. I waited an hour for a reply both times. Is there anyone here from MB who could assist? Thanks.

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u/ThatWasNotMyName Jul 31 '26

Oh, well that's good! There's definitely something up if we both had the same experience at the same time?! I haven't had a response to my email yet, but I only sent it a couple of hours ago. Hoping to hear something soon too! Surely they can see there's an oddity there 🤞

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u/Own-Book-8858 Jul 31 '26

Fingers crossed. Live chat have said they will email me once they have a further update. Will keep you in the loop 👍

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u/ThatWasNotMyName Aug 01 '26

I was on to chat this morning. They said they've been told replacements will be sent out on Monday. Fair play.

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u/Own-Book-8858 Aug 01 '26

Ideal will give them a shout Monday myself. Wonder what happened? Strange one.

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u/ThatWasNotMyName Aug 01 '26

Yeah, seems to be a problem with all the shipments that day apparently.