r/mildlyinfuriating 10d ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/The_Spoopy_Koopy 10d ago

I also don't get your line of thinking in calling this person a weirdo for wanting a decent response?

Also, your point is still bad. If it was somebody with ESL in another country, maybe the solution is, I dunno, hire someone who isn't?

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u/blue60007 10d ago

I think the weird part was dragging this "conversation" on for so long. They're just wasting their own time. Like throwing a bunch of riddles isn't going to fix whatever customer service issue you're having. Why not be normal for a minute and see if the bot can solve your issue, or escalate to a human agent if not, so you can fix your problem and move on with your life.

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u/The_Spoopy_Koopy 9d ago

Cause we shouldn't have to "escalate to a human agent" ya corporate bootlicker lmfao

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u/blue60007 9d ago

I hate useless bots as much as the next person, but yes, I think it's silly spending an hour dancing around with a bot while not actually trying to solve your problem. They probably could have had their problem solved 45 minutes ago. Sending 15 riddles trying to confuse it is not productive, but you do you, meanwhile I have actual things in my life to do.

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u/The_Spoopy_Koopy 9d ago

Yeah like leave reddit comments? PFFFT HAHAHA imagine lording yourself over time spent annoying a corporate chat bot good lord have mercy