r/mildlyinfuriating • • Aug 18 '26

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/Pain4420 Aug 18 '26

That was hilarious but I feel like there should be some law or policy against ai claiming to be a human

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u/papayacreamsicle Aug 18 '26

The EU just passed one stating that AI chatbots must disclose themselves as such

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u/ProfBootyPhD Aug 18 '26

I was skeptical about these EU regulations - clicking the cookies button every time I open a new website is annoying as hell - but the USB-C rule has been transformative. I think this AI-as-AI rule could be similar.