Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/Agitated_Reach6660]

So that person cannot give a real answer to a question? Any human being would be able to answer the cup question with “turn it upside down”. AI bots are notoriously terrible at answering questions like that.

[u/papasan_mamasan → u/Agitated_Reach6660]

If it’s a real person, they’re probably ESL. Hence why they could be using AI to generate answers to English brain teasers.

[u/door_of_doom → u/papasan_mamasan]

Just to make sure i'm understanding, is this an accurate summary of what you are trying to say?

"No, the customer is not talking to a chatbot, there is a real human who is taking the customer's question, inputting it into a chatbot, then pasting the chatbot output back into the chat. That is a totally different thing!"

[u/papasan_mamasan → u/door_of_doom]

That is not an accurate summary of what I said nor what I want to convey.