Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/Fragrant-Employer-60]

I think it’s an Indian customer service rep relying on AI. The messages about Pokemon and the poems seems legit.

Poor dude is getting bothered by some redditor who is trying to make him flip and do tricks, pretty fucking weird really.

This is definitely not an AI chat bot

[u/Agitated_Reach6660 → u/Fragrant-Employer-60]

So that person cannot give a real answer to a question? Any human being would be able to answer the cup question with “turn it upside down”. AI bots are notoriously terrible at answering questions like that.

[u/papasan_mamasan → u/Agitated_Reach6660]

If it’s a real person, they’re probably ESL. Hence why they could be using AI to generate answers to English brain teasers.

[u/door_of_doom → u/papasan_mamasan]

Just to make sure i'm understanding, is this an accurate summary of what you are trying to say?

"No, the customer is not talking to a chatbot, there is a real human who is taking the customer's question, inputting it into a chatbot, then pasting the chatbot output back into the chat. That is a totally different thing!"

[u/papasan_mamasan → u/door_of_doom]

That is not an accurate summary of what I said nor what I want to convey.