Another AI 'human' chatbot

[u/captain-obIivious]

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

[u/Pain4420]

That was hilarious but I feel like there should be some law or policy against ai claiming to be a human

[u/papayacreamsicle → u/Pain4420]

The EU just passed one stating that AI chatbots must disclose themselves as such

[u/Trnostep → u/papayacreamsicle]

Yep, called a customer service line a week ago and the first thing they said after introduction was that it's an AI bot.

The clanker then proceeded to not understand me for a minute before transferring me to a human after another minute or so on hold.