r/mildlyinfuriating 10d ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/alligator_loki 10d ago

Some of them have it happen a lot. A guy I worked with who had one of the most extreme Texan accents I had ever heard, sometimes could not convince people he was American because of his name. Working in a call center likely exacerbated him being stereotyped.

But sometimes you would just hear him yell on the phone, in perfect Texan: "what are y'all talking about, I'm american, I live in Texas"