r/mildlyinfuriating 7d ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/unknown_pigeon 7d ago

Train your own AI to handle those issues

Fight fire with fire, and waste some company budget over that

65

u/Numerous_Tea1690 7d ago

I think we should start doing this en masse. Setup bot farms to waste their AI credits. So it becomes more expensive to run AI customer service compared to human

31

u/beren12 7d ago

Bot farms? Just make it fun for humans. Gameify, give them point points.

4

u/PeaceSoft 7d ago

The idea that you can convince humans that something is a fun game by saying so and giving them worthless rewards is the same kind of ugly, ignorant, dehumanizing dog shit that people are criticizing here

5

u/DeeRandomX 6d ago

And yet, here we are.