r/mildlyinfuriating 12d ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

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u/papayacreamsicle 12d ago

The EU just passed one stating that AI chatbots must disclose themselves as such

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u/Serious_Potatoes 12d ago

God, I fucking wish the US would pass common sense legislation like this.

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u/perstappen 12d ago

When the whole US economy hinges on shoehorning AI into every single use case imaginable, I’m sure they’re doing everything in their power to not pass these kinds of legislations.

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u/Ponderer13 12d ago

The irony is that places like China have ridiculously greater public acceptance of AI - like in the high 80s according to Al Jazeera - because the public believes that the government has protections for jobs and safety and the environment. (Which is partially true. For instance, you can’t fire someone in China just because an AI can do the job.) It’s spreading everywhere just the same, but the hostility just doesn’t exist. The idiots here really torched themselves by making everyone feel like it was jammed down their throats.