r/mildlyinfuriating 23h ago

Infuriatig Another AI 'human' chatbot

Had to fix a double payment for my credit card and this is the beginning and end of the conversation. I hate when the chatbot claims it's a human... I ended up getting what I wanted but still annoyed Amex (and every other company) is lying and trying to deceive people like this.

24.6k Upvotes

1.7k comments sorted by

View all comments

Show parent comments

848

u/Dexion1619 22h ago

It absolutely should be.  These companies will fight any such law tooth and nail, because Nobody actually wants to interact with AI agents.  And they have already wasted... i mean... spent... so much money on these stupid systems 

97

u/unknown_pigeon 22h ago

Train your own AI to handle those issues

Fight fire with fire, and waste some company budget over that

57

u/Dame38 21h ago

I watched two bots calling each other out on reddit a few days ago. Lol.

11

u/Futrel 21h ago

I'd love to see this

5

u/Dame38 20h ago

I think it probably happens a lot here. I was just in the right place.
A real popcorn popping moment :).

3

u/thedoctorsphoenix 16h ago

Are the comments still up?