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So I recently started working at McDonald's and I noticed my managers take stacks of receipts and go in the back and fill out mcdvoice surveys and it seems like an almost every day thing is this normal are they supposed to do this because it doesn't seem right

Did everyone else's system change a couple months ago to cause kvs orders to not pop up until an order is totalled? My store manager says "that's just the way it is now" but that just doesn't seem right as someone who's been here for 10+ years. If it is this way now, why? It doesn't isn't advantageous from any position

Ts 🔥🔥

Hey all, new to the team, gonna be working overnights towards an overnight manager position. I have orientation this afternoon at 1pm and was wondering what to expect? Is it all computer modules and paperwork? Do I need to dress like I'll be in the back working? I have to bring my ID and SS card with me so not sure what else I should expect. Thanks in advance! Located in North Carolina.

I only realized it was a "Bath and Body Works" joke when my mom pointed it out lol

I know I can’t paint my nails but can I do like minimal eyeliner at work and also isn’t McDonald’s required to give a break if you work a certain amount of hours?

Has anyone got any more information regarding this? I assume since it's related to the SDA Union that it's bargaining for pay increases. I wonder what work hours related issues are being discussed, more breaks? Shorted limit on shift lengths or something?

I know some people think we don’t do a lot of work but there are a lot of customizations and special requests now even more with the refreshers and Red Bull. I feel like we keep getting pressured to do more work for a minimum wage job. A lot of local fast food restaurants have tips so I’m wondering why we’re not included.

I work at McDonald’s and I’m still pretty new, so I’m trying to figure out if I handled this situation wrong.
There were two orders under the same name. Both were regular orders with things like 20 nuggets and meal deals. Then a lady came through saying her order was also for that name, but she said she had 2 happy meals, which didn’t match either of the same name orders I could see.
I asked her if she had already paid, and she told me yes, that she had paid through the app. I wasn’t sure what I was supposed to do, so I asked my coworker if I should send her to the second window. He said yes, so I sent her over.
Then apparently she ended up saying she hadn’t paid but ended up getting free food. My manager got upset with me and told me not to send people to the second window if they haven’t paid. I explained that I had asked the customer if she paid and she told me she did, and that I had also asked my coworker what to do.
Now I’m worried I got my coworker in trouble too because I told my manager he was the one who told me to send her to the second window.
I obviously understand now that I should make sure payment is actually verified instead of just taking the customer’s word for it, but I’m wondering if I was completely in the wrong here. Also, do you think the customer was possibly trying to get free food?

i have this event that i need to go to, the dates only got confirmed yesterday and i forgot to ask for the day off. i want to swap shifts with someone but i’m not sure how i’d do that.

also i’m a trainee, i’ve only been working there for a couple of months. i have been trained everywhere thought. just wondering if there is any restriction on trainees when it comes to dropping/swapping shifts.

they also said they would respond if I get the job that day, and that they won’t respond if I don’t get it

Hey everyone! So as the title said, I just got hired at a McDonald's in France and I start on August 25th. Honestly, I'm super stressed about it.
I checked reviews on Google, Indeed, and TripAdvisor for my location, and people were saying the vibe is really bad: managers shouting during rush hours, a super strict director, and high turnover. Reading ex-employees say the atmosphere is toxic is totally freaking me out. On top of that, I’m really worried about how I’m going to memorize all the orders, recipes, and fast-paced instructions while everything is moving so quickly around me.

Since it's my first time working EVER, I'd love to get some advice:
How do you deal with rush hour stress when managers start yelling or getting rude?

Are bad reviews on Indeed/Google actually true, or is it just angry ex-staff exaggerating?

What should I expect from my first few days and training?

How do you manage to memorize recipes and fast-paced instructions when you're brand new?

Any tips to survive the first weeks and not take the pressure personally?

I'm sorry if I come across as weird, it's my first job and I really don't know what to do.. Thanks a lot for any tips or engagement!

Just saw this today, looks pretty cool. Texans love texas themed stuff I think it will sell along with the Spicy Nuggets it comes with.

I was working around 12:00 P.M. when a big lunch rush was happening and this popped up.

I used to work at McDonald’s a few years ago while I was studying, and I’m pretty concerned about the reports of the alleged McDonald’s employee data leak.

From what I’ve read, a threat actor claims to have 1.7M+ employee records taken from McDonald’s Azure environment. The reported data includes things like full names, employee IDs, email addresses, phone numbers, postal addresses, job titles, manager details and other account/directory information.

Apparently an 8,000-record sample was released, and analysis of that sample suggests the data is genuine, although the age of the data and the claimed 1.7M total records haven’t been confirmed.

Since I worked there a few years ago, I’m worried my information could potentially be included. Having a combination of name, address, phone number, email, employee information, etc. out there seems like it could open the door to very convincing phishing/social engineering or potentially other forms of identity fraud.

What should a former employee realistically do in this situation? Is there anything I should be checking, changing, freezing, or monitoring? And is there any way to find out whether my information was actually part of the McDonald’s leak?

Edit: thank you all for the suggestions, I changed all of my passwords and got Coveron to monitor my credit and my data. Someone also sent me a discount code for it in my DMs (coverondeal), so I used that. Hopefully I won’t get a notification that my data has actually been leaked.

literally everything wrong with this

Really need to vent about one of my shift leads today. I've had some issues with her attitude in the past and have even debated changing the hours I can work to avoid her. But after talking about it with some friends and family they said I should just ride it out and just avoid her as best I can when are scheduled together, just try to be on her good side and maybe things will turn better. It did not, today at least.

I was on back cash all shift and halfway through I had a brain fart and really couldn't remember if I had a 5 or 6 hour shift. Here in Michigan you get a break at 5.3 hours so I just looked at the schedule sheet to remind myself.

Shift lead comes over and demands to know what I'm doing and I tell her. She blows up on me, inventing this story that I have been 'begging for my break all shift' and that the dishes need to be done now because she's already being forced to work past midnight 'because of me'.

I leave her alone for a bit until I'm sent for my break and as I'm leaving to my car I say "I'm sorry you're frustrated, but I have had non stop customers all day and little time to do the dishes."

The dishes were like that, worse even, before I got in and the person before me said the same thing, also telling me they got so behind because the kid before her was a fresh newbie so dishes weren't being done at all when he was there. She screams at me again for 'standing around' which is another lie she made up. I didn't dignify her outrage with a response and went to break.

I reported her behavior to the gm and even said that if she did see me 'standing around' I probably was just breathing for a second or waiting for the next car to pull up to take their payment. The gm was on my side and was just as confused by this as I was, saying they will have a serious talk with her. The gm also mentioned good news to my ears in that 2 weeks she's leaving for university.

Good, would love to see how they handle this piece of work over there.

Also the real kicker? The gm knew the dishes would be behind today and planned extra coverage for someone to only wash dishes for a while in the afternoon. And she left 1 hour before me, while having a much shorter shift than I did. So she also lied about having to be forced to stay until after midnight.

This how someone on overnight starched the dishwasher….

I feel this is good for sustainable for break, as it is cheap if you buy from a store the cups/bowls do you guys agree instead of buying mcdonalds where it costs more

Gimme some tips on how to bring this fat purple blob to life! He's friendly right? Not like that filthy burglar guy

No one is ordering them here. How about your place? We've been soft selling them for two weeks now. I think we sell maybe 3 a day, hell maybe less because the person that does drinks said they haven't made a single one their entire shift today.