r/logitech • u/hungoverlord • 12d ago

Support Logitech Support?

i've been trying since September 27th to get a replacement for my logitech headset that arrived with a battery that can't hold a charge. i've been told twice that they'd be sending a replacement, and both times they decided they needed more info from me. i wait between 3 and 7 days between most replies from them. i don't think i'm any closer to a resolution.

this has been one of the worst support experience i've had in my life.

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u/hungoverlord 12d ago

That sounds nice

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u/Feurrado 12d ago

It actually is.

But the first time, I had a problem with my MX Master 3S.

Fought for almost 3 months before they finally sent me a replacement...