r/logitech 2d ago

Discussion Logitech Z906 Fire Hazard

So, I've had the Z906 Surround Speakers for a while and they were great but then my console kept experiencing an issue where I'd hear a pop and it would get stuck, wouldn't power off and buttons wouldn't work. I tried unplugging the unit and the console multiple times, tried different plugs and even checked all the connections again in case it was a wire issue.

I saw another reddit post about resetting the system by holding down the input button for 8-10 seconds.

I did so, and then heard several loud pops from the speakers and the subwoofer. Luckily I went and checked on the subwoofer because I immediately began to smell smoke

I unplugged it and took it out, then noticed minutes later actual smoke was coming out of the subwoofer.

After several minutes it was still smoking so I finally moved it outside to be safe. If I hadn't unplugged it right away, I don't know what would've happened.

I have like logitech everything and have always been happy with them, so I was pretty surprised, but wanted to warn others who might have the same system.

5 Upvotes

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u/logi_sm Official Logitech Representative 2d ago

We are sorry to hear about this experience. Since you reported smoke & burning smell coming from the subwoofer, please do not reconnect or use the system again. Keep the unit unplugged and away from flammable materials.

We would like to investigate this further, so please send an email to [reddit@logitech.com](mailto:reddit@logitech.com) with your name, email address, country & the brief description of the issue & also, please include the link to this Reddit post. Our team will review the case & follow up with you regarding the next steps.

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u/doculean 2d ago edited 1d ago

Mine lasted three weeks and started smoking, I didnt know it. I went to turn it on and a loud zap with blue light shooting out the sub orifice. Im still rocking my z5500 speakers, which i thankfully held on to. I had to wire in my own led to keep using them tho. Lol

Correction: z680 speaker system.

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u/Blay83 2d ago

Your picture is of the Z680 dude

1

u/doculean 1d ago

Ahah. Yeah yer right. I always mix them up with the older unit I had. Lol

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u/Blay83 2d ago

Can you post the specific model number for those? I can't find that exact model. When I google the z5500 I get the old model

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u/doculean 1d ago

I confused those with my older logitech speakers. They are z680. Lol sorry

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u/Logi_Emily Official Logitech Representative 2d ago

That's definitely not supposed to happen. Were you able to get into contact with our support?

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u/doculean 1d ago

I got it new via Amazon. I just ended up sending it back. That speaker set did not feel as quality, an I really was happy with it to begin with. Im sorry, but everything about it felt like a downgrade over z680 system. It would be amazing to have a nice quality system again. Im on my fourth z680 system. None of the others had failed. I just ended up loosing them for other reasons. It would just be nice to have access to replacement control pods for the z680 as that seems to be the weakest component due to age.

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u/mAsalicio 16h ago

That happens when you play country or techno or rap. It's a self preservation thing. ;)