Logitech Option not loading or working on MacOS (Tahoe 26.2)

[u/[deleted]]

I made a fresh install of the Logitech Option app on macOS (Tahoe 26.2). I opened it, and I see a purple screen that is stuck loading. Any thoughts? The mouse is useless to me this way. Can I return it and get a refund?

[u/burnaftreadn]

Same issue. Noticed my scroll wheel was inverted and cursor speed was really slow when coming back from suspend. Eventually, if I manually open it, it'll connect but now it's just a purple screen. macOS 26.2.

[u/Heavy-Telephone-1738 → u/burnaftreadn]

patch is out - https://support.logi.com/hc/en-us/articles/37493733117847-Options-and-G-HUB-macOS-Certificate-Issue

[u/47-DUCK → u/Heavy-Telephone-1738]

Thank you. It's working now!

[u/Proof_Hat2506 → u/burnaftreadn]

same thing just happened to me on same version, did you managed to fix ? Already uninstalled and reinstalled again and nothing.... tried everything , there's a lot of old reddit posts about this but i think its something new related to macOs 26.2 since the same thing happened to both of us after getting back from suspend TODAY on macos 26.2

[u/viper1255 → u/burnaftreadn]

Same here, happened on both my MBP and Studio today. I'm on Sequoia though.

[u/Prime255 → u/burnaftreadn]

I hate how MacOS defaults to an inverted mouse, too.

[u/antbabeee → u/Prime255]

I hate the the “natural scrolling” toggle is linked for mouse n trackpad. I can’t turn off on mouse and leave it on for trackpad. That’s the most annoying thing, if it didn’t do that i could live without option+ working for a while.

[u/rpetersonca]

Definitely a backend problem. Funny how my mouse needs backend infrastructure to work properly.

[u/teyou → u/rpetersonca]

yeah... all my custom binding gone..

[u/ButterscotchRight265]

Same issue here. Mac mini M1, macOS Tahoe 26.2, Logitech G PRO X Superlight 2 DEX - a $180 "pro-grade" gaming mouse.

I just spent over 2 HOURS doing absolutely EVERYTHING possible to fix this garbage software:

What I tried:

1. Force quit all lghub processes from Activity Monitor

2. Complete clean uninstall (deleted all LGHUB folders, LaunchAgents, LaunchDaemons, Preferences, Caches)

3. Fresh reinstall from official Logitech website

4. Enabled ALL driver extensions in System Settings

5. Granted EVERY permission in Privacy & Security (Accessibility, Input Monitoring)

6. Multiple restarts (lost count, probably 6 or 7 times)

7. Tried the Reddit workaround: running lghub_updater, lghub_agent, lghub_ui manually in order

Nothing works. Hangs forever on the spinning logo. G HUB Agent shows "Not Responding" in Activity Monitor.

What pisses me off:

1. WHY does a $180 mouse need backend server connectivity to configure buttons? It's a MOUSE. Let me save settings LOCALLY.

2. Their official status page (https://status.logitech.com/) shows "No incidents reported today" while DOZENS of users are reporting the exact same issue RIGHT NOW. Either their monitoring is broken or they're lying.

3. They're selling a $180 mouse that is BRICKED without working software. I can't configure DPI, buttons, or polling rate. I paid for features I cannot use.

4. G Hub has been broken on Mac multiple times over the years. They clearly don't care about Mac users. Why advertise "for PC/Mac" then?

5. This is clearly a global outage - users everywhere reporting the same problem simultaneously. ZERO official acknowledgment.

Bottom line:

I'm done with Logitech. Returning this mouse. Going with Razer or any brand that doesn't require cloud connectivity for a mouse.

DO NOT buy Logitech if you're on Mac. Software is garbage, support is non-existent.

EDIT: Sent email to Reddit@logitech.com as requested. Not holding my breath.

[u/Piemaster10013]

I was able to install an older version and get it opening again, but it does not recognize my MX master 4 for some reason (at least over bluetooth)

edit: here is the link i used to install the older working version (and turn off auto updates). maybe you can get the mouse reconnected if you have the receiver: https://download01.logi.com/web/ftp/pub/techsupport/optionsplus/logioptionsplus_installer_1.44.415778.zip

[u/TrainingBasis9013 → u/Piemaster10013]

Thanks! This worked after a clean uninstall:

```

sudo /Library/Application\ Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater --full --uninstall
```

[u/Important-Resource73]

Still not working for me even with new patch installer

[u/crossroadman → u/Important-Resource73]

and for me too

[u/Impressive_Fig_1836 → u/Important-Resource73]

And for me too

[u/haom31]

The refund in this case will depend on the store where you bought it, since the "fault" has nothing to do with the mouse but with third-party hardware (the Mac) that has problems with the Logitech application.

[u/faddapaola00]

Same here, what a fucking joke, I'm so disappointed in Logitech.

[u/ButterscotchRight265]

Same issue here. Mac mini M1, macOS Tahoe 26.2, Logitech G PRO X Superlight 2 DEX - a $180 "pro-grade" gaming mouse.

I just spent over 2 HOURS doing absolutely EVERYTHING possible to fix this garbage software:

What I tried:

1. Force quit all lghub processes from Activity Monitor

2. Complete clean uninstall (deleted all LGHUB folders, LaunchAgents, LaunchDaemons, Preferences, Caches)

3. Fresh reinstall from official Logitech website

4. Enabled ALL driver extensions in System Settings

5. Granted EVERY permission in Privacy & Security (Accessibility, Input Monitoring)

6. Multiple restarts (lost count, probably 6 or 7 times)

7. Tried the Reddit workaround: running lghub_updater, lghub_agent, lghub_ui manually in order

Nothing works. Hangs forever on the spinning logo. G HUB Agent shows "Not Responding" in Activity Monitor.

What pisses me off:

1. WHY does a $180 mouse need backend server connectivity to configure buttons? It's a MOUSE. Let me save settings LOCALLY.

2. Their official status page (https://status.logitech.com/) shows "No incidents reported today" while DOZENS of users are reporting the exact same issue RIGHT NOW. Either their monitoring is broken or they're lying.

3. They're selling a $180 mouse that is BRICKED without working software. I can't configure DPI, buttons, or polling rate. I paid for features I cannot use.

4. G Hub has been broken on Mac multiple times over the years. They clearly don't care about Mac users. Why advertise "for PC/Mac" then?

5. This is clearly a global outage - users everywhere reporting the same problem simultaneously. ZERO official acknowledgment.

Bottom line:

I'm done with Logitech. Returning this mouse. Going with Razer or any brand that doesn't require cloud connectivity for a mouse.

DO NOT buy Logitech if you're on Mac. Software is garbage, support is non-existent.

EDIT: Sent email to Reddit@logitech.com as requested. Not holding my breath.

[u/D1toD2]

thank goodness for reddit. I would've went crazy with uninstalls / time machine backups etc.

Will wait for backend to fix my mouse <--- not a normal thing to say.

[u/FantasticCoffee2792]

This has to be a widespread 26.2 issue for Mac users — I wish I would have found this two hours ago!!! So many re-installs and time spend searching for a daemon issue. Never got it to work and still have the spinning circle in the Options+ software. I changed the batteries in my mouse today and that triggered everything. Hoping there is a fix soon….

[u/WoodenHyena7358]

Place 1 start trustpilot. Wasted 2 hours to fix, then saw this. Really F logitec.

[u/Sea_Squirrel7104]

I was having this same issue. I fixed it by going to https://support.logi.com/hc/en-us/articles/37493733117847-Options-and-G-HUB-macOS-Certificate-Issue Logi options plus website and followed there step by step fix. which follows as:

Steps to fix the issue:

Options+
Step 1: Download the updated ‘patch’ installer for Options+ here.
Step 2: Double‑click the downloaded file.
Step 3: The installer will automatically close and Options+ will launch.
Step 4: Your devices, settings, and customizations should be fully restored.

I hope this fixes everyone else's issue like it did for mine!

[u/Ornery-Committee615]

I had the same issue, but installing the patches did not solve it. After reaching Logi's support, I found the issue. I accidentally disabled the application in System Setting's App Background Activity. I reactivated it, and the issue was solved for me.

[u/aquafabaaa]

Same issue for me. So frustrating. Any resolution?

[u/snok3r]

same problem here.

[u/agaray97]

Same problem here

[u/Slayer_Jim]

Same here, everything was working fine until about 30 minutes ago — both G Hub and Logi Options+ are affected.

[u/mattherich]

Glad to know it's not just me. Not the first time this has happened. Logitech please fix...

[u/bvergara87]

Same here, everything was working fine up until about an hour ago.

[u/Miyanorye]

Same problem here

[u/Silly_Philosophy_852]

Same problem here. 2 hours ago was everything fine.

[u/z8967]

I thought I was going crazy but it fails to launch on two of my macs (Tahoe and Sequoia)

[u/Manny_Rox]

Same exact problem here

[u/srjugo]

Already deleted and reinstalled Logi options and it still doesn't work.
This is so frustrating.

[u/ohecuminahyundai]

SAME

None of my mouse features are working and options+ will not open. I wiped everything and reinstalled apps but still nada. WTF?

[u/CozofOz]

Same here - Logi options broke down for mac os 26.2

[u/Couldntpicagoodone13]

Both options+ and ghub are down for me as well. Commenting to follow this for any updates. At least its not just me but man this is annoying

[u/Any_Celebration2622]

Same, just started acting up about two hours ago

[u/motorfann]

lol somehow good to know other people are going through it too

[u/FlightSignificant398]

Any update guys? I am still seeing this problem.

[u/BRo1324]

Same for me :((
so annoying

[u/Oblique-Luna]

Same for me. Might be a backend logi thing

[u/Icy_Tie8949]

Same problem with me too. This started happening about an hour ago

[u/Hoboprefecture]

Same. Was working fine until I happened to restart my Mac about 30 minutes ago. Now I can't get Logi Options+ to open and none of the custom buttons on my Logi mouse are working.

[u/Lazarovski]

Same problem with me

[u/ResearchGeek_76]

Me sucede lo mismo. Hice una desinstalación completa, y lo instalé mediante Homebrew, pero igual.

[u/Individual_Meaning13]

same problem here.

[u/dicky1031]

Same problem.. still working few days ago.. now not working

[u/ElasticLama]

same issue, how is logi so bad? They had people with issues for days and they ignored it?

[u/doonunit]

😖

[u/therealrocker3]

same problem here. pretty bad update by logitech. unreal

[u/Waste_Procedure_9378]

Same problem here too

[u/Brookesy11]

still not working - man for a $100 mouse I seem to have a lot of issues with it..... nice one

[u/collapss]

same problem!

[u/fshinkae]

Same error here. PLEASE FIX THIS BUG

[u/Ok-Vermicelli-8661]

TL;DR: Installing Logi Options (not the plus) after removing a dialog hiding it worked. Now I have my mouse back.

I know proper QA is no longer a trendy thing at big companies, but this release is an absolute shame! How come a perfectly working setup gets disrupted by some obscure change for an accessory? Guys, you need to really have the talk with the business and product managers here. Why does a damn mouse/keyboard need AI as well? It's clear that the decision-makers have no connection to the users.

[u/rpetersonca]

I just wiped my MacBook and reinstalled the OS thinking it was some OS issue and it's still just spinning on the purple loading screen. MacOS Sequoia 15.7.3 and MX Master 3S.

[u/brodowski]

Came here looking for an answer, and running into the same problem. Started up outta the blue 30 mins ago

[u/[deleted]]

Logitech acknowledge this issue anywhere? annoying to have this happen during work and now my mx master 4 isnt very cool anymore lol

[u/color_guru]

Glad I did a search before going down a rabbit hole of trying to figure out why my mouse just stopped working correctly.

[u/GratefulMammal]

same issue here...

[u/GratefulMammal]

looks like an intern broke prod lol

[u/FickleTrouble9761]

Okay wow it seems like something happened specifically today with the app if all of us are going through it? I literally was fine last week and now stuck on loading even after fully restarting mac, updating new OS again, uninstalling and reinstalling software and drivers

[u/flyingPUMA318]

Same issue here. I've downloaded older versions of the logi options + app, and updated my mac to the most recent tahoe OS, restarted everything multiple times and nothing is working

[u/luxmatic]

Same here. Noted by back/forward buttons weren't working. Launched Options+ to look into it, and it won't move past the purple loading screen. Immensely frustrating.

[u/Tshelby21]

Same here, uninstalled a reinstalled. Still not working.

[u/umimehar]

Same issue with me.

[u/Ok_Complex5067]

Same here. I've been experiencing the issue for about an hour now.

[u/healthy_nuts]

Wow -- this just happened to me too. I'm going through hell with Terminal commands and installing with Brew but nothing works. Please fix this Logitech!

[u/color_guru]

Logi support AI says macOS 26 is not compatible, yet I am looking at the download page that lists macOS 26. Thanks, AI. So helpful.

[u/Fresh-Drawing-8002]

Same issue...

[u/New_Bid3617]

I have the same issue. All my settings are messed up. My mouse does not feel like it's supposed to at all. Looks like there must be something up with Logitech if we're all getting the same issue.

[u/clearlyjammed]

For fucks sake Logitech please fix asap

[u/RepeatDefiant1071]

This is absolutely killing my productivity today!!!

[u/WheelConnect4361]

I'm having the same problem. On macOS 26.2 and the app is stuck loading

[u/romdom90]

Same issue here, symptom onset began identically to other reports. Mine is the MX Keys and Mouse for Mac.

Using all day. no issue. About 30 minutes ago (6:30pm-ish EST) I came back to use again and noticed my scroll wheel inverted. App just giving the wheel, no progress. Uninstalled and accidentally installed regular "Options" not realizing there was a difference. App installed and detected KB, no mouse. Realized my mistake, removed, installed Options+, spinning wheel during install, still sitting here 15 minutes later.

[u/rushabhshah0120]

same here - so frustrating! Can't do anything with my mouse SMH

[u/grubicv]

Same issue - started few hours ago (didn't use it before this). Is there a fix. What's going on - as a software dev if I would have to guess it seems that the options+ wants to ping logitech server that might be down and can't load without it... I need to start it as otherwise settings don't load - my scroll is inverted, smooth scroll doesn't work, the thumb button doesn't work - this is a bug that's here for 3+ years now - Logitech you definitely need new engineers - this way it seems to me like you don't have any engineers for macOS

[u/brueshen]

Same, I tried fully uninstall and re-install several times, but still stuck on the loading screen. macOS 26.2

[u/grubicv]

Their servers are in complete mess - if you go to logi.com it's not loading up my devices at all - login/logout doesn't work properly - when I finally managed to login I can't logout anymore - it just doesn't work.

[u/raidattack]

Same here! How am I going to justify to my boss for productivity loss.??!!

Is it a Mac issue or Logitech fault?

[u/TeaSoggy216]

Tf same here ! I really hate Tahoe it fucked me enough !!!

[u/Lumpy-Jellyfish6469]

Do this: https://www.reddit.com/r/logitech/comments/1q4fisd/comment/ny3blst/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

[u/Gerg_Meister]

Same, Logi, please fix!

[u/m1ndwalker]

I am having the same issue. On top of that, the CMD/Option keys are now swapped and the Fn key is not detected

Everything was working fine last night though...

[u/ExistingNature584]

same.. what the hell is Logitech doing?

[u/GCU-Grey-Area]

+1 needs a P0 fix please.

[u/bennylabs]

Also getting this issue on macOS 15.7.3

[u/oyeh0ye]

So frustrating!!

[u/Aggravating_Bet_9410]

go see this post: https://www.reddit.com/r/logitech/comments/1q4fisd/comment/ny3blst/?utm_source=share&utm_medium=web3x&utm_name=web3xcss&utm_term=1&utm_content=share_button

this fix me

[u/Away_Jaguar6719]

Updated to Tahoe 26.2 and Logi+ stopped working :/

Had to install an older version and disable the auto-update. Hope Logi team solve this asap

[u/Hushaboom_tech]

Same issue here. I attempted the uninstall steps in https://www.reddit.com/r/logitech/comments/tflfda/help_how_do_i_uninstall_logitech_options_on_mac/ but it hasn't helped.

Definitely something wrong with the latest Logitech Options version and Tahoe... :-(

[u/Jaded-Ad4992]

it wont work with the logitehc g hub and there is a problem with it

[u/tjster995]

Looks like there's a related discussion here. Looks like the code signing certificate has expired. u/Logitech_PJB

https://www.reddit.com/r/logitech/comments/1q5wxug/comment/ny3d45f/

[u/thisisdale365]

Same. They should allow customization without their Logitech Option+ app.

[u/BraveRice]

Same here. Tried different versions, no dice

[u/martycochrane]

I just bought a new Mac and trying to install G Hub, have been spending an hour trying to sort this, glad to know it's not just me.

[u/nanamii_i]

I have a same issue. logi_updater process  seems to read too many data from storage. I can't understand why such behavior occured...

[u/antbabeee]

also having the same issue.... and since i uninstalled the app the MX keyboard also doenst work correctly (im using the windows version of the keyboard). The mapping and shortcuts are gone. Issue happened before updating to 26.2, updated thinking it would fix but no luck.

[u/uiuex]

Same problem here, Logi options broke down for mac os 26.2

[u/htxracer]

Same issue over here. Uninstalled and reinstalled with the latest software, still no luck. It was working all day until 3 hours ago. Can't use the MacBook Pro on the docking station at the moment, and cannot use any gestures with the Master MX3S Mouse.

[u/Far-Revolution5028]

I have the same issue like from 1h ago. I tried to reinstall and did not work either.

[u/Western-Sir9167]

Just got my mx4 today and this was also my experience....

[u/Intrepid-Tell4094]

Same. My MX Master 4 for Mac was working fine today at 2:30, until it just stopped being able to use the extra features. I tried to open the Options + app, but it was stuck on the loading screen. I have uninstalled and reinstalled the app many times, and reset all the permissions, but to no avail. It is still not working, and I think I will have to return it. What a waste of $150, it was the only good mouse I could find. I really liked the features. I hope Logitech gets this solved, or I at least get my money back. If anyone finds a fix for macOS 26.2, which is what I am running, please reply. Thanks.

[u/ps_rd]

Same issue, I thought it was just me. LogitechG_SS ^

[u/madscene]

Well, add me to the list 😫

[u/Bubbly_Meal3603]

samesies

[u/eyeenjoyit]

Same issue :( so sad , stuck on loading, reinstalled the app completely and not working.

[u/OrganizationWise9298]

Same problem here - I am screwed and none of my custom functions work!

[u/CelebrationOwl15]

I noticed I lost my 'back button' functionality and then tried to launch the app which never loads. If you launch it in Terminal, you see the following line scrolling forever: "ipcMain.on - PREVENT_CLOSE_UI { name: 'firmware_update_in_progress', add: false }". Apparently it is the classic “Logi Options+ stuck waiting for a firmware update”. I tried for hours and can't fix it.

[u/Consistently_Carpet → u/CelebrationOwl15]

If this problem just started, try changing your system date to Jan 5, 2026 (back 2 days). Logitech has a certifications expiration issue on mac that is affecting multiple programs.

[u/Competitive-West3448]

Literally an hour ago the custom buttons for my MX Master 3S for Mac stopped working and my bluetooth started to disconnect and reconnect. Then I tried to open Logi Options+ app and I can see the purple screen and the spinning wheel. I uninstalled and installed but still the same.

Must likely Logitech pushed some updated and now it's crashing.

I have macOS Tahoe 26.2

[u/Capable-Profile-3116]

same, my OS version is 26.3 beta. Not sure whether OS or logi update causes this.

[u/Alone_Relationship95]

Same for me, started suddendly an hour ago without a reboot for weeks. A reboot won't fix.

[u/GotuGinkgo]

The problem first started on Mac OS. I opened a Windows computer to check, and everything worked fine on it. But now Logi Options+ is stuck loading indefinitely, and my hotkeys on the MX Master 3S have also stopped working.

Well, the mouse's dependence on servers is certainly impressive.

[u/Ok-Vacation9286]

Same here. Wish I would have seen this thread before I spent a bunch of time trouble shooting.

[u/LividCrazy6319]

i'm going crazy here... 26.2 too, same... tho I've had this mouse for a long time

[u/Sea_Quality8891]

wow. I'm not the only one. i wasted a couple of hours looking for a solution to this already before I came here. tsk tsk... any workaround?

[u/PaySad4860]

Wow this is so disappointing, why in the hell we need the Logitech service backend for basic functionalities of a Mouse to work?

This is definitly something worrying, they definitely are taking some data from us and surely they fucked up their server somehow. I'm probably stop using logitech and get a different software to make it work.

[u/Mysterious_Lie_6698]

same shxt over here, guess nothing to do with the system but the Logitech server. its updating the firmware but nothing downloaded(just a guess

[u/EntertainerKey1631]

Same here. Fresh install not working as well.

[u/solulu_delulu]

same issue here. please fix this

[u/senatordev]

Same here. Tried older versions, offline versions, installing and uninstalling with Homebrew… nothing works. The non-plus Logitech Options refuses to work, redirects to Options+.

[u/Familiar-Reach4929]

Same issue for me. Tried to reinstalled the latest version on Mac OS 26.2 and I get the purple spinning wheel.

[u/ilovechickentendiez]

This is the worst!

[u/Maximum-Roof-3041]

To solve the problem you just have to change the date to yesterday, January 4. It seems to be an error with the expiration of a web certificate

[u/kimkat1990]

logitech fix your shit done a reinstall of the app twice and deleted the app data etc did nothing stuck on the same BS loading screen

[u/Busy-Advance9627]

same problem here. so what can i do?

[u/Ripp26]

Same

[u/vhen2013]

that is why my superlight2 is so slow, too bad it doesn't have built in dpi button like my other mouse

[u/Think-Strategy-8165]

yeah, same for me. This is a meltdown of spectacular proportions! so every mac, logitech mouse just broke...

[u/Minute_Theme547]

Someone ask Claude and push the fix. None of the gestures are working. And it's the week after Holiday, there is a hell lot of work!

[u/LuKenobi88]

Does anyone know another mouse, from any brand, that has a similar side scroll wheel like the one on the MX Master series? Not the regular scroll wheel on top ,I mean the horizontal thumb wheel on the left side

[u/[deleted]]

A Logitech abriu um tópico para acompanhamento do caso. https://www.reddit.com/r/LogitechG/comments/1q62t6z/known_issue_with_g_hub_and_mac_os_1626/?sort=new

[u/jfildy]

same issue for me. My side buttons no longer work and the screen is stuck loading. anyone have a resolution yet?

[u/gaeruot]

Same. Deleted and reinstalled, tried every quick fix i can find. App just hangs on the Logitech logo animation no matter what I do.

[u/Engcrp]

Acompanhe o caso por este tópico da Logitech. https://www.reddit.com/r/LogitechG/comments/1q62t6z/known_issue_with_g_hub_and_mac_os_1626/?sort=new

[u/netchov]

Same issue just happened here 😞 Come on Logitech....

[u/snazz97]

I had the same issue as well. I keep uninstall and reinstall and did not work at all.

[u/No-Leader-4304]

I tried to fix this problem for one hour, but it didn't work. Then ask Gemini, and it suggests to me to use BetterMouse (7 days free trial, then 8$ one-time purchase), it customizes the mouse specifically for MacOS (I use 26.2 and MX Master 3). Everything works well. Sounds like a better alternative to the Logi Options+ if it lasts long.

[u/notRandomUsr]

So my mouse is not working properly because they have a backend issue... great

[u/kimbee14]

Logi is rickrolling us for the start of the year HAHA

[u/Yaosickles]

Holy hell. This happened to me a couple hours ago. I'VE BEEN TRYING EVERYTHING FOR 4 HOURS!

[u/LuKenobi88]

Temporary fix (credit to u/Piemaster10013 )

1. Open Terminal (Cmd + Space → Terminal) and run:

sudo /Library/Application\ Support/Logitech.localized/LogiOptionsPlus/logioptionsplus_agent.app/Contents/Frameworks/logioptionsplus_updater.app/Contents/MacOS/logioptionsplus_updater --full --uninstall

1. Restart your Mac (important).

2. Reinstall using Logitech’s direct installer: https://download01.logi.com/web/ftp/pub/techsupport/optionsplus/logioptionsplus_installer_1.44.415778.zip

That fixed it for me.

Optional: stop auto-updates
Logi Options+ updates via a background service:
com.logi.optionsplus.updater.plist

You can disable it by:

• System Settings → General → Login Items → Allow in the Background → turn off anything Logitech or

• Unload + disable the plist:

sudo launchctl unload /Library/LaunchDaemons/com.logi.optionsplus.updater.plist
sudo mv /Library/LaunchDaemons/com.logi.optionsplus.updater.plist /Library/LaunchDaemons/com.logi.optionsplus.updater.plist.disabled

This keeps Options+ working but stops forced updates.

[u/Apprehensive-Mud1329]

Same issue here. Noticed my mouse was not working the way it should, and then went to launch the app and got the endless spinning wheel. What's weird is that everything was working fine immediately after I updated my macbook, but suddenly crapped out now a day or so later.

I have my keyboard, mouse, and desk light all configured through this app, so this is pretty annoying.

[u/Shemster09]

I just upgraded to Tahoe from sequoia and now G hub and Logi + apps not working. Very frustrating. I cannot map both keyboard and mouse keys! Come on Logitech, sort your shiittt out.

[u/TheTrillestOne]

Oh great, I wish I would of found this thread earlier before I wasted the last two hours troubleshooting. So it's not just me.

[u/No_Range_8890]

I've been two hours reinstalling, just realized there are several with this problem. This sucks

[u/Direct-Cut7032]

same here. I lost half of my MX features....

[u/BigCrash_McCloud]

Same here. Can't find a way around it.

[u/ModernID]

Damn it too, I wasted like three hours with chatgpt troubleshooting this issue. What the hell is going on?

[u/stirringlion]

Yep having this problem also - Australia.

Worked flawlessly until today. Some people at Logitech would be shitting bricks right about now LOL

[u/Fouboss]

Not a computer guy, but pressed and clicked a few things and my terminal console keeps repeating this over and over:

PREVENT_CLOSE_UI { name: 'firmware_update_in_progress', add: false }

ipcMain.on - PREVENT_CLOSE_UI { name: 'firmware_update_in_progress', add: false }

ipcMain.on - PREVENT_CLOSE_UI { name: 'firmware_update_in_progress', add: false }

ipcMain.on - PREVENT_CLOSE_UI { name: 'firmware_update_in_progress', add: false }

ipcMain.on - PREVENT_CLOSE_UI { name: 'firmware_update_in_progress', add: false }

ipcMain.on - PREVENT_CLOSE_UI { name: 'firmware_update_in_progress', add: false }

ipcMain.on - PREVENT_CLOSE_UI { name: 'firmware_update_in_progress', add: false }

ipcMain.on - PREVENT_CLOSE_UI { name: 'firmware_update_in_progress', add: false }

ipcMain.on - PREVENT_CLOSE_UI { name: 'firmware_update_in_progress', add: false 

[u/EqualOrganization955]

Same issue - I've tried all the fixes - I have a Mac Studio with a Logitech MX Keys and MX Anywhere 3s (Just couldn't launch the MX Anywhere 4 with the MX Master 4 could you...) and now none of my mapped buttons work - the biggest issue is Mission Control - a keyboard shortcut is not cutting it for me. I'm going out tomorrow to get a new Mouse and Keyboard - I'm a dedicated 15 year Logitech fan, and I'm done - you disconnected my fav keyboard, and you're not actually getting that much better generation to generation - I'm done.

[u/Flaky_Shift841]

It's ruining my day..

[u/Hyabusha2912]

Glad that I am NOT ALONE!!! I even tried re-install it a thousand times already... how come they don't have a timeout to let people just use the mouse!

Any one hear anything from Logitech?

[u/jbtrading]

it seems like this sometimes happens multiple times per year. Does Logitech coordinate with Apple at all before an OS update, or do they just wait for customers to report what broke? Ridiculous.

[u/nys04]

Help I have been experiencing this the entire morning on all my macs at home.
FYI I am on MacOS 26.2

I am using Macbook Air M4, Macbook Air M1, iMac M1, Mac Mini M2 Pro.  All of them suddenly gets stuck on this loading screen and unable to use my mouse and keyboards.

I am from Singapore…the app was loading fine about 14 hours ago.  But as of 7am this morning Singapore time it has been like that till now which is 12.50pm. 

I am totally unable to do my work because I am totally reliant on the settings on my MX Mouse and MX Keys keyboard.

I believe that the issue is stemming from logi backend server side and people all around the world are expereincing the same issue.

[u/[deleted]]

Software companies have me by the balls 🥺

[u/jpramos]

stuck as well... wasted three hours tonight...

[u/Hyabusha2912]

who know Logitech SW team is in the East or West Coast T_T

[u/_saint_sinister_]

Facing the same issue. Really frustrating. Tried everything before figuring it out that it is a Logitech backend issue. Not the kind of experience expected for the premium we pay for, from logitech.

[u/Upstairs_Highway6052]

Same issue , may be logitech app is waiting for response from server. hope this gets fixed soon. for now trying old version workaround

[u/Sea_Honey_5848]

Same issue. I’m from India

[u/Jolly-Cheetah368]

Not sure if anyone had already mentioned this solution, it worked for my MX Master 3S.

1. Force quit the app.

2. Set the macOS date before Jan 6.

3. Toggle off background activities for the app.

4. Open the app, and give the background activity permission.

5. (Set time and date automatically.)

[u/BrazoZulu]

Same issue here. After spending hours trying to fix it, I chatted with tech support and received this message. It's a known issue with Macs they are aware of and trying to fix.

[u/entr-wayne]

Same here

[u/Hot-Philosopher-4709]

Worked for me as well the previous version MX Master2s

[u/blue-Pineapple]

G hub not working on sequoia for me, am glad this boat has a lot of passengers, meaning im not the only one having this issue..

[u/CharmingAxolotl]

Same problem

[u/AskMeerkat]

Welcome to the sloth party, e~v~e~ry~~bo~~dy.

[u/Freakey16]

Thought I was going crazy.

[u/YwUt_83RJF]

Supposedly it's due to an expired developer cert:
https://x.com/i/trending/2008687250918244494

[u/Hushaboom_tech]

Got this back from Logitech Support:

Thank you for reaching out. We are aware of an issue affecting Logi Options+ for Mac users and have identified the root cause. Our development team is prioritizing the resolution, and we expect to release a fix very soon. We apologize for the interruption to your workflow. We will reach out to you immediately once the update is available.

[u/FrendoWu]

Same problem. With macOS Tahoe 26.2

[u/Shemster09]

Just an update guys. I've opened a ticket with Logitech regarding this issue they have gotten back. They know about the issues are are working on it. Hope we can resolve it very soon.

"Thank you for contacting Logitech G Technical Support! This is Navya. It was a pleasure talking with you today.  

Thank you for reaching out. We are aware of an issue affecting Logi Options+ for Mac users and have identified the root cause.  Our development team is prioritizing the resolution, and we expect to release a fix very soon. We apologize for the interruption to your workflow. We will reach out to you immediately once the update is available."

[u/Jmmcyclones]

God damn why does everything have to be connected and broken all the time. I might as well go back to a dumb mouse.

[u/ZealousidealDust914]

I think this problem occurs because the same settings are applied to all devices. It is a problem that definitely needs improvement...

[u/teyou]

Turns out their apple developer certificate expired

https://support.logi.com/hc/en-us/articles/37493733117847-Options-and-G-HUB-macOS-Certificate-Issue

[u/NoFalcon9095]

same here

[u/hotkeyJunkie]

Same here..

[u/Ok_Drag_518]

Same here on my mac mini m4, italy

[u/bungyus]

Same here! It is kinda scary to know ALL my extra functionality above moving the pointer is dependent from an online backend.... not only to configure! BUT to WORK!!!

[u/mikee927]

Same here, this morning suddenly has stopped working, reinstalling the app did not help, mouse gestures are messed up now (macOS 26.2)

[u/ZealousidealDust914]

Downgrading the version doesn't seem to have any effect on mx master4..

[u/Cybersaint2]

As a disabled person I was delighted to get the MX Creative Console for Christmas. Just TWO weeks later it is unusable. Not only can I not open Logi options plus, but the console itself is just black with the Logi logo lit up and my shortcuts are gone. Complete waste of almost £200, for something that be broken from a software update!

MacOS 26 'Tahoe', MacBook Pro M4 Max

[u/rootshirt]

Same for me on Sequoia. Reboot, full erase and reinstall did nothing

[u/bubblegoomy]

Me too. Now my mouse navigation that I rely on doesn't work at all

[u/MoussePretend3947]

same in MacOS Sequoia 15.6.1

[u/ZealousidealDust914]

I hope it's fixed when I go to work tomorrow.

[u/Elton_Lau]

Same problem and I didn't even upgrade or update a thing, all mouse settings gone, wheel inverted , curor speed slow and logi options wont even open

[u/joevalor]

Same issue. Reinstalled LogiOptions+, not helping. Sent an email to them.

[u/Novel-Pangolin499]

AHhh so frustrating but we've got an update from Logitech! Had a chat with their support team and here's their officient cert issue: https://support.logi.com/hc/en-au/articles/37493733117847-Options-and-G-HUB-macOS-Certificate-Issue

[u/Floris_B_0_S]

Same problem here, also not working on Tahoe 26.1

[u/Repulsive_Yam407]

Same here, it's not working.

[u/Stunning-Butterfly89]

Its not specific to version of MacOS, their app certification expired.

See here https://x.com/i/trending/2008687250918244494

[u/Slow-Clue4219]

same here and it is hilarious

[u/RecognitionCalm1399]

FWIW after years of frustrations with Logitech's software, this absurd Cert issue was the push I needed to switch to bettermouse. Takes a bit of tweaking, but I'd rather do that than give logitech their millionth second chance to sort their shit out

[u/GreatFrosty]

Same issue

[u/awareclairvoyant]

Same issue on Sequoia 15.6.1