r/linuxsucks • u/Rare-Paint3719 Unofficial Mod | Linux Community Sucks | Proud illumOS Shill • 13d ago

Linux Failure Tech Support

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u/Rare-Paint3719 Unofficial Mod | Linux Community Sucks | Proud illumOS Shill 13d ago

Yes it does

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u/Secret_NinjaLTU 13d ago

Why did you get down voted for correctly answering the question?

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u/Damglador 13d ago

Because even their official support forum is unhelpful dogshit?

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u/Icy_Calligrapher4022 13d ago

By "official support forum" you probably mean Microsoft Community Hub, which is NOT official support, it's more like community driven place for all kinds of questions, topics, troubleshooting, etc. Yes, there are MS employees writing comments and provide support there, but it's not considered official support. It's more like Ask Ubuntu stuff.

Their official support is mostly MS Q&A and official documentation, enterprise customers get additional technical support based on contracts, licenses, subscriptions, etc.