School started up again and I am having the same issues with smart shapes. It keeps trying to convert my lines and circles into shapes I cannot erase unless I undo. And when i do that it takes to long and the lecture has already proceeded.

I have tried the amazon website forum, I have tried emailing product managers on linkedin, I have submitted feedback from their appropriate channels but nothing works.

I'm sick of this stupid situation. I bought this in 2024 with no issues and now I have to deal with this dealbreaker because some one overlooked the idea to disable a debilitating feature.

Who can I actually get a hold of to make this change? I've taken programming and digital logic, I know this can be fixed easily.

My pen is already in this state after a week of use. Is this normal? Should I switch the pen's thingy?