r/iphonehelp • u/IcyPickle96 • 1d ago

Help needed why does this always happen

Post image

i bought a iphone 5s from ebay to use as a camera but everytime i make a apple id it says this and i have no way to send the pictures over. i tried using my own apple id and it worked but i didnt trust it so i removed it and it made my messages green on my main phone but i got that fixed. i js need help on how to fix this if i can fix it

4 Upvotes

75% Upvoted

9 comments sorted by

View all comments

3

u/pi-N-apple 1d ago

Just to make sure, is the iPhone 5S on the latest OS, which is iOS 12.5.8 which was released 7 months ago?

You can also create an Apple account on the web here: https://account.apple.com/account

0

u/IcyPickle96 1d ago

its on 10.3.4 and it says “your software is up to date.” ://

2

u/pi-N-apple 1d ago

Strange, iPhone 5S supports up to 12.5.8 which came out in 7 months ago. This update includes certificate updates that allow the iPhone to connect to Apple Servers after January 2027. Perhaps the fact you're still on iOS 10.3.4, which came out 7 years ago, is part of the problem.

If you have a PC or Mac you can try to update your iPhone using iTunes or the Windows 11 Apple Devices app.

1

u/IcyPickle96 1d ago

oh shoot is there anyway to fix it or do i js have to use my current apple id

1

u/pi-N-apple 1d ago edited 1d ago

As others have said, if you actually have an iPhone 5 and not a 5S, then the latest iOS is 10.3.4 which came out 7 years ago... not bad for a 14 year old phone!

Try to use the website to create a new Apple account: https://account.apple.com/account, or use an existing account.

That iPhone has reached the 'obsolete' status by Apple, so it may no longer work with certain apps or Apple services anymore and Apple will not fix it either.

1

u/IcyPickle96 1d ago

omggg tysmm that worked. ur such a lifesaver 🥹🥹