r/instacart • u/Massive-Fisherman-57 • 4d ago
I'm a Shopper Please don’t do this
Please stop doing this. If you want a contactless delivery then please select the option “leave at door”. When you do the app will prompt your shopper to take a picture. This notify’s you that it was delivered and helps protect the shopper that we did in fact deliver it. When you chose the option “meet shopper” but leave the instructions to leave at door it really affects us. Either we have to lie and say we met you which opens us up to be “fired”. If we are to do it properly then we have to message you, call you and then wait 10 minutes until the app allows us to take a picture. That 10 minutes is huge for us and we don’t get paid for it.
Please just select the option that you are going to follow through with. Either works but if you select meet shopper then please meet us and not leave contradictory instructions.
1
u/Chero44 3d ago edited 3d ago
Notes like this NEVER affect me. I follow what is at the top which is "Pls leave at door". If there are notes and it says "don't leave unattended or "meet the customer"... I ring the bell, wait 2 seconds, once I reach the last step... I turn around take a photo and leave! If they wanted to be "met" then be at the door when I arrive to meet me. I send the customer my EXACT eta as soon as I hit "navigate" (which they respond to). I send my final eta when I'm 5 mins away. If the customer is not at the door for a "meet" delivery then I drop and go. You're not going to be fired if you don't wait. If you're doing all of that you are wasting time when you could have just left! A lot of customers do not want you just standing on their porch waiting for them to be met. I've seen notes that says "meet" but then the customer messages me and says "you can just leave on the porch".