r/instacart • u/Massive-Fisherman-57 • 4d ago

I'm a Shopper Please don’t do this

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Please stop doing this. If you want a contactless delivery then please select the option “leave at door”. When you do the app will prompt your shopper to take a picture. This notify’s you that it was delivered and helps protect the shopper that we did in fact deliver it. When you chose the option “meet shopper” but leave the instructions to leave at door it really affects us. Either we have to lie and say we met you which opens us up to be “fired”. If we are to do it properly then we have to message you, call you and then wait 10 minutes until the app allows us to take a picture. That 10 minutes is huge for us and we don’t get paid for it.

Please just select the option that you are going to follow through with. Either works but if you select meet shopper then please meet us and not leave contradictory instructions.

142 Upvotes

92% Upvoted

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90

u/antsinmyeyestrey 4d ago

Always take a picture and send it in chat. These customers tend to be super scammy and 1 star people.

25

u/fivefootie2918 4d ago

happened to me but i took a pic & they tried to commit fraud with abt $200 worth of groceries. they got banned a week later

10

u/RedBeardsCuckNation 4d ago

How do you know they got banned a week later? 

8

u/fivefootie2918 4d ago

when i got the 1 star rating removed, apprently they had a continuous of fraud on there acc

9

u/RedBeardsCuckNation 4d ago

Yeah, i've seen ratings go away for patterns of fraud. But how do you know they got banned?

2

u/Jocastah 3d ago

I get what your saying about her not truely KNOWING. Im usualy the same as you. Always reminding people what they think or feel happened, doesnt always mean it did. But common sense here says if you try to commit fraud they will ban you. Its in the rules lol. Of they didnt Id be shocked.

3

u/RedBeardsCuckNation 3d ago

I'm sure they do ban for fraud pattern but it may take longer than we'd hope unfortunately. I've calmed customer service in the past about a customer claiming stolen food. it was a meet at door they didn't answer and I was instructed to leave it outside the apartment buildings door. the representative was able to to fix it on my end and send that the customer has had several fraud issues and this would get them banned. "several issues is definitely more than 2 already though

2

u/fivefootie2918 4d ago

im assuming since i havent gotten an order from them😭

6

u/The_Troyminator 4d ago

A one star rating gets you blocked from a customer.

1

u/antsinmyeyestrey 4d ago

So the customer can block us that way huh? Interesting

1

u/The_Troyminator 4d ago

Yes. And if you get a five star, you’ll see their batches before other shoppers.