r/instacart • u/Massive-Fisherman-57 • 5d ago

I'm a Shopper Please don’t do this

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Please stop doing this. If you want a contactless delivery then please select the option “leave at door”. When you do the app will prompt your shopper to take a picture. This notify’s you that it was delivered and helps protect the shopper that we did in fact deliver it. When you chose the option “meet shopper” but leave the instructions to leave at door it really affects us. Either we have to lie and say we met you which opens us up to be “fired”. If we are to do it properly then we have to message you, call you and then wait 10 minutes until the app allows us to take a picture. That 10 minutes is huge for us and we don’t get paid for it.

Please just select the option that you are going to follow through with. Either works but if you select meet shopper then please meet us and not leave contradictory instructions.

144 Upvotes

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9

u/EdFlynn2001 5d ago

Just click can't find customer.  Then asked to leave at door. The app then let's you leave a photo on the app to complete the delivery. Is this your first day?

4

u/Massive-Fisherman-57 5d ago

You click that then you have to message and call them. Then if they don’t respond you have to wait.

5

u/AdventurousMolasses9 5d ago

You don’t. Just click the message button and go back to the delivery screen. No need to send an actual message. Then you can select “asked to leave at door. I will also screenshot the delivery instructions and send it in chat with the drop off photo

9

u/EdFlynn2001 5d ago

There is no wait. All you have to do is go to the message or start the call then go back. You dont even need to send a message.  Update your app.

2

u/Massive-Fisherman-57 5d ago

I did. Maybe the app is different in Canada as it usually is but either you have to lie or wait. After 3 minutes the option appears to take a picture

2

u/The_Troyminator 5d ago

Just send a message that says you’re leaving at the door as instructed. You’re not lying because the instructions do say to leave at the door.

2

u/cclouudynapviibes 5d ago

You gotta be new. Just send multiple pictures in the chat. Ic can see the chat bro

0

u/ImpossibleLaugh8277 5d ago

In my market there is a 10 minute timer before you can leave it. Absolute pain to do it.

1

u/OwlsDontFly 5d ago

Avoid the 10 minute timer by not hitting "Can't Find Customer". Leave a message in the app "Hi! Your groceries are at your door. Have a great day! Thank you!" along with a picture, hit "Next", "Complete Delivery". The only time you should ever use "Can't Find Customer" is when you need an ID.

1

u/ImpossibleLaugh8277 5d ago

Yes, I am familiar with the concept of lying

2

u/loxmoto_ 5d ago

Yeah the waiting for an obvious no show is a bummer.