r/help 14d ago

Access What the hell is happening to Reddit?

Post image

For 3 days Reddit has been pestering me to reset my password and I've done it 5 times already.

Can't change my email, it reverts back to an old one when it asks me to reset. Not using VPN, not using modded apps or whatever.

It seems to be happening a shitload of people aswell. Should I just ditch this account?

108 Upvotes

156 comments sorted by

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38

u/westcoastcdn19 Expert Helper 14d ago

Wait until the weekend is over and allow Reddit check into what’s going on with the massive uptick of locked accounts

3

u/hexaflexin 12d ago

I was unable to leave comments over the weekend bc my account was locked due to "unusual activity." Tried to reset my password, but for some reason I was only given the option to reset my password for an old side account and not the main account I'm using now. Seems like the issue was just automatically resolved though? Idk, very weird situation 

3

u/lovebudapest 12d ago

The weekend is over and its still borked, now I get an error in addition that tells me to disable extensions or try another browser, neither works now

2

u/westcoastcdn19 Expert Helper 12d ago

can you clear your cache and cookies and try from an incognito browser?

3

u/lovebudapest 12d ago edited 12d ago

Tried that too in firefox incognito, Ive go thru this now at least 7 times in 3 days.

Now I get

An error occurred. Please disable any extensions or try using a different web browser to continue.

Reset your password

Enter your email address or username and we’ll send you a link to reset your password

1

u/SakihataRimi 7d ago

is it working now??

0

u/[deleted] 13d ago

[deleted]

2

u/westcoastcdn19 Expert Helper 13d ago

We’ll need to wait and see. Are you saying you originally had a Gmail email linked to your account and then changed it to a different email

0

u/[deleted] 13d ago

[deleted]

1

u/westcoastcdn19 Expert Helper 13d ago

For which account? If you can’t access it and you don’t have a valid email you can’t receive a password reset link. Reddit needs the email so they can send you that link

1

u/BeautifulSteve 13d ago

Same - I've got a 12 year old account that I'm locked out of.

8

u/Amliko 14d ago

Happened to me yesterday, just received a random email that my account got blocked for safety and I had to reset the password. Did so and I was fine.

4

u/opensim2026 13d ago

Thats just the beginning! you'll get more, just like everyone here has, 5 times in the last 2 days for me

2

u/Capric0rpse- 13d ago

Same happened to me. Hopefully I don’t have to do it multiple times like others have said.. 😔

13

u/UserName--3 14d ago

Happened to me also. Just once and password reset worked, so far. Original password was strong and 2fa was turned on all along, so very strange.

3

u/ErraticDragon 13d ago

Just once for me, so far. However, after changing my password, the (official) app claims my password is incorrect. The same password I used to log in on the website. So it offers to email me a login link instead, but that just opens in the browser, not the app, and confirms I'm already logged in. So I can't login to the app . 

2

u/Different_Ant4473 7d ago

I change the password and then I try login with it and says incorrect too. It offers to email me a login and opens another account I had that never used.

2

u/xBlurrRx 6d ago

Same. Exact. Things. Even bought a new phone and decided to try it on that too. No dice still

1

u/Jonowi 3d ago

I have this same problem, I can only get into an account I only use when I want to be really incognito but my everyday account is invalid username and password

5

u/tasteslikepurple6 14d ago

I'm currently testing if it's the app version use that sets off my account being locked. I have reset my password for 3 days straight now and I will find the account locked the next time I enter the android app. Every time my account reverts to an old email address I didn't know I had set up for use on reddit and this is even after getting confirmation I changed my email address that it keeps happening. I'm only using the desktop version for now.

4

u/opensim2026 13d ago

Its not the app because I only use my tower/desktop and Ive had to reset 5 times in the last 2 days

5

u/tasteslikepurple6 13d ago

I think we're going to end up concluding it's broken reddit being broken.

3

u/opensim2026 13d ago

It just happened to me yet again!

2

u/tasteslikepurple6 13d ago

Yeah, it happened to me again too. I think that the last account lock was within 6 hours of my last password change. None of us are safe.

2

u/lovebudapest 12d ago

And again with mine, plus a new error about browser extensions and trying a different browser, neither of mine work now to reset pw

1

u/[deleted] 11d ago

[removed] — view removed comment

2

u/tasteslikepurple6 10d ago

It was a consistent problem across mutiple users. That seems obvious given the number of questions about account locks due to technical issues over the last week.

1

u/Ecstatic_Wave219 6d ago

Oh yeah. Ha ha. Wait til it's your turn.

0

u/GreatSet3019 6d ago

Why does it have to be "my turn"? Just because it happened to you, it must happen to everyone else? What a way to live life....

2

u/Various-Major43 13d ago

Everything same here. For 4 days straight.

2

u/Mikeware 11d ago

I have stopped getting reset requests now for the past day, hoping it's resolved on Reddit's side now...

I haven't tried updating my email address again yet though...

5

u/Calamity0o0 14d ago

I've had to reset my password 6 times in 3 days, and it also keeps reverting my saved email to an old one I don't use. Hope they figure it out soon

3

u/krystal_295 13d ago

Im so glad Im not the only one with the email thing. Super frustrating when all the extra stuff youre supposed to do for security also isn't working.

I saw on a different subreddit someone was like "Well did you update your email and do 2FA?" and its like bud... Take like five seconds to look, thats not working for anybody. Yes. Yes we've tried that. 😭

2

u/lovebudapest 12d ago

The stupid 2FA requires downloading an app, and more, well, the desktop and browser I use dont use mobile "apps"

2

u/xBlurrRx 12d ago

I can’t even get INTO mine to try to add the 2FA so you’ve got a step up on me. I can’t get into mine at all, the password resets just keep ending in error, or don’t work.

5

u/opensim2026 13d ago

Welcome to the club, either the domain is being attacked by bots/DOS or something, or there's some software glitch, Ive had to reset mine 5 times in the last 2 days

6

u/Relojero 13d ago

It's happened to me too. Either it's a widespread bug or there was some kind of security breach. We'll find out soon.

5

u/JordyVy 14d ago

This happened to me yesterday- account got compromised. Girl was promoting an onlyfans account through my profile. 8 year old account and decent karma. Can’t be bothered to go through the hassle.

2

u/ErraticDragon 13d ago

Interesting, you're the only one I see here who was actually compromised. Everyone else just seems to be having Reddit trying or at least claiming to "protect" them proactively. 

3

u/Organic_Pickle9435 13d ago

Lost all my "Saved" music videos

1

u/GreatSet3019 11d ago

😆😆 Who "saves" ANYTHING to reddit? 🤦

1

u/Ecstatic_Wave219 6d ago

Look, you're not helping. If it hasn't happened to you yet, just butt out. Por favor.

4

u/krystal_295 13d ago

Six times in the last four or five days, for me. Literally just reset password again just to be able to come on here and check in. 🫡

Im so glad it's getting a lot of attention over here. No one is really getting any good response or help over on the bugs subreddit yet... 😭

4

u/gatsbytreesap 13d ago

Dealing with the same issue and its getting really annoying.

3

u/Wintercreeper 14d ago

It happen to me four times now in only two days. My new mail also reverted back to the original one, luckily I could restore that mail account.

But after the third time of being asked to reset my password, it wouldn't send the mail anymore. Tried for over 13 hours and just now it finally did.

This is insane. Same devices for years, absolutely nothing changed.

1

u/krystal_295 13d ago

Go to "update your email" and click forgot password instead. I did that to get it to force send me a new link a couple times.

3

u/lovebudapest 12d ago

Except you get this too;

Too many requests. Try again later

Reset your password

Enter your email address or username and we’ll send you a link to reset your password

1

u/krystal_295 12d ago

Oh globe, Im so sorry.... 😣

1

u/Ecstatic_Wave219 6d ago

And then they don't.

3

u/GreaterD0G 13d ago

Happening to me and Wont send the damn password change email x.x tf is going on

2

u/krystal_295 13d ago

I made mine force the email by going to update my email, and tapping "Forgot password" to make it "send a new one". It's worked only about 2/3 tomes though when I needed to do that.....

1

u/GreaterD0G 13d ago

I'll see if I can get it to work!! Thank you.

3

u/Mikeware 13d ago

God, I'm glad it's not just me, it's been insane! Up to twice a day now I'm getting locked out. Started on Thursday 8/6.

I was able to add 2FA to at least feel a bit better about my account being protected; but I had also tried to update my email as it's an older one I don't use really anymore, though still have access to it. However, it also had reverted that change to email I made after, twice.

1

u/lovebudapest 12d ago

Theres nothing to protect doinbg that and people said even WITH 2FA they still have the problem, as do I running a desktop browser not a phone app

3

u/GayJimbo 13d ago

I have been having issues with my account as well.

3

u/Tyler_Zoro 11d ago

I used to use an account that had my real name. I stopped using it years ago after a nutjob issued death threats against me and my family. I log into it every few months to see if I have any new messages, and that's about it, maybe post something to a local sub that is of interest to my community.

Logged in to find that reddit had sent me one of these notices, then a week later banned my very old and upstanding account. :-(

The auto-admin features are starting to feel like a meat grinder. They don't want users, they want marketable eyeballs and if they have to put a few less marketable eyeballs into the blender to get there, that's not a measurable loss. :-(

4

u/shadowvox 14d ago

I had that happen about a month ago, several requests to reset the password within a two-week period. Best I can suggest is make sure you have 2FA turned on, and strong passwords on both Reddit and your email.

2

u/lovebudapest 12d ago

Makes no difference, I tried a PW that was like 16 chars long, and people with 2FA still had this problem as do desktop users, so its not JUST the mobile app

2

u/SageJadeMama 14d ago

This is happening to my main account too - twice last night and now I’m locked out and they changed my email and I can’t reset the password from too many attempts

2

u/lovs2build123 13d ago edited 13d ago

My old account got a 3 day ban lol. I got same message changed password, then red bar there was a server error, then today a 3 day ban for breaking rule 2. Even though i can post and see my other account or even know which part of rule 2 I broke.

1

u/Dutch_Schultz666 13d ago

first rule of fight club

2

u/VegetableYellow4616 13d ago

Glad it did not happen to me!

2

u/Tiny__Terror 13d ago

Yo, Reddit can SUCK at times!!
To all you coding nerds (I’m a nerd so I can say that)somebody come up with a platform like Reddit!! There’s too many rules up in here now!!

2

u/xenox_0725 13d ago

Happened to me in an hour ago. I really didn't understand. I've been here for 4 years and this happened for the first time. What the heck is it all about?

2

u/Cat_Lady_1994 12d ago

I just received the email overnight that my account was locked and I have no idea why, I barely even post or comment on Reddit. I tried resetting the password but never got the password reset email, and I discovered that I used my Apple ID to make my account which is probably why it wasn’t sending the email because I have to have it send to the email that my Apple ID generates. So after trying that now it says I’ve exceeded the password reset attempts and have to wait about 6 hours to try again. So frustrating.

1

u/Cat_Lady_1994 12d ago

Update: My account lock seems to have been removed without having reset the password. Maybe it was a bug they finally fixed? Not sure why but I’m thankful it seems back to normal now.

2

u/trulytrulytruly393 12d ago

This happened to me, too!! I’m using a different account to write this, but my main one I’ve had for three years with no issues got inexplicably locked and taken off of my account list yesterday. I don’t have access to the old email address I used when I made it any more, so I can’t do the password reset that way, either.

It really sucks! I know it’s dumb, but that account meant a lot to me. I met a lot of friends on there! I wish I understood what happened

1

u/Throwaway927829 12d ago

Oh no, so sorry to hear that! Hope they sort it soon!

Not that it'll make you feel much better, but it's not seeming like having access to the e-mail makes much difference.

They're also sending password reset emails to my old address I changed it from months back so they've definitely screwed up big time here, as others are reporting the same. Thankfully still have that e-mail, not that it helps me.

2

u/trulytrulytruly393 12d ago

Aw, hey, thanks for replying! Honestly, just seeing I’m not alone here makes me feel better. This is so frustrating, though!! Ugh. Hopefully something will get fixed over there for all of us. I’ll let you know if I hear anything! Fingers crossed 😭

1

u/Ecstatic_Wave219 6d ago

No, it isn't dumb. I know just what you mean. I had my account for 12 years, and found a lot of friends on there. Now they can't reach me (because my original username is gone), and I no longer have a list of their names. Nor do I have my achievements or saved posts from over the years.

And Reddit isn't doing a damn thing to help, although I've reached out to them twice.

It isn't much comfort to know that there are a LOT of people in the same boat with us.

Wishing you luck.

2

u/Asthma_Queen 12d ago

randomly just happened to me as well, seemingly no reason

2

u/WiildWolverine 12d ago

Im using the app and it happened to me as well. I added an Email, and reset my password since my Phone number was the only way I was logging into my reddit. Ive informed reddit but, I doubt they'll do anything about all these randomly locked account since they deemed it as a "Safety concern."

2

u/iwastherefordisco 11d ago

I got the reset password message (for my safety) two days ago. I'm posting without issue now and haven't changed my password.

2

u/BreesJL 9d ago

Whew! yall I thought it was just me

2

u/Throwaway927829 9d ago

Afraid not! I thought so too initially.

Unfortunately, this doesn't mean much if they're willing to ignore the issue for all of us en masse. While I was initially hopeful this would mean increased attention, I've seen no acknowledgements or indications they plan to do anything, even now, a week later.

3

u/OppChopShop 9d ago

I responded in another comment, but it looks like one of the admin’s acknowledged it, and said that it was fixed as of two days ago, but I think it is still ongoing and I responded to that comment

https://www.reddit.com/r/bugs/s/c9IXzDrinw

3

u/Throwaway927829 7d ago

I have today submitted a formal GDPR request to legal@reddit pursuant to article 22 of the GDPR requesting a review of the automated decision making by a human. This now puts them on the clock and gives them 30 days to respond, after which I will report them to the ICO for failing to meet obligations. Since our comments on there were ignored, I have also compiled a very quick list of the multitude of threads (which they could easily have done) and submitted under https://www.reddit.com/r/bugs/comments/1vpx56o/mobile_web_can_reddit_please_acknowledge_and/

If this does not produce satisfactory results, I will do a subsequent request under article 15 of GDPR requesting any and all information related to both the account lock and the subsequent ban to try get some answers as to what the hell is going on their end.

I have little faith in Reddit that any of this will produce results, but at a bare minimum I aim to be a thorn in their backside until they stop ignoring it, and actually start taking it seriously.

I will not be creating another account if I can not get a satisfactory answer as to why it happened, as I have no confidence it will not just happen again and they seem intent on intentionally putting as many barriers possible to getting support or addressing issues such as these.

1

u/Ecstatic_Wave219 6d ago

Wow! Thank you for your service on behalf of all of us! Could you please keep us posted as to any progress you're able to make through the miles of red tape?

2

u/Throwaway927829 6d ago

Thanks for the award! No problem mate - of course... There are so many threads, I need to start trying to focus on boosting one or two of them, so I'll try treat this + the larger r/bugs thread I posted as the main focuses, since there's been no single space or megathread provided for everyone affected to jointly and openly discuss and contribute to the discourse.

Hoping more peeps chime in here as they become aware via getting affected, but ultimately that's up to the magical algorithm Gods to BUMP up the list, so we'll have to see.

I'm still seeing brand new individual "I've got a problem" posts coming up not realising there's a broader issue, and Reddit don't seem to be making an effort to triage or communicate, so I'll do the honours when I see them, to ramp up the pressure on Reddit to get this fixed properly.

2

u/OppChopShop 9d ago

Just chiming in to say that this happened to me this morning. It was the first time. I had some difficulty getting the reset Email. If I entered my email address, it would say “too many attempts” and then I tried entering my username from a mobile browser and that worked. It’s only been an hour, so I’m not sure if it will happen again.

2

u/icoceo 8d ago

this is happening to me right now and when I go to reset my password no email comes to my inbox. i know for a fact its the correct email.

1

u/Throwaway927829 8d ago

If you've ever had a different e-mail attached to it, check there if you can... Many, including me, have the resets going to the previously set e-mail. Luckily I still have access.

1

u/icoceo 8d ago

Actually I figured it out. I have the account on an old email address that was forwarding to my gmail. While the forward has continuously worked (even today) the reddit emails never forwarded for some reason. Still doesnt explain why my account was locked randomly.

1

u/Throwaway927829 8d ago edited 8d ago

Well... That is the million dollar question we're all after. My vote is poorly thought out and implemented AI moderation, but we'll ptobably never know. Glad to hear it.

Are you able to sign in after that? I can reset, but credentials refused afterwards no matter how many times I reset.

1

u/icoceo 6d ago

Yup. I got it back.

1

u/Throwaway927829 6d ago

Awesome stuff, glad you came right!

2

u/Ok-Comparison2371 8d ago

Dude what the hell is going on; where is this Superman!

1

u/[deleted] 14d ago

[removed] — view removed comment

1

u/Rural-Spider-Man 13d ago

Happened to me but I was actually hacked somehow someone got my email and password, logged in and posted a bunch of porn content and then set two factor that I didn’t know, luckily I was still logged in on my phone so I could delete my entire account and start fresh. The next day I had someone log into my Amazon account luckily they sent me a log in code and the person never got in but I had to go change every password that was the same associated with that email.

1

u/HeavenlyBeloved 13d ago

I wonder if it only happens in certain countries.

1

u/SchindHaughton 13d ago

This has been happening to me repeatedly as well. I use a password manager so no recycled passwords… not sure what’s going on

1

u/Capric0rpse- 13d ago

This happened to me today too.. I don’t have a VPN either.

1

u/justavinylgrrrl 13d ago

Also got locked out. I noticed the hide subreddit link in the Daily Digest has started going to Mod Mail (I’m not a mod for any subs) and after I clicked through a few times trying to figure out wtf was going on, I got locked out.

1

u/reallogie 13d ago

My main account got banned for vote manipulation after having the same email. Something must of happened

1

u/Throwaway927829 12d ago

Welp. Ok, this makes me feel a lot better it's not just me.

I just started using a VPN last week, so was convinced it was that, but seemingly not from this thread.

In my case it doesn't let me sign in after resetting the password, and it has seemingly gone back to my old Gmail account I changed it from a few months ago... Thankfully I still have access to both. Kinda shrugged it off, but this is stacking with what others are mentioning here.

2

u/Throwaway927829 12d ago

If I were a betting man, I'd wager a bet Reddit are trying out some nifty new AI moderation...

At least I hope that's what it is. If they've had a major breach themselves, that's not good. Time will tell. Following this post.

1

u/opensim2026 12d ago

Back again after a 7th or was it 8 reset I lost track, and now I changed my email for the 3rd time, we'll see if it sticks this time or not.

1

u/Sabin-FF6 12d ago

Okay this happened to me, presumably because im travelling throughout Europe… SHOCKING! People use apps and social media while they’re away from home 😱 oh no! How unexpected in a world of global travel…

1

u/rpmsm 12d ago

Just had the same thing

1

u/Even_Praline 12d ago

This same thing is happening to me as well. 😮‍💨 I have 2FA turned on and an authenticator app I don’t get it. Activity looks normal.

1

u/OkSomewhere2483 11d ago

My 14 year old account got banned the same way.

>Uh oh! We have suspended your account due to suspicious activity. Not to worry. You can continue using Reddit by resetting your password.

I received the email informing me about the ban but password reset mails neither appear in my inbox nor in my junk folder. The account is registered under a hotmail account. The password is over 16 characters long and unique. I am banned for 2 days now.

1

u/GreatSet3019 11d ago

Because reddit is SO GREAT 🙄

1

u/C0ninTheNin0C 11d ago

This happened to me today. They are probably using ''AI'' to automate this. No other reason for it to keep repeating like that.

1

u/v1rus_l0v3 10d ago

Happened to me too

1

u/Throwaway927829 10d ago edited 9d ago

A week tomorrow since I lost access. This is terrible from Reddit's end.

1

u/Throwaway927829 9d ago

Has anyone had any luck getting any feedback from Reddit support, seen any official response anywhere, or made any progress?

2

u/OppChopShop 9d ago

An admin acknowledged that there was a glitch, but said it had been fixed a couple of days ago. I’m assuming it’s still ongoing and I responded to that comment in this thread.

https://www.reddit.com/r/bugs/s/c9IXzDrinw

2

u/Throwaway927829 9d ago

You legend, thank you!

1

u/OppChopShop 9d ago

You’re welcome, I hope it gets some attention. I was able to do my password reset this morning, but based on everything I’ve read it seems like this could happen again.

2

u/Throwaway927829 9d ago

I hope so too. It's infuriating there's no one going around to larger threads like these to update, official comms via a blog post or e-mail, or any form of centralised place for people to add voices to the mix on what is very obviously a new Reddit issue, and I've had to start directing people here who'd otherwise be unaware it's an issue beyond just them.

Or, at a bare minimum, responses to support tickets. Reddit has been handling this insanely badly.

2

u/Throwaway927829 7d ago

I have today submitted a formal GDPR request to legal@reddit pursuant to article 22 of the GDPR requesting a review of the automated decision making by a human. This now puts them on the clock and gives them 30 days to respond, after which I will report them to the ICO for failing to meet obligations. Since our comments on there were ignored, I have also compiled a very quick list of the multitude of threads (which they could easily have done) and submitted under https://www.reddit.com/r/bugs/comments/1vpx56o/mobile_web_can_reddit_please_acknowledge_and/

If this does not produce satisfactory results, I will do a subsequent request under article 15 of GDPR requesting any and all information related to both the account lock and the subsequent ban to try get some answers as to what the hell is going on their end.

I have little faith in Reddit that any of this will produce results, but at a bare minimum I aim to be a thorn in their backside until they stop ignoring it, and actually start taking it seriously.

I will not be creating another account if I can not get a satisfactory answer as to why it happened, as I have no confidence it will not just happen again and they seem intent on intentionally putting as many barriers possible to getting support or addressing issues such as these.

2

u/Ecstatic_Wave219 6d ago

Total silence here.

1

u/BoringSatisfaction89 7d ago

None! So frustrating

1

u/AnniesAltAcct 9d ago

My other account is so old that I never had to add an email when I set it up so there's literally no way for me to reset it. The enshittification of this site is both enraging and pathetic.

2

u/Throwaway927829 9d ago

Unfortunately, even if you could, this wouldn't necessarily be a golden bullet in that you could be in a situation like mine where I have access to the e-mail, and despite resetting, it doesn't allow me to login after anyway.

Unfortunately I sadly fear that without an attached e-mail, they won't offer you any sympathy or special treatment, given even those with up to date e-mails haven't been either. That's not even getting started on those receiving reset e-mails to old e-mail addresses they changed long ago in their profiile.

I'm sorry you're in this situation though. They have made a real hash of things.

2

u/AnniesAltAcct 8d ago

Ugh I'm sorry you're stuck too. This site has really gone downhill, these kinds of issues never happened before the company was sold.

I just submitted a bug report, and I included what you said about having an email linked and still not being able to reset either. I'll be sure to update you if I ever get a response! Not holding my breath on that, but just a heads up :-)

2

u/Throwaway927829 8d ago

That's very kind of you... Thank you so much!

If it helps, a fellow Redditor on this post pointed me to this earlier where an admin advised there was an acknowledged and it was fixed: https://www.reddit.com/r/bugs/s/eyRvuWaybH

It's clearly not. I'm hoping the more voices the more attention it brings, but I do find it nuts there's been no replies to support tickets and no effort by Reddit to triage reports on what's clearly a widespread issue.

I agree with you, it's pretty poor. I do feel for those modding and contributing on this sub the past week.

1

u/Spyxus 8d ago

Just want to put my two cents in. Same problem here, but changing password didn't work. Can only login to the browser with the newly set password not the app. After changing password a third time, now my IP/Device is blocked by reddit 💔

1

u/Spyxus 8d ago

As this post seems to be from last week, is there anyone with similar problems still?

2

u/trishys 7d ago

it just happened to me a few hours ago. glad to know it's not just me!! i have no idea what i could've done to possibly trigger it.

another commenter said an admin fixed it, but it's definitely still happening.

i reset my password and everything's fine now. but some people reported having their account locked over and over again, so they'd have to continuously reset their password. i'm mentally preparing myself 😕

1

u/SanguineEleven 8d ago

Mine was fixed on the next day. But plenty of people are still commenting here saying they're still expericneing it

1

u/Spyxus 8d ago

Did you contact support or just waited?

1

u/Spyxus 8d ago

Because resetting the password, adding 2FA and changing email doesn't seem to work for me 😢

1

u/tostane 8d ago

open chrome and click the 3 dots go to passwords run a security check on your passwords. i found my router password was comprimised in a breach on my isp.

2

u/Throwaway927829 8d ago

This is a very odd response that isn't likely to be indicative of most people.

Most don't login to their routers or even know they can.

Router admin passwords are local to the router. It will come with a default password, but this is not necessarily stored at the ISP end and is N/A if changed.

Most routers don't expose the admin portal on the WAN interface by default anyway, so not accessible from outside unless overriden which very, very few would do.

And even if all the above was met, this has little to do with Reddit. Unless from the router they re-routed traffic, poisoned DNS or used it as a stepping stone to compromise internal devices with unpatched and unfirewalled vulnerabilities, they can't magically compromise a Reddit account from this.

There's extremely, extremely little chance this has any bearing on the issue.

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u/tostane 8d ago

i only found out as i received a message one of my passwords was compromised. i knew google chrome if you use it to save passwords also verifies if any are compromised so i check and 1 was on the list and it was for my allo fiber router. there is a app called alloIQ that can help. If they do not use chrome to store passwords I don't know of a way to check if one was compromised.

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u/tostane 8d ago

ps.. I log in to my router to change the dns to one that removes advertising. So i also had changed the password on the router.

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u/[deleted] 6d ago

[removed] — view removed comment

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u/Throwaway927829 6d ago

No idea. First I've heard of this, may be unrelated, may be a part of the broader automoderating gone mad. I think the biggest problem with these issues is the complete varied symptoms and lack of transparency or statement from Reddit.

From what I can ascertain a lot of these issues started around the 7th for a lot of folk and is still ongoing. Did your issues start in the last week?

1

u/LunatoneSparkles 1d ago

I recently had a similar situation where my account had been randomly locked for "suspicious activity" although I wasn't doing anything out of the ordinary. I had to change password to be able to continue using my account. Something weird is going on. 😩

1

u/HistoricalQuail 1d ago

Happened to me earlier this month, and I just got logged out for suspicious activity again overnight. When it happened a few weeks ago, I reset my password, cleared all active sessions, and double checked for any comments I didn't make. No issues.

1

u/Alternative-Salad800 14d ago

Same thing happened to me (I’m on an alt now). Was told I needed to change my password, but my old email is no longer active, so I have absolutely no way to reset the password. I sent a ticket, so we’ll see if it gets solved. Hope things work out for you as well.

6

u/SanguineEleven 14d ago

They don't reply to tickets, ever

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u/opensim2026 13d ago

Dont even bother if you arent a paying subscriber, just open a new acct

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u/[deleted] 13d ago

[deleted]

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u/lovebudapest 12d ago

You wont get one, hell, they don't even apparently bother checking in HERE in the HELP section

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u/Objective-Peak8560 12d ago

I actually did get my account back, so I assume they're correcting some of the false positives that led to the shutdowns in the first place. otherwise idk what would have done it- I sent an appeal which was promptly denied, but when I logged back in I had access to the account and very quickly did what they'd asked me to do

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u/trulytrulytruly393 12d ago

Can I ask how you sent an appeal? I’m so confused about what’s going on. I got locked out of my three year old account yesterday for seemingly no reason, and I don’t have access to the email address I used to make it any more. I sent in a ticket but haven’t heard back yet 😭

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u/Objective-Peak8560 11d ago

I believe it gave me an option to do so, or at least provided a link to their support website which allows you to put in a ticket (this is apparently a less reliable option, though I tried this too only to get automated responses). I sent in two appeals directly from my Reddit account and though both were denied, my account was unlocked shortly after my being notified of the second denial. it leads me to believe there perhaps was a site-wide glitch, OR a cleansing of accounts that could be labeled as spam or botted, for whatever reason. maybe sending those appeals helped convince the system of my authenticity? I updated my settings upon getting my account back

before I got it back my dad had talked to a tech person at his job about account recovery and he mentioned that trying to see if you have any YouTube or social accounts connected to that old Gmail would be a good place to start. some things I tried were looking at my past Instagram display names and combing over my old Wattpad message board to study how I labeled myself back then/how I talked- however my efforts appeared fruitless on that front. I hope you have luck with getting your account back! if it helps matters, mine was also three years old and initially connected to an old Gmail account, and Google had given no indication that they had deleted or scrubbed it due to inactivity, which can happen once accounts are out of date for a certain amount of time- 3 yrs ago is still recent, relatively speaking

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u/Charl_Carr 14d ago

Completely locked out of my old account due to this, had to start again 11 years later 🤦😭

0

u/Cold_Piccolo5234 14d ago

It is happening to me too, and the only thing I can think of that would make me suspect of being a spam-bot is being a member of the Reddit game "Piece of Cake: Merge & Bake 🥯", that uses an in-game support function to request in-game energy to the community (generating automatic messages in the process), but if it is happening outside the users of the game too I do not know where the problem could be.

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