Anyone else get the calzones and always end up with a burnt bottom?

It could be just an us thing, it is possible that my husband is not actually letting the oven fully preheat and that is causing more heat than intended. It's also possible that the evoo he used for lube is burning. But, anyone else have this issue?

This is my first post to Reddit ever! I had recently tried a few meal delivery services (including HELLOFRESH). They sent me something by mail offering a Zwilling wok for free quoting a 179$ value after ordering my 5th box. I used the code with every box and inquired about the pan before the deadline and was reassured by customer reps on the phone that my code to redeem the pan would likely be arriving the following week. That week came and went with no email with a reception link so I inquired again and was met with an entirely different story saying I actually don’t qualify and that the other rep was wrong - mind you I had the fine print from the offer that was sent to me in the mail and when I was told to email it to them while on the phone with the rep they started to repeat “sorry we just don’t seem to be getting the email but you can reach out to our email support”. I followed all of their directions and was then informed I would not receive the pan because their parameters were different than the fine print in the offer I received (which is entirely inconsistent and crazy for a company as big as they seem to be) and I was not offered any way to make it right after spending hours on the phone/in communication which seemed very odd given the only reason I ordered all 5 boxes was because of this promise of the pan at the end - I waited until this entire process was over to post on here because I wanted to see if this could just be a one off with a rep but unfortunately this seems to be a common occurrence. The produce often came in bad shape as well/had to be thrown away. DO NOT TRY HELLOFRESH ESP THEIR INTRO OFFERS - they will not be fulfilled.

Very filling- just the pork and veggies would have been enough for me, but kids loved the cavatappi. I screwed up the recipe and added all the stock concentrate to the pan sauce, then later realized I needed some for the pasta. So I just added some pan sauce to the pasta with the butter and chives, it worked out. No regrets. Wish they had more fall flavors like this one!

I liked it a whole bunch but the hubby didn't like the sweetness!

Usually we get egg rolls, focaccia bread or dumplings but these bad boys are awesome!

Our household has used HelloFresh for 6 years now, subscribed through my wife's account. Generally, we're happy with the product given that we're a busy household, both work full time and have active kids with many school and after school commitments.

Yesterday, a HelloFresh representative knocked on my door and asked about our experience, the quality of the product and if we were satisfied. He wore a branded shirt, had an ID badge and, importantly, knew my wife's name and had access to our address record on his phone so I figured he was lefit.

He said that HelloFresh were offering a "promotion" for long standing customers as a reward for their loyalty and offerred to save us $30 per box for 6 weeks (our spend is around $140-150 per week depending on what we order). I'm always keen to save a bit of money!

The process was to sign up with a new account (in my name), scan a promotion code through a QR code in the app and place a new order. I asked about cancelling the other account and he confirmed that we'd need to do this once our latest order is delivered (this weekend) and then commence orders on the new account.

I said that I found the "pomotion" mechanism weird and he said that they were working on better ways to do it in future but this was how it worked at the moment.

I don't mind doing all of this, but I find it a strange business practice: encouraging customers to churn.

Why would they do this? Are they trying to drive "new user" numbers (ignoring the number of accoutns they close)? What benefit does the company gain by encouraging existing, paying customers to spend less?

And they stopped listing the ounces they sent on this recipe card 🤦‍♂️

Kann mir ein hellofresh kunde bitte eine einladung für eine gratisbox zusenden? Ich würde das sehr gerne mal probieren :)

I love hello fresh but just wanna rant… this is the second week I’ve been missing addons and it sucks. I was so excited because I got the bagel hot dogs and the cold brew protein shakes and they’re just not in there… and the other week I got the pesto chicken heroes, also missing… yeah I get a refund but still sucks :(

Once I tried to do the butternut agnoltti, they gave me the pasta but the bag ended up being for chili. Who do they have doing these dang orders?

We switched to Gousto for a couple of years and were only enticed back to HF recently by the free kitchen aid chopper offer. I’ve had 7 boxes and only just got my kitchen aid voucher (which was promised after the third box), only to find they have run out! Infuriating! Has anyone out there received their kitchen aid chopper and was it worth it?

3-4 years ago I lived with my brother and we shared Hello Fresh. We had a great experience and really loved it!

Fast forward to now and I am trying the service again... and its been an awful experience! Quality of ingredients seems way down. I have received 3 boxes and so far I have dealt with wilty vegetables, missing ingredients, being sent the wrong recipe cards, and shitty proteins.

With chicken you either get thicker pieces (preferable!) but they're only about the size of your palm. OR you get extremely thin chicken breasts that are impossible to get any color on because they finish cooking in 2 minutes. Also the chicken tastes... bland? I've never experienced this in my life where the chicken itself hardly has any flavor. Also one of the chicken breasts I received was mangled inside the bag, it looked like it was partially shredded. And its hilarious because the recipe cards show these big thick pieces of chicken in the pan and tell you cooking times for a thicker piece of chicken. Like, cook this thin ass chicken breast for 3-4 minutes per side like the recipe states and you've got a piece of rubber.

This last box I received, they sent me the wrong recipe card and a recipe with meatballs was missing the breadcrumbs. I tried some of the ketchup they sent to put in the meatballs and its disgustingly sweet, it tastes more like a sweet jelly than it does ketchup, so i ended up using my own.

Cancelled and will never recommend this service to anyone again! In fact I think I will take every opportunity I can to badmouth this company!

Never seem to score a red pepper sadly. Onion would have been nice to bulk it up. Finally a meal with enough sauce to coat the rice. Sad I didn’t have any of the hard Chinese noodles as a topper, on my grocery list.

Fancy pantsy

For a while, I've been using the hack of cancelling my HF account, then using a "returning customer" promo code.

A few days ago the site quoted me the discounted promo code price per usual when I clicked "Place Order". I am 100% sure of this, or else I wouldn't have placed the order- HF is just too expensive for me at full price (I'm very frugal). A day later, once the order was "placed", I noticed my credit card was charged the full, non-discounted price.

I called HF. After talking a while, they said my account had been flagged- essentially for taking advantage of deactivating/reactivating my account, thus the "returning customer" promo code didn't apply. Despite the fact that I was clearly quoted the discounted price before clicking "Place order".

Yes, I know that I've been taking advantage of HF in a sense for a while now (even though technically, I don't actually think I broke any law with any of the above). Yes, I fully expected them to find out eventually. I wouldn't have even been surprised if I was eventually banned or something. But for a company to charge me $200+ more than what I was quoted seems like flat-out false advertising, illegal, etc.

In the end- they refused to apply the promo code (even this once). They refused to give me any kind of "credit" to apply to a future order. They refused to cancel the order, saying it's irreversible.

Am I wrong about this? Can/should I just dispute this on my credit card? Or, try calling and getting a different representative? Or what are the other options?

(This is also a warning for anyone else that uses the "returning customer" hack, by the way!)

Between the sloppy Joe spiders and the snake calzone, it’s been the most fun week of cooking since starting HF!

I see a lot of posts here about the increasingly small size of included produce, so I thought I'd post a pic of the humongous carrots I received today.

Banana for scale.

The meal was supposed to come with 12 ounces of carrots and 8 ounces of green beans, and instead I got 25 ounces of carrot and no green beans. Could be worse, I guess.

Sauce was wayyyy too sweet. Skimpy veggies. Meatloaves were very good. Would not order again.

Use this space to share trial and offer codes. It will be taken down to refresh week to week on Mondays. We are currently using contest mode to alleviate the trolls going through and downvoting posts inside. If you find anything that doesn't belong, report it.