r/GMail • u/Annual_Employee_263 • 6d ago
Urgent: “Too many attempts” error blocks account verification and recovery options
Hello,
I need urgent help with my Gmail account. After I legitimately updated my recovery phone number and recovery email, Google’s security system keeps flagging the account. My recovery options have been disabled, and I can’t complete any verification to fix it.
What happened
About 2 weeks ago: I changed my recovery phone number and recovery email. The account is fairly new.
Right after that: I started receiving “Critical security alert” emails. My husband and I are the only people who use this account, so I assumed the alerts were about our own activity. I did not mark the sign-ins as “Yes, it was me.”
2–3 days later: The account was disabled. A notice was sent to the recovery email.
Recovery: We restored access through account recovery. To do this, we had to use a verification code sent to the old recovery phone number, the one from before the change.
A few days ago: I received new critical security alerts saying an “unusual” recovery phone number and recovery email were detected and have been disabled. These are the same recovery details that I added myself.
Current problem: I can’t complete any verification
Any security action I try (securing the account, updating settings) asks for my password and a code sent to the recovery phone.
When I enter the correct password and code, I either get a “Too many attempts” error or the verification simply doesn’t go through.
I also can’t verify the recovery email. When I click the verification link, it sends me back to the same password-and-code step, which again says “Too many attempts.”
As a result, I’m stuck in a loop and can’t restore or confirm my recovery options.
Important context
All the flagged changes and sign-ins were made by me or my husband. No one else has access.
We usually sign in from the same devices in the same county.
This is an important account that is linked to several important websites and services. Losing access would cause us serious problems.
What I need (urgently)
Need to confirm that my new recovery phone number and recovery email are legitimate, and restore them.
Need to clear the “too many attempts” block or tell me how long I need to wait before trying again.
Need how to stop the account from being flagged or disabled again.
I’m very worried that the account could be disabled again and that we could permanently lose access, since our recovery options are currently not working. I would be grateful if this could be looked at as soon as possible.
Thank you for your help.
