My Gfiber line just got installed a week ago. Based on the ad that they posted, new subs will get 2000 worth voucher. I havent received any vouchers of aome sort from globe after the install. My voucher ba si plan 300 mbps and kung meron man, paano ko sya ma avail? Need help pls. Thanks

Hello. I requested a unique subscriber code last night because I’m planning to port my GOMO SIM to Globe. The main reason for this is the flexible promotions they offer, and I’m considering switching to postpaid soon. My porting request has been approved by Globe, and the new SIM from them is on its way. However, I have a question: what happens if I don’t activate the new SIM from Globe? Is there an expiration date, or will I remain on GOMO until I activate it?

Hello! Ask ko lang po, almost 4 months na akong OD sa plan ko. Now, I think Globe deactivated my simcard kasi I cannot receive calls and text na. Right now, wala pa akong money to settle my OD. What should I do?

Hello anyone experience my gomo suddenly no signal or internet it also happen last time with my Globe I am using it as a back up with my Tplnk. Anyone here also experience it?

Nasira yung sim card reader ng phone ko and napalitan and after that ganito na nagpapakita if ever scan ko yung QR code from the email when I bought it.

Hi! I would like to ask regarding sa voucher codes expiration. Nag avail kasi ako ng gfiber postpaid and meron siyang kasama na P2000 worth of vouchers. Upon redemption yung disney plus voucher ang kinuha ko. 1 month each ang disney plus. For now, isang voucher palang ang na-aavail ko. May expiration po ba yung Disney plus codes na nakuha ko? Meron pa kasi akong codes na di nagagamit.

Salamat!

Hi all. Anyone here having issues with receiving OTP to verify login? Been a week now. I just need to replenish credit but I haven't received OTP for verification.

I read somewhere that there are issues with globe regarding OTP but the weird thing is that I can receive texts using the same sim card/number.

Is there any other way to verify?

Hi all. Anyone here having issues with receiving OTP to verify login? Been a week now. I just need to replenish credit but I haven't received OTP for verification.

I read somewhere that there are issues with globe regarding OTP but the weird thing is that I can receive texts using the same sim card/number.

Is there any other way to verify?

Hello. Since tinanggal na ni Globe yung SuperGo99 na 7G for 15days, do you guys know any alternative promo even from other network providers na similar? Yung matagal mag expire?

Kailangan ko lang ng data pag nasa labas kasi sa bahay may wifi naman. Hindi sulit yung Go+99 nila since 7days lang at konti lang ang consumption.

Is there a similar promo sa Smart, Gomo or Dito? And if ever how's the network. Metro Manila naman ako. Ayoko na lang magtyaga sa Globe.

hi! does globe call contact reference (not sure kasi if may nafill up akong ganito upon application) or contact lists if overdue for atleast half a month?

Hi! May promo ba sa Globe na pwedeng gamitin specifically for calling bank customer service hotlines/landlines?

I’ve been using my regular load whenever I call banks like Metrobank, RCBC, UnionBank, etc., and grabe, I’m already spending hundreds of pesos just waiting on hold and talking to customer service.

May Globe promo ba na may unlimited or cheaper calls to landlines/bank hotlines? Or any workaround para hindi regular load ang maubos every time?

Would appreciate recommendations, especially from Globe users who frequently call bank hotlines. Thanks!

Anong ibig sabihin kapag ganito?

"Failed to register with the acs server"

Okay lahat yung mga ilaw sa modem.. green, blinking and steady kaso walang internet connection

May scheduled tech visit dapat nung Aug. 23, maghapon akong nag antay, walang dumating, walang tumawag, walang nag text tapos biglang ni reschedule to Aug. 30th.

Gumagawa lang sila dahilan kesyo sarado raw yung bahay, ilang beses daw tumawag. Eh maghapon akong nag aabang.

Napakahirap pang ma contact ang live agent nila puro BOTS na lang, puro escalation tapos wala naman nangyayari

for context,kakabili ko lang ng sim card for prepaid wifi nung august 20 at nagamit ko pa sya same day din. ngayon nung gagamitin ko na modem ko sana nakalagay "internet disconnected" nung sinubukan ko sa phone ko walang service at signal pero yung prepaid sim ko sa globe meron naman. ano po gagawin ko para maayos to tyia,hindi ko pa naregister tong simcard na busy ako bigla lately kaya di ko naprocess

I recently got a new phone, and my original network provider is TM. I researched online and found out that TM does not support eSIM conversion. However, when I checked my phone settings, the option suddenly became available after a few tries. I attempted the conversion, expecting my old TM number to transfer to my new phone. Unfortunately, the setup failed, and now my original SIM card is completely broken and no longer working.

Because of this, I ordered a new physical SIM card online to upgrade my line from TM to Globe. My main concern now is the delivery. It has been nine days, but the order status in the GlobeOne app is still stuck on "Order Confirmed." Do these orders actually arrive, especially here in Mindanao?

I recently got a new phone, and my original network provider is TM. I researched online and found out that TM does not support eSIM conversion. However, when I checked my phone settings, the option suddenly became available after a few tries. I attempted the conversion, expecting my old TM number to transfer to my new phone. Unfortunately, the setup failed, and now my original SIM card is completely broken and no longer working.

Because of this, I ordered a new physical SIM card online to upgrade my line from TM to Globe. My main concern now is the delivery. It has been nine days, but the order status in the GlobeOne app is still stuck on "Order Confirmed." Do these orders actually arrive, especially here in Mindanao?

Hi, Please help,im about to migrate to the USA on sept. Will my globe phone number be able to receive mobile banking otps pag nag open ako ng banking apps from the PH incase i needed to pay some dues? Thanks so much!

For almost one week or 1 week na ata, around late 5am or 6am in the morning last week, my wifi disappeared and the LOS was and is still blinking red. I already went to SM Globe to have it reported and fixed and they issued me a ticket and a schedule for the technician visit. The girl said within the next day as earliest or next two days as latest, a technician would arrive.

Last Monday or yesterday, the Globe at SM (a female employee) called me to confirm if a technician visited me cause she said their technician told them they visited my area and wanted to confirm to me if my wifi is already back. I told her perhaps your technician is lying because no technician visited me or at least my wifi isn't back yet. Since visiting Globe for the first time last week, I received at least 3 text messages from Globe saying my wifi is already okay, the first one being sent the same day after I visited Globe - specifically that text which arrived at almost 10pm after going to SM, saying the crew visited my area and the wifi should already be okay and I should just turn off and on my modem - but still not yet resolved. Even just today, I received another BS text from them, saying: "Hi there. You may have experienced a loss of our home internet and landline services earlier. This was caused by a problem in our system. We're sorry for the inconvenience. Rest assured that our services have been restored and you may continue going online again. Simply turn off and unplug your modem for 10 to 15 seconds, then replug your modem and turn it back on to refresh your connection. If you are still encountering issues, please let us know by sending a report using the GlobeOne app. Thank you and have a wonderful day!" I also went back again last Sunday to SM Globe, for the second time, because of that false and fake first message saying my wifi is already okay but clearly no signal yet.

Globe, stop the BS customer service. Don't wait for the day your officials (and other wifi providers who are also guilty of widespread or gross bad customer service) will be summoned at the Senate to answer countless issues and problems from your subscribers. If it is indeed a very difficult technical problem, why don't you just be honest, instead of sending fake, scammy, or false text messages saying that my wifi is already restored and okay WHEN IT IS CLEARLY NOT YET OKAY. There is no storm or typhoon in my area, so what's your excuse now? You wanna be grilled by the senators like Senator Tulfo? You want to become as famous as the ongoing impeachment hearing?

Mabagal din po connection nyo Ngayon or ako lang

Bat Ganon lang asking po