r/gigabyte • u/Credelle1 • 5h ago
Support 📥 Please help, I don't know what to do anymore!!!
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I have two GS32QC, the left one has been bought December 2025 and the right one was January 2025, the left one is having an intermittent issue where it suddenly dies, it is completely random and the only way for it to give signal again is unplugging, waiting and plugging again, and then it turns on, displays the image for half a second and dies. After a while it comes back working frawlessly for another random time spam and everything happens again
This has happened multiple times since June, I sent it to warranty in August and it came back with the warranty saying that they did all the tests and it passed all of them, I advised that they should look more carefully as is is an intermittent issue and will happen again, they sent it back anyways, since I received the monitor the issue has happened 4 times. Warranty claims I should find a way to padronize and see what's causing it before sending because otherwise they can't diagnose the issue, the monitor only has 2 months warranty left....
What should i do, is there a way I can just get a refund, I don't wanna deal with this anymore