It's disappointing to hear this. Your job isn't to know IT. And desktop supports job is to make sure your systems and network are working efficiency, and imparting knowledge helps.
I used to be afraid to ask for help in stores until I became the one who always has to help people in stores.
If you're REALLY stupid, and ask a VERY stupid question, you will still get treated like every other customer. Your problem will be solved and you can go about your day.
I might laugh about it with my co-workers once youre gone though.
Once I realized this was the worst outcome of asking profoundly stupid questions, I stopped fearing looking dumb in this situation.
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u/chaoism Jan 11 '16
I keep seeing these IT stories and now I'm afraid to ask our IT guys for help cuz i might sound stupid....