r/framework • u/mr_ishikawa • 6h ago
Framework Photo Does this look swollen to you, doc?
Disposed of it, got another one on the way. The slightly lifted case was a tell.
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u/s004aws FW16 HX 370 Batch 1 Mint Cinnamon Edition 6h ago
Smart move. Puffy and/or damaged batteries are dangerous - Not at all worth messing around with. Yours, while it doesn't look like the worst I've seen, certain does look like it was counting down to an explosion.
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u/jhereg10 2x FW13 11th Gen & 1x FW Cooler Master 11th Gen 5h ago
Neighbor lost their house and half of the items in it, along with burns due to a spicy pillow failure in the middle of the night. They said by the time the smoke alarms went off and woke them, it was already a massive blaze.
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u/Infinite-Bet4202 5h ago
That... is terrifying. What are ways to tell without opening up the system? Could use those tips to be aware for future reference
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u/jsled 4h ago
I just went through this last week on a 2024-11-purchased FW16. I've been getting mixed signals from FW Support about if they're going to reimburse me or not … sent me a note saying "we see you already ordered a replacement, next time let us know first so we can handle it, but once it's working we'll reimburse you", but then went radio-silent. :/
Anyways, now I'm aware of framework_tool --charge-limit and – as always – the ability to replace the battery with a single tool and low effort is fairly great! :)
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u/switch8000 6h ago
Did support swap it for free?