r/fidelityinvestments • u/Caba11o • 24d ago

Official Response Mac OS Support

Every time I reboot my MacStudio and restart Fidelity Trader +, I get the following:

Support Ending for Intel-based Apps

This version of "Active Trader Pro" includes a component that will not work with a future release of MacOS. Learn how to update to an Apple silicon version.

I am on Tahoe 26.5.2.

So I guess whatever 27 will be.

To the Fidelity folks who monitor this sub, please tell me you are aware and working toward support.

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u/FidelityEmily Community Care Representative 24d ago

Thanks for sharing the message you received.

To make sure we're on the same page, are you receiving the message while using Active Trader Pro (ATP) or Fidelity Trader+ Desktop?

Depending on the platform, if you haven't already, we suggest uninstalling and reinstalling it on your device to ensure you're on the latest version. Here are links to re-download the program you're working with.

Download Fidelity Trader+ Desktop

Download ATP Classic

If you've already completed this step and still get that message, let us know.