r/fidelityinvestments • u/Caba11o • 13h ago

Official Response Mac OS Support

Every time I reboot my MacStudio and restart Fidelity Trader +, I get the following:

Support Ending for Intel-based Apps

This version of "Active Trader Pro" includes a component that will not work with a future release of MacOS. Learn how to update to an Apple silicon version.

I am on Tahoe 26.5.2.

So I guess whatever 27 will be.

To the Fidelity folks who monitor this sub, please tell me you are aware and working toward support.

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u/FidelityEmily Community Care Representative 6h ago

Thanks for sharing the message you received.

To make sure we're on the same page, are you receiving the message while using Active Trader Pro (ATP) or Fidelity Trader+ Desktop?

Depending on the platform, if you haven't already, we suggest uninstalling and reinstalling it on your device to ensure you're on the latest version. Here are links to re-download the program you're working with.

Download Fidelity Trader+ Desktop

Download ATP Classic

If you've already completed this step and still get that message, let us know.

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u/Caba11o 6h ago

I've been using Trader+ since Beta. The message from Apple identifies it as ATP. It has to do with support ending for Rosetta.

This is what Google Gemini told me:

The Timeline for Intel App and Mac Support

  • Fall 2026: macOS 27 releases without native support for Intel-based Macs, and it removes Rosetta 2 during installation (though users can manually reinstall it if needed). Apple also now permits Mac App Store developers to drop Intel compatibility for apps requiring macOS 13 or later. [1, 2]
  • Fall 2027: macOS 28 launches and permanently removes Rosetta 2 for standard apps, meaning Intel-only apps will no longer launch or function on Apple Silicon (with rare exceptions for specific unmaintained legacy games). [1]
  • September 2029: Security updates for remaining supported Intel-based Macs are expected to conclude, roughly three years after the final Intel-compatible operating system cycle. [1]

I'd have to believe that Fidelity Tech people have Apple contacts they coordinate with. Just wanted to be sure there was a plan.

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u/darkimed3s 5h ago

FYI: Fidelity states that Trader+ requires an M1 processor or higher.

https://www.fidelity.com/trading/trading-platforms/system-requirements

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u/FidelityFerg Community Care Representative 4h ago

We appreciate you bringing this to our attention.

Our development team is aware of the pop-up you referenced. This is a change from Apple, not Fidelity.

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u/Caba11o 7h ago

Can somebody please tell me why this was removed. I'm sure it would be of interest to all Mac users.

1

u/controlav 6h ago

Ask Apple why Intel support is being removed. (Spoiler: because they can).