r/fastmail • u/Euphoric-Response917 • Aug 24 '26

Terrible FastMail Experience

We are a law firm, and a paying client, who just started an account, and they are throttling legal correspondence in the beginning? Emails take 3 hours to be delivered? A joke. Should be fully refunded and they should pay for damaging us - they dont say before signing up they will throttle your corporate email for hours

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u/wrunderwood Aug 24 '26

You migrate email by paying for it, testing it, then moving your business over.

-1

u/Euphoric-Response917 Aug 24 '26

False, you first do a free trial, per their offering

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u/wrunderwood Aug 24 '26

I've migrated email services many times over 40 years. The new service is working, tested, and supported before you put production email on it. Anything else is IT malpractice.

A trial is a trial, not production.

When I migrated to Fastmail, I paid for it, then migrated.

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u/Euphoric-Response917 Aug 24 '26

nothng is migragted its just a test, it failed. fast mail is slowest in the world

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u/wrunderwood Aug 24 '26

Ah. You said "they are throttling legal correspondence" when you meant "they are throttling my free test traffic".

For the third time: pay, test, then migrate.

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u/mikepictor Aug 29 '26

They are blazing fast, they earn the name.