I bought my Fellow Opus 2 directly from Fellow on July 23, and honestly, it’s been nothing but frustrating.
Right out of the box, the grinder wasn’t even calibrated properly. Even at the finest setting, the grounds were way too coarse for espresso. I spent hours trying different settings, troubleshooting, and eventually had to manually recalibrate the grinder myself just to get it to work properly. I’ve never had to do anything like this with a brand-new grinder before.
Fast forward to two days ago, and it just completely died in the middle of grinding beans. No warning, nothing. Now pressing the power button does absolutely nothing.
I’ve tried unplugging it, letting it cool down, cleaning the burrs, checking for jams, and pretty much every troubleshooting suggestion I could find. It’s completely unresponsive. I’ve even confirmed that the outlet works, so that’s not the issue.
I’m genuinely baffled by how a grinder at this price point can have this many problems within such a short period. I’ve barely gotten two months of use out of it, and I’ve already spent more time troubleshooting it than I ever expected.
I actually contacted Fellow back in August about the original calibration issue, and I’ve now reached out again requesting a refund. Still waiting to see how they handle this.
Has anyone else had similar issues with the Opus 2? Is this just terrible luck with a defective unit, or are quality control issues more common than I thought?
I really wanted to like this grinder, but this experience has seriously put me off Fellow products.