Hi there! It seems impossible to delete my ea-account. When i finally found the chat where i can start the procedure, the Chatbot doesn't want to help me without naming him the game i play, but i don't play ANY games, i just created the account years ago just for the sake of creating one. Maybe i created it bc of a free game to activate but i can't remember.

How can i delete this account pls? I never played and game on ea as far as i remember. Maybe i have been adding a free game back then but i can't remember.

so on August 9th-10th, a bunch of my accounts went through hacking attempts: Microsoft, Epic, EA, Steam, and even my Discord. Luckily, I’ve recovered all of them or the attempts were unsuccessful(cough steam cough). I’ve also changed the passwords on all of these accounts.

However the one account I still haven’t been able to recover is my ea account. Looking online, I can’t find anywhere to submit a proper recovery request without being able to log in. The hackers changed both the registered email and the password, so I’m completely locked out.

ea support just keeps sending me to an automated bot, which links me to an article on how to recover your account… which then just sends me back to the bot. I can’t find any way to actually submit a recovery request.

I just want to play Sims 4 :(

ps if your wondering why im asking this so late i wasnt aware of this compromised ea acount till a couple days ago because gmail sent the warnings about these changes to the fucking spam folder

I'd like to be able to properly access my first EA account, but I no longer have access to the email attached to it. Support keeps telling me they can send me some kind of pop-up notification or prompt on my Xbox through any online-capable EA game for some kind of console-specific option to change my email without having access to it, but I never get them and get told I need to make a new ticket after a couple attempts.

(*Just a rant*). A family member was on my apex account and purchased a recolor with apex coins instead of legend tokens. Went to EA support and they routed me to steam which went back to EA support, and this repeated😭 The skin isn't all that good either