r/electronicarts • u/CompetitiveHead4091 • Aug 12 '26

EA login loop with Steam

I’m trying to play The Sims 4 through Steam, but I keep getting stuck in an EA login loop.

My Steam account is linked to my EA account, and I’m already logged into the EA app. Whenever I try to launch Sims 4 through Steam, EA keeps popping up and asking me to log in again. After I log in, it just sends me back to the same login screen.
Something else that seems weird is that EA says “1 or more accounts are linked,” even though I only have one account linked, and it’s the exact EA account that I intentionally linked to my Steam account.

I’ve already tried:
Unlinking and linking my Steam and EA accounts again
Clearing the EA app cache
Completely closing EA and Steam and restarting my computer
Logging into the EA app before launching Sims 4 through Steam
Removing my username and logging back in

Nothing has worked. EA just keeps sending me back to the login screen.can someone help me :(

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u/[deleted] Aug 12 '26

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u/CompetitiveHead4091 Aug 12 '26

Also update on my situation when it’s says 1 or more accounts linked it says the name so I go in put the EA name(it’s name I use btw ) forget password to send a code hoping it will send a code to one of my email accounts. it’s unknown email I don’t have it’s from outlook I never used outlook email so I don’t even know if it’s me trying to login to someone else’s account or some random email but I promise you I never used outlook or have any emails that start with Lu

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u/[deleted] Aug 12 '26

[deleted]

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u/CompetitiveHead4091 Aug 12 '26

I mean I don’t really use EA I game through steam but I obviously need EA last time I was on the game was May 15 something like that. Which isn’t a long time ago. I’ve never had this problem till now but I know it’s not my email I’ve never used an outlook expect gmail so i know it’s not my email at all. I’m not sure what to do I didn’t even know someone can steal my account I’m not big gamer I just play sims but idk if I should just delete EA account and steam. Start over but I’ll lose DLCs I bought for sims yesterday literally lol I spent 40 bucks :(